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Media & Publishing

Shout! Factory

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201 reviews

4.4201 reviews
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About Shout! Factory

Data updated
Website
www.shoutfactory.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
0% (0/26)
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About this business

For over 20 years, Shout! Factory has redefined what it means to be an entertainment company for fans, by fans. Through its beginnings, lovingly releasing and reviving beloved cult films and classic TV series, Shout! cultivated an uncanny ability to rediscover great content and applied these skills to producing and distributing fan-driven new releases that set the bar for independent entertainment. Shout! Factory's extensive experience in a diverse array of genres has led to the launch of several well-respected properties, including Shout! Studios