Seeed Technology (also known as, Seeed Studio) is a leading open-source hardware provider focused on emerging technologies like edge AI, robotics, smart sensor system and etc. for technologists worldwide. Leveraging an open-source hardware ecosystem, we accelerate the transformation of ideas into market- ready products and solutions in order to support diverse and emerging applications across industrial. Through working closely with global developers, it integrates new information technologies in its complete and open production system, that is epitomized into “modules→devices→integrated solutions”.we have built a technology ecosystem based on an open-source hardware ecosystem, AI- driven capability and cross domain co-creation.
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Is Seeed Studio legit?
Seeed Studio (www.seeedstudio.com) has a 4.2 out of 5 rating on OK.one, based on 259 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently state that shopping on the platform is straightforward, noting that orders often arrive quickly and without major issues. Many people appreciate the reliable quality of the hardware, finding the items very useful for practical applications and development projects.
Some reviewers were not happy with customer support, mentioning severe delays and difficulties when trying to resolve issues. A few buyers also shared receiving incorrect items, missing components, or facing unhelpful responses regarding product returns. Additionally, some customers expressed frustration over unexpected shipping costs and complications during the checkout process.
Auto-generated from all reviews of this business. For reference only.
As an engineer and tinkerer of all things AI, edge, and IoT… Seeed Studio is the only place that has everything I need E2E. Haven’t had a problem yet, great products and services. They actually respond to emails, that’s amazing these days. Their reComputer j4012 is my benchtop test rig for Jetson Orin NX development and deployments, an excellent device.
Reply from Seeed Studio2026-06-18
Dear Customer,
Thank you so much for your support and kind words!
It really means a lot to us, especially coming from an engineer working deeply in AI, edge, and IoT. We’re truly glad to hear that the reComputer J4012 has been useful in your Jetson Orin NX development and deployment work — that’s exactly the kind of real-world use that encourages our team.
Best regards,
Seeed Studio Customer Support Team
My first order using paypal was a pleasant experience, so I placed a larger one and used bank transfer. The vendor did not yet find/associte my correctly placed bank transfer to their account, even after 20 days, and has now canceled the order (due to missing payment). Replies to requests to resolve this matter are sluggish and take multiple days and feel like they are aimed to hold me off and stall for time. This feels consistent with the other reviews I read here only after having placed the order. I will update this review as the matter progresses.
Reply from Seeed Studio2026-06-18
Dear Customer,
We sincerely apologize for the inconvenience, and we’re sorry that the handling of this order did not meet your expectations.
We would like to clarify that if no payment is received by our system within 10 business days, the order will be automatically canceled. In most cases, bank transfers arrive within 10 business days. If our customer service team informed you that the payment could not be found, this means the funds have not yet reached our account, and we kindly suggest that you contact your bank for further checking.
We have also received feedback from some customers that certain bank transfers may take longer than usual, sometimes 14–20+ business days. Once we receive your payment, the order will return to normal processing.
We also sincerely apologize for the slow response, as emails are currently handled in the order they are received, and we will continue working to improve our response time.
If you have any other questions, please contact [email protected].
Best regards,
Seeed Studio Customer Support Team
China Shipping is Black Hole -- Good Luck getting your order
In the US shipping from the China warehouse (where they ship many items) almost never works. For my recent order they made me order one part from China and one from the US (same account--two orders). The US warehouse item arrived as expected. The China item took forever and then said it was being returned for "Wrong Address." I have lived at this street address for over 40 years. This has happened before and after a while I tend to forget that their China shipping is completely dysfunctional and order something. DO NOT ORDER FROM THESE CLOWNS!
----------- Update ----------
My first query via chat was ignored. I followed the directions in the reply below. After a few days I got a question back from "support" which I answered immediately. After 1-1/2 weeks of silence its pretty clear the vendor doesn't really care. They've got my money. Bye bye. So like I said...order at your own risk.
--- 2nd Update
Support replied to two different follow-up emails that a "refund would be processed in a few days." Never got that refund. Near as I can tell the support folks only send you messages when they see a negative post and just tell you what they think you want to hear regardless of the truth.
Reply from Seeed Studio2026-06-01
Dear John,
We’re very sorry for the unpleasant experience, and we sincerely apologize that the delivery issue affected your order again.
Please kindly provide your order number so we can further investigate the case. If the issue is confirmed to be caused by the carrier, we will arrange a refund or resend the package with a different shipping method.
Please contact [email protected], and we will continue to follow up on this for you.
Best regards,
Seeed Studio Customer Support Team
Too expensive to order from SeeedStudio official site!
Used to be a fan of SeeedStudio historically, but new year ordering from SeedStudio really disappointed me. Not only has it cancelled the free shipping for big orders, but didn't provide options like everyone else, just left us with only one choice, and one of the most expensive ones: DHL. It also doesn't provide help on cost savings like other similar Chinese electronics companies would do. At the end my personal order of $750, cost me extra almost $300 for shipping, import tax, custom clearance etc, including £28 pounds just for DHL to split my ordered items into Customs category codes. Not recommended!
Reply from Seeed Studio2026-05-18
Dear Charles,
Thank you for your feedback.
We’re very sorry for the unpleasant shopping experience, and we sincerely apologize that the shipping and related charges caused disappointment. We understand your concerns and truly appreciate your long-time support for Seeed Studio. Please kindly provide your order number so we can further check your case and assist you. We would also like to clarify that the order was shipped under DAP terms, so import duties and customs-related charges are usually collected by the local customs authority or carrier according to local regulations.
If you have any questions, please contact [email protected].
Best regards,
Seeed Studio Customer Support Team
Defective $1000+ product out of the box. Zero QC and missing support.
