The agent spoke clearly
The agent spoke clearly, slow and with patience and compassion. Excellent service and phone etiquette. This is very uncommon. So grateful
SaveOnEnergy.com (www.saveonenergy.com) has a 4.7 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 90% of negative reviews. Last updated 2026-08-12.
The agent spoke clearly, slow and with patience and compassion. Excellent service and phone etiquette. This is very uncommon. So grateful
Leah was excellent great and very thouroigh
Member was very knowledgeable about the products you offer and very helpful to how things work in Tx, as I am relocating from California.
They helped me out and was very helpful and amazing
Fast and easy
My advisor was amazing! She was knowledgeable and friendly!
Quick and efficient, very helpful and kind
Leah was very helpful. She explained everything as we went along.
Hi, Ronald. Thank you for taking the time to share your experience. We understand it didn't meet your expectations. Feedback like this helps us identify where we can improve. If you're open to sharing additional details about what happened, please contact [email protected], and our team will be happy to review your concerns.
Tell me from start you are NOT Reliant instead of pretending to be them only to find out after the long enrollment you are not actually the provider.
Hi, Lexa. Thank you for bringing this to our attention. We are required to clearly identify both ourselves and the provider being enrolled, and customers must provide clear consent before an enrollment can be completed. We'd appreciate the opportunity to review your experience. Please contact [email protected] so we can investigate further.
Regina was the one that assisted me. He was very nice very professional. Shewas courteous, and provided me with the necessary information concerning lowering my electric monthly introduced me to a special they were running for seniors and I could tell she really enjoyed her job.
Representative was quick professional and efficient.
Outstanding job by the call taker in proceedings my account information. The entire process was seamless! Thanks again!
It was really helpful that the rep walked me through the details and differences of the contracts I wanted to review. I chose a different result for myself from what I initially intended, after better understanding the details.
I had no problem at all
Customer service was a pleasure . She helped me so much. Very helpful and did her best to hep.
221 reviews matching