Shippn (www.shippn.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The Host made this experience 5 stars. This was my first time using this and it definitely came in handy. I was unaware of how expensive it would be. I will look for a cheaper option next time. Overall it was quick and easy. I would definitely recommend this company if you don’t mind paying a little extra.
Great shipping service if you want to pay 2x the cost of what your item is worth to get it shipped. Wanted to ship a $200 item? Was quoted $200 and then had to pay $400 instead because the weight was inflated for shipping. So, now we're talking $600 total to buy and ship a single product. Scam of a service honestly.
Hi Nicole, Thank you for your review of Shippn. We understand your concerns regarding the shipping prices. We would like to note that as stated on our website, shipping cost is based on the actual weight or volumetric weight - whichever is greater. Volumetric weight is calculated by multiplying the width, length and height of your package. Since this is the way the courier companies calculate the prices, this is the method we use as well. Also note that when calculating a shipping price estimate on our calculator page, the insurance cost and the customs amounts are not added to the total, since these amounts change with the item values and the shipping destination country. This information is also available on our page. These can only be seen when the item is received by our hosts and are ready to be shipped internationally after the correct item value and description is declared for the shipment. We offer DDU(Delivery Duties Unpaid) shipping options as well, so you can select this shipping option instead of the DDP(Delivery Duties Paid) option to not pay for the customs duties along with the shipping price. We are sorry we could not offer a more detailed information regarding your experience because we unfortunately could not receive a response from you for our further information request through TrustPilot. Please do not hesitate to contact us for your concerns/questions so we can assist you. Kind regards, Shippn Support.
I used Shippn to send car parts from the US to Germany. The seller on Ebay didn't offer international shipping. The cost of the product was $24 with free shipping within the US. After about three weeks the item finally arrived in Germany. However, the costs added up to about 125 Euros, which equals $140. I wouldn't use Shippn again. The added fees, shipping costs, duties etc are just too high. Three stars because everything worked but the cost is definitely too high.
Hi Martin, Thank you for your review of Shippn! We reviewed your order, and it looks like the item was purchased on 19.05.2026 by your host in the U.S., and it arrived at their address on 23.05.2026. After your shipping confirmation payment on 24.05.2026, the item was delivered to your address in Germany on 01.06.2026. We would like to inform you that domestic shipping was not free within the U.S., as seen in the purchase total screenshot your host has uploaded in the order details. The purchase total breakdown with eBay is as follows: Item $24.98 Domestic Shipping $9.98 Sales Taxes $2.45 Order total $37.41 We are working on getting different shipping quotes from the courier companies to offer more shipping options to our shoppers. The shipping price estimates can be accessed through the calculator on our website at any time: https://www.shippn.com/en/shipping-cost-calculator Please feel free to contact us if you would like to ship more items in the future. We would be delighted to assist you. Kind regards, Shippn Support.
Nastita was my shipper and was great! thanks
Communications a bit slow, but that could be timezone related. Postage was extremely expensive as they only use DHL or FedEx and then add their margin and the 'buyers' margin on top. These fees could be made more transparent, so user can accurately calculate total shipping cost. Good if you need something urgently.
Hi Simon, Thank you for your review of Shippn! Regarding the communication delays, yes, since your host was in Sweden, the time zone differences may have created a delay in the response. The shipping price estimates can be accessed through the calculator on our website at any time: https://www.shippn.com/en/shipping-cost-calculator We hope our reply has answered your questions. Please let us know if you have any other questions/concerns. We appreciate your feedback, Shippn Support.
