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Shopping & Fashion

Sernes

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102 reviews

4.2102 reviews
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About Sernes

Data updated
Website
www.sernes.co
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Replies to negative
94% (15/16)
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About this business

SERNES is a bold streetwear brand characterized by casual-comfortable fit, distinctive bold designs, and quality material. Currently, we sell jeans, pants, joggers, and outerwear. More to come soon!We style the bold ones, the innovators, the experimenters, and the challengers who stand up for their beliefs and drive change.All of our products are crafted with an obsessive attention to detail.With our origins in Los Angeles, California, now we're a global brand. Be Bold. Stand Out. Live the Sernes spirit.

Written by the business, not verified by us.

Is Sernes legit?

Sernes (www.sernes.co) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-10-24.

What people say

Got my pants -50% prior to black…

Got my pants -50% prior to black friday. Didn’t take too long to arrive and was exactly what I expected. Great styles and different designs to stand out.

Reply from Sernes2022-01-21

It's a very good news that our product met your expectations, Panu. We wish to see you soon for a new order. Stay Healthy :) SERNES

Great customer service

Initially the order I received was wrong. However, the customer service team resolved this quickly and sent me a replacement pair. They even let me keep the other pair! Great customer service.

Reply from Sernes2022-01-21

Not only our Customer Service, but all of us will be glad to see you again for a new order, Mary. Stay Healthy :) SERNES

My son just loves the clothes....I buy…

My son just loves the clothes....I buy quite frequently.

Reply from Sernes2021-12-16

And we are so happy every time you come back to put a new order for your son, Cynthia. Hopefully we will see you again soon. Stay Healthy :) SERNES

I will not do 'more' shopping for the…

I will not do 'more' shopping for the very high customs fees

Reply from Sernes2021-12-16

We would have loved to be able to keep you as a customer, Francesco; but unfortunately import fee's are out of our hands. We do hope to see you again for a new order in future. Stay Healthy :) SERNES

My son loves your jeans!

My son loves your jeans. It’s the only ones he will wear now. Very good quality. Thank you for providing clothing that he’s finally satisfied about!

Reply from Sernes2021-12-14

That really is a very happy new for us to know we have become your son's favorite clothing, Sandra. Hopefully you will come back soon for a new order for him. Stay Healthy :) SERNES

Great company

Extremely fast shipping!

Reply from Sernes2021-12-14

We fulfilled your order in less than a day, so, thank you for mentioning the extremely fast shipping, Naomi. Hopefully you will come back for a new order soon. Stay Healthy :) SERNES

PERFECT

my personal style is my socially accepted version of yelling "FIRE!" in a crowded movie theater...😅😈 So in essence, SERNES is perfect for extremely stylish people with sociopathic tendencies...

Reply from Sernes2021-12-14

You have several orders with us that we imagine you have quite a collection of our products, DonJamae. We love to hear you consider our models perfect for stylish people. We look forward to see you soon for a new order. Stay Healthy :) SERNES

Simply the best

This is the most eccentric and unique brand on the market. I adore every article of clothing I’ve purchased. I get stopped at least twice a day by strangers to ask where to get my look. I couldn’t design better products in my head, if I tried. Absolute favorite brand

Reply from Sernes2021-12-14

We really appreciate all your positive words, Michael. It made us so happy to read how our designs have become your favorite. Hopefully we will see you soon for a new order. Stay Healthy :) SERNES

Always excellent quality pants

Always excellent quality pants, and a perfect fit! I will continue ordering pants from here for sure.

Reply from Sernes2021-12-10

Thank you so much for your support, Mario; we do try to keep the quality of our products in a high level. Hopefully we will see you put a new order soon. Stay Healthy :) SERNES

Very helpful had to return product but…

Very helpful had to return product but very helpful and done quickly

Reply from Sernes2021-12-10

Hopefully the new pair you ordered will have the perfect fit, Meriel. We wish to see you soon for another order. Stay Healthy :) SERNES

Got my product really fast and it was…

Got my product really fast and it was in good condition.

Reply from Sernes2021-12-07

Thank you, Jason, for pointing out everything we care about: fast delivery and good product. Hopefully we will see you soon for a new order. Stay Healthy :) SERNES

Just as photos..

Just as photos... Sizing was dead on. Thanks

Reply from Sernes2021-11-25

Thank you, Jeff, for bringing up the "just as photos" subject. Hopefully we will see you soon for a new order. Stay Healthy :) SERNES

Good quality but pick a size larger than normal

Quality of pants is good but the sizing needs to be adjusted - these are definitely not a true fit. I do have a muscular build but I ordered the size I do for any other pants and these fit me like a very tight pair of skinny jeans

Reply from Sernes2021-11-25

Thank you for commenting on our quality, Harrison; and if you have an issue with sizing, you can email [email protected] to start a return process. We will be happy to see you put a new order with us soon. Stay Healthy :) SERNES

I never even got my order

Reply from Sernes2021-11-19

We emailed you about that item being out of stock, Nicolas, and you chose to be refunded instead of swapping the model with another one; we refunded you that same day and sent a notification email to inform you about it. That being said, we hope to see you again for a new order soon. Stay Healthy :) SERNES

Fast delivery

Fast delivery. Clothes in great condition. I was surprised cause im usually very leary of online clothing boutiques. Very happy with what i got.

Reply from Sernes2021-11-19

We really appreciate your trust in us to put in the first order, Derek. Hopefully you will come back for a new order soon. Stay Healthy :) SERNES

NO REFUNDS

Company does not offer refunds. I ordered a pair of pants and it got processed twice. I got two pairs of the same pants and got charged twice and couldn't even receive a refund because it is store credit only. whack

Reply from Sernes2021-11-19

We sent 2 separate confirmation emails and 2 separate tracking numbers in 2 different emails, Aaliyah; if you had told us that one of the orders were a mistake, we would have canceled that order before shipping it. As for the refund, we have stated our return policy on the website; if you are planning on returning one or both of the orders, please reach us at [email protected] All that being said, we hope to see you come back soon. Stay Healthy :) SERNES

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