Sewingmachinesplus (www.sewingmachinesplus.com) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Max is awesome!! Very helpful and knowledgable.
Thanks, Scott! We all love Max around here. He's amazing, and it means a lot to hear he made your experience a great one. Knowledgeable and helpful is exactly what he's about. We appreciate you sharing this, and we're here whenever you need us!
I got an excellent price. Customer Service has been very good. The packaging was sloppy and not taped well for shipping. The sales guy included a mat to set the machine on and it is very handy! Now all I need is a computer expert to help me figure it all out😀
Thank you, Judy! We're so glad the price, the customer service, and the bonus mat all hit the mark, and we love that you're already putting that mat to use. Sorry to hear the packaging showed up a little rough this time. We always want things to arrive in great shape, so we appreciate you mentioning it. As for figuring it all out, the manufacturer has great setup guides and walkthrough videos online to get you started. And if you get super stuck, give us a call and we'll do our best to help. Enjoy your new machine, and congratulations!
Great customer service! Fast shipping! Very satisfied with my order! I will definitely be a returning customer. Thank you for being so pleasant on the phone with my order.
Thank you so much, Pattie! Fast shipping, a pleasant phone call, and a very satisfied customer. That's everything we hope for. We can't wait to have you back, and thank you for the kind words and for choosing us!
Hi Sandra, thank you! Fast delivery is something we work hard at, so we're thrilled it got to you quickly. We appreciate your order and hope to help again soon!
I received my order in a timely manner but one item was not delivered. My order arrived on June 12 and am still waiting for the pressing mat.
Hi Kathy, thank you for your order and for letting us know! We're glad the rest arrived on time, but you should absolutely have your pressing mat by now, and we're sorry it's still not in your hands. We've already looked into it and reached out to get it sent to you as quickly as possible. Our team will follow up with you directly with an update. Thank you for your patience, we're on it!
I purchased a Horn sewing chair. The price was great, the shipping was fast, and I’m very happy with my chair.
Hi Nicole, we're so grateful, thank you! A great price, quick shipping, and a comfy Horn chair you love is exactly the combination we hope for. Enjoy all the cozy sewing sessions ahead, and we're here whenever you need us!
I received my Janome HD9 in a timely manner. I have not had any issues with either... It took nearly a month to receive the e-giftcard that came with the promotion, and I did not receive all of the items I had ordered with the gift card either. I am missing one of the quilt books...
Hi Kim, thank you so much for your order and for taking the time to share this with us, we truly appreciate you. We're delighted your Janome HD9 arrived safely and is treating you well! We're sorry about the gift card delay and the missing quilt book, that's not the experience we want for you. We've passed everything to our customer service team and they'll be reaching out personally to make it right. Thank you for your patience and for being part of our family.
Good service. Ordered on-line and they called to make sure what I ordered would work for what I wanted it for.
Hi Jeanette, thank you so much, we're truly grateful for you! It means a lot that you noticed our team calling to make sure your order was the right fit. Taking care of customers like you is the best part of what we do. Thank you for choosing us, and please reach out anytime you need anything at all!
Excellent customer service. They actually respond back to you promptly and when you call someone answers. Wish I could get my doctor to do that.
Hi Cookie, this made us laugh, thank you! Being easy to reach and quick to respond is something we really care about, so it means a lot that you noticed. We're here whenever you need us. Happy sewing!
I am happy giving you 5 stars. I don't want to have to write about it. Very annoying
Hi Mary, ha, we hear you, and we appreciate you taking the time even though you would rather not! Thank you for the 5 stars. We're glad you're happy, and we promise to make it worth it next time too.
I was so excited to get this machine,but it was some shipping issue at post office's customs and took longer than expected. The customer service at Sewingmachinplus was very professional and helpful. They resolved the problem and shipped it back to me. It worth of waiting, the machine is so beautiful and of excellent quality. This is my first Bernina and I hope to come back to Sewing Machines Plus for another one. Thank you!
Hi Elena, thank you for your patience through that customs holdup, we know the wait was frustrating and we're so glad our team got it sorted for you. Congratulations on your very first Bernina! They really are something special, and we would be honored to help you find your next one. Enjoy every stitch!
Awesome experience, so helpful. Shipped quickly……great price (friend and I both purchased together). Sew excited to use!!!
Hi Diane, love that you and your friend shopped together! Thank you for the kind words on our service, shipping, and pricing. We hope you both have a blast with your new machines. Sew excited for you. Enjoy!
i bought a serger from them and the machine went on sale a few days after. i reached out and they honored the sale price. easy peesy.
Hi Gee, so glad we could honor the sale price for you, that is exactly how it should work. Thank you for reaching out and for the easy peasy review. Enjoy your new serger, and we're here whenever you need us!
Fast delivery. Well packaged. Competitive pricing when items on sale. Large stock of sewing notions.
Hi K, thank you! Fast shipping, careful packaging, good sale pricing, and a deep selection of notions are exactly what we work for, so we're glad it all came through for you. We appreciate your order!
Great of value for the money! Polite and easy to order, quick delivery!
Hi Bethany, thank you! Great value, easy ordering, and quick delivery are just what we aim for. We appreciate your business and hope to help again soon!
Hi Cathy, glad your USB sticks arrived! Thanks for ordering with us, and let us know if you ever need anything else. Happy sewing!
Hi Joan, thank you! Fast service and good prices are exactly what we aim for, so we're glad it showed. Thanks for ordering with us, and happy sewing!
The person I spoke with, Max, was very knowledgeable and helpful. He answered all my questions. This is the second sewing machine I have ordered from you and I am very pleased. Both were delivered on time with no issues.
Hi Frankie, thank you so much for your kind words and for being a returning customer! We're thrilled to hear Max took great care of you and answered all your questions. We'll be sure to pass along your praise to him. It means the world to us that both machines arrived on time and exactly as expected. As a family-owned business, customers like you are everything. Happy sewing, and we look forward to helping you again! Warmly, Sewing Machines Plus
Package was sent quickly, but the initial email sent a UPS tracking number that didn't exist. After my inquiry, I received notice it was a FedEx number. Package arrived and that's what is important. Price was best I could find.
Hi Ronald, thanks for the review. The tracking mix-up was on us, the number was FedEx but the email said UPS, and we're sorry for the confusion. The good news is your package arrived safe and sound, and we're glad we could get it to you at the best price you found. We're looking into how the carrier got mixed up so it doesn't happen again. Thanks for shopping with us!
I wanted a second B700E and SMP had a great sale on them. I contacted them about the accessories that were included and they were very responsive and very knowledgeable about the machine. The ordering process was efficient. I was very pleased with their pricing and professionalism!
Hi Elizabeth, thank you so much for the wonderful review! We're thrilled you caught our sale on the B700E and decided to add a second one to your collection. It's great to hear our team was responsive and knowledgeable about the machine and accessories, and that the ordering process was smooth. We work hard to pair great pricing with great service, so this means a lot. As a family-owned business, we truly appreciate you. Happy sewing, and we look forward to helping you again! Warmly, Sewing Machines Plus
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