Bought an expensive purse. Seller was great. Host stopped responding when item was received. So did Shippn. I don’t know what to do. No phone number to call. I want to cry. This is evil. UPDATE: after so much stress and hounding, I finally received a response. Shippn asked me to remove my review and that only would they send my package if I removed my claim. They finally let go but now are asking me for $200 extra dollars to ship from the third party. They completely changed the dimensions of the item. I know because the seller gave me receipt of the weight. Waiting on a resolution. My package has been held for a month. Update: The weekend passed and now it’s Monday. They corrected the dimensions and it’s about $10 less. I asked for a discount for the trouble; they agreed. Now just waiting for a response confirming no additional fees will be requested. They’ve been responding quickly until I asked this question. Update: They FINALLY said no but proceeded to threaten to hold my package hostage if they find out I have put in any dispute against their service. I thought we were past this point. Any normal company would resolve their issue so any dispute will be resolved. This is like nothing I’ve ever seen. I requested them to call me. Let’s see if they actually have a working phone. Tiny Update: hours have passed after the quick responses. It’s always the one question that makes them go silent. No answer whether they have a phone, just what seems like ping-pongy blackmail and holding my package hostage. It feels like a call for a fraud investigation. Major Update: I finally received a call. It’s apparently a number they don’t use but only for this special case. When you call, it doesn’t pick up for you. I spoke to Melissa and pretty much forced her to speak to the company, which I used to purchase. I was on the phone for about 45 minutes with back and forth until I finally agreed to remove the dispute so I could ship. I received a 35 percent off code for the trouble…yeah,so….I ran into new obstacles. You have the shipping carriers to choose from and I spent about 30 minutes whatsapping them to understand what I was selecting. A ball of confusion concurred and I ended up selecting the expensive option. They immediately canceled and told me to try again. After I tried again and again and again, the discount code no longer worked and the payments kept failing. I missed the deadline to get it shipped off before the week ended because of all of this. They told me to try again tomorrow! Update: This morning I was able to get someone on WhatsApp and they gave me another discount code and I was able to pay for the shipping. Everything went through. They sent me a message later and told me the host would send my package off shortly. Currently waiting for a confirmation. The big deal will be the purse actually arriving to the USA. Apparently I have custom and duty fees to be upon arrival, and I still don’t know how much that will be. I will be back with an update. Update: I actually received a tracking link from DHL early this morning. Apparently package will be here in about 3 business days, estimate. FINAL UPDATE: There were a few delays and minor confusion with DHL however, when my package was on hold due to missing tax info, I contacted Shippn and they actually got on a call right away and fixed it. No customs fees were due upon arrival. I received my purse after a month and it’s perfectly intact. I’m so happy this is all done. If you read this, be the judge on whether you would be willing to use this service. Thank you.
Hi Rebekah, Thank you for your review of Shippn. We're glad to see you have received your package. We'd like to offer an explanation regarding your Buy For Me order with us once again. Your host was handling a lot of packages at their address due to a surplus of orders that they received. While your package was being measured and prepared for international shipment, you started a chargeback request case with your bank over the order purchase amount, but requested that your item be shipped to you while the case was still open. The shipment outcome may change the chargeback case result, but case details and documents can not be reviewed/edited once started. This is the reason shipping a package while there is an ongoing case over the purchase amount is not possible. Shipping a package in this case may result in either you or Shippn being inconvenienced, so we have waited for the case to be closed. Once the case was closed, your item was prepared for international shipment, as discussed. We would like to inform you that the "$200" amount you mentioned is not an extra or an additional amount. It is the standard international shipping payment. As stated on our Buy For Me order creation page, the initial payment you make when you first start the order does not include international shipping, but only the item purchase totals. Once the item arrives at your host's address from the merchant, you then confirm the international shipping payment. Finally, we would like to address the concern that Shippn is a "scam." We understand that delays and communication issues can lead to frustration and uncertainty, and we are sorry that we were unable to provide the level of confidence and reassurance you expected throughout this process. Over the years, Shippn has successfully facilitated the delivery of tens of thousands of international shipments for customers around the world. We would not have been able to build and maintain our platform if we did not consistently fulfill orders and support our users. While we acknowledge that your experience did not meet your expectations, we remain committed to transparency, customer support, and successfully delivering every order entrusted to us. Shippn Support Team
Nastita was my shopper for my items. She was wonderful with communication and giving me updates. It was also my first time using Shippn and the experience was easy and efficient! I received my package a lot sooner than expected! Wonderful experience overall! Will definitely use this service again to get items from overseas
I used shippn for an international shipment of at etsy purchase. I was a bit trepidatious at first never having used it before but after a little guidance from the seller, it all went very smoothly and quickly. The host shipper was great, took photos of the item and the package, and shipped my package out very quickly and I got it with no hassles ahead of schedule.