[ONGOING SITUATION - I WILL UPDATE THIS REVIEW AS THE CASE PROGRESSES]
[UPDATE: MAY 18 - DOWNGRADED TO 1 STAR]
I am downgrading my review to 1 star due to the absolutely surreal and embarrassing logistical management of my RMA.
After returning the DOA device, I was promised last Friday that the inspection was completed and a brand-new replacement unit would ship "within 1-2 days." Instead, today I received an absurd email claiming the shipment will take "a bit longer" because there is "currently no stock available" and they need to transfer inventory.
However, this statement contradicts their own website. I immediately checked their official store, and the exact same model is currently listed as "In Stock" and ready to ship across multiple warehouses, including their European hub in Germany (screenshot saved as proof).
It is disgraceful that a company stalls a "highest priority" RMA for a professional +$1000 tool with stock excuses, clearly prioritizing new sales over replacing a factory-defective unit.
I have now issued an ultimatum: either ship the replacement immediately from the EU warehouse or issue a full refund so I can buy from a reliable supplier. Do not buy premium hardware from Seeed Studio if you rely on it for professional projects: their Quality Control is lacking, and their warranty logistics will leave you completely stranded.
--- ORIGINAL REVIEW SUMMARY ---
I spent over $1,000 on a reComputer J4012 that arrived dead on arrival (DOA) due to a failed LAN7430 chip. While the individual tech support agent via email has been incredibly helpful and responsive (5 stars to her), Seeed Studio's corporate RMA policies are terrible. Instead of immediately dispatching a replacement from their EU hub, they force customers into weeks of waiting, halting professional projects.
Reply from Seeed Studio2026-05-08
We sincerely apologize for the inconvenience. Your RMA ticket submitted on April 30th did not receive a shipping label or further updates due to the Labor Day holiday (May 1st to May 5th), during which logistics services were suspended. Now that the holiday is over, we already prioritized your case. I have already informed our technical team about your situation, and they will keep a close eye on the progress of your ticket. Please feel free to reach out to our technical support team at [email protected] if you have any further questions. Thank you for your understanding and patience.
Two successful orders. Both orders exceeded expectations. The Solar Cap and the T-1000 are opposites but totally amazing. Order processing much faster than the competition. Items were packaged beautifully (like taking a new iPhone out of the box). Will order from again!
Web site gives all the information I needed. Ordering was fairly easy, delivery was good and there were no surprises.
Reply from Seeed Studio2026-05-18
Dear Customer,
Thank you for your feedback!
We’re glad the ordering and delivery went smoothly, and we also appreciate your recognition of the information on our website!
Best regards,
Seeed Studio Customer Support Team
I like the easy way to buy and perform orders. Additionally, I point out that the support and devices are of high quality
Reply from Seeed Studio2026-05-18
Dear Sergio,
Thank you for your support and kind words!
We’re glad to hear that you’re satisfied with the purchasing experience, our support, and the quality of our products.
Best regards,
Seeed Studio Customer Support Team
Very poor, unclear and outdated documentation. New, out of the box devices that don't work. I don't recommend this for professional use, only for education and demonstration. Attention to detail and a more advanced documentation system are needed to transform the portfolio to higher and more reliable pro levels.
Reply from Seeed Studio2026-04-30
We sincerely apologize that your experience did not meet expectations, and we are sorry for the inconvenience caused by the product and related documentation.
If you are willing, we would appreciate it if you could share more specific details about the issues you encountered, so that we can investigate more accurately and continue to improve. If you have experienced any product usage or quality issues, please feel free to contact our technical support team at [email protected]
Thank you for your valuable feedback.
Excessive emails! Bi have received 7 emails in 24 hours to fill out this survey. That is crazy, of course that is going to irritate customers!
Reply from Seeed Studio2026-04-30
We sincerely apologize for the technical glitch that caused multiple duplicate emails. Our original intention was to invite you to share an honest review to help us improve our products and services. The issue has been urgently fixed. As a token of our apology, your previous website discount code remains valid — please feel free to use it anytime. Sorry again for the inconvenience, and thank you for your understanding.
Very reliable and fast execution of my orders. Excellent product quality - Meshtastic/MeshCore Wio Tracker L1 and Solar Node P1-Pro have a CE mark and work very well at my location.
product: reComputer R2135-12
two issues: 1. TPM chip and 2. LTE 4G
1. Your support could not provide info how to (and which) chip add to R2135. Cannot find in your manual either.
2. Even you declare possibility to order LTE for EMEA with the computer from Germany, you donot supply it from your EU warehouse (must buy in china)
3. reComputer R2130 could not be bought from german warehouse
Reply from Seeed Studio2026-05-07
We’re sorry for the inconvenience. Regarding the TPM issue, since your question was about compatibility between a third-party module and our device, this type of compatibility evaluation is considered a customized service, so our technical support team is unable to provide direct confirmation at this time. Regarding the 4G module, we’re sorry that it is currently not stocked in our Germany warehouse, and it was also out of stock for a period of time, which affected your purchase. We will stock it in our Germany warehouse in the future to better support customers in EU. If you have any other questions, please contact [email protected].
I purchased a minichord. It arrived quickly and without issues. The item was well described and the payment process was easy. I am very happy with my minichord, and I'd be happy to continue supporting innovative projects like this.
Picked up the LoRa mesh tag from Seeed and it’s been great so far. Easy to set up, build quality feels solid for the size, and the range has been better than I expected. Shipping was quick and the order arrived well-packaged. Exactly what I was hoping for from Seeed — would buy from them again.
I've bought two items (Home Assistant related) from SeeedStudio and my experience was completely positive. Their products are great, their prices fair, the purchase process was easy, and the products arrived quickly and in good condition. I will certainly be buying from them in the future and I recommend them to others.
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