This was my first order with Shippn, and it will likely be my last. For anyone considering using Shippn, I would strongly recommend looking into alternative providers. My order was a “Buy For Me” request involving an item located in Poland on eBay. I selected a host (Shanize) who was local to the seller’s country. Although the host confirmed the order and stated they were in the process of completing the purchase, more than 30 hours passed without the order being fulfilled. As a result, I lost the opportunity to purchase the item altogether. What made the situation more frustrating was that even after I flagged the issue, it still took an additional 16 hours before I was informed that the item had been lost. I have also attempted to contact Shippn support multiple times regarding both the failed order and a refund request, but have received no meaningful response. At this point, I am requesting a full refund for the unfulfilled order. Unfortunately, my experience with Shippn support — assuming it exists at all — has been extremely disappointing and unhelpful. BFM-EGW747
Dear Logan, Thank you for taking the time to share your experience. We sincerely regret the frustration and inconvenience caused by your order. We understand the disappointment this caused, particularly given the nature of the listing, and we acknowledge that our handling of the situation, including the delays in communication and support responses, did not meet the standard we expect from our service. A full refund has been issued for your order following the unsuccessful completion of the purchase request. While 90% of our Buy For Me orders begin processing on the same day they are placed, this case was not handled with the level of speed and communication it required. We take this feedback seriously and are reviewing how similar situations are managed going forward. Kind regards, Shippn Support.
It was off to a rocky start with the host having transaction issues with the supplier and then upon receiving my packages the host had some sort of potential medical issue. After no communication or activity for a week or so I contacted shippn support and they handled the issue professionally and proficiently. I received my package and am very thankful.
Mohammad is a great shippin host ive worked with him for the last 6 months he buys my orders quickly and the shipping quotes most of the time are some of the best ive recived i would highly recommened
I ordered a laptop from Ireland and my host received it successfully. When I tried to confirm the shipment, the system zeroed out the volumetric weight, weight, and item value, making it impossible to get a quote. After slow back-and-forth with support, the data issue was eventually fixed — but the system is attempting to charge me approximately $6,000 USD for what should be a ~$100 delivery. That bug has not been resolved and my package is still being held at my hosts address. Since then, support has gone quiet and is no longer meeting their own 12-hour response time commitment. Their phone number goes straight to voicemail every time I call. I also reached out on Instagram and was told someone would follow up — they haven’t. To make matters worse, the host is completely powerless in this situation and unable to help beyond referring me back to the same broken support channels I’ve already exhausted. My package is stuck with no path forward through any avenue available to me. I’m not asking for a miracle, just a working system and someone to actually respond and help fix this issue.
Hi Tito, Thank you for your review. We are sorry for the order error you have encountered. These errors are not usual with Shippn, and we are implementing a fix to make sure these system bugs do not occur again for any of our orders. We would also like to apologize for the delay in our response. Since Shippn Support does not work full-time on the weekends, our responses may be delayed during this timeframe. Since the bug could not be fixed right away, we have created a duplicate of your order to prevent you from waiting any longer and to make sure your package can be shipped with no issues. Thank you for confirming your order using the discount code we provided. We will now ship the package to your address. We appreciate your patience during the process and for your feedback on our services. Feedback from our shoppers helps us to improve our services. Kind regards, Shippn Support.
Wonderful service! I couldn't buy an item in the Netherlands. Tried many times before discovering shippn. Easy to set up. The host (Mohammad Almasri) was really kind, professional and shipped the item really fast. A lifesaver.
We had a great experience with Shippn. Everything went smoothly and as expected.
I have used Shippn twice already. With the two order’s options (buy for me and host address). It is very easy to use. The support service respond very quickly and the host are also helpful!
Overall the experience was simple, quick, and straightforward. My purchaser Bart was easy to contact, quick to reply, and was very friendly. The only downside is that the overall cost for goods and shipping was very expensive. Be prepared to spend money on shipping on top of goods.
Quite surprised. But Host Mary and Shippn were excellent. Sneakers arrived quickly from Dubai, host kept me up to date throughout process. Will use again.
Only the second time I've used Shippn, but very satisfied with the service provided on each occasion, my host Bart literally going the extra mile this time around, the Seller having sent my parcel to the wrong address! Worth mentioning however that, whilst the stated price is reasonable, additional Insurance and Courier charges do boost the overall cost somewhat and this should be borne in mind by would-be users. Having said that, Shippn is probably still the best and most user friendly service of its kind and in my case, Bart has once again provided an efficient, reliable and friendly service.
I received my package successfully, it was very fast, clear, and the host always responds to you promptly.
Such a convenient service, my host was super prompt and responsive. Whole process only took one week. Shipping costs were quite high when adding on more but when looking at other options this was the best alternative. I wouldn’t need to use this often but if I do I know it’s a trustworthy and will for sure recommend to others. So happy with the experience and happy that the option was available!!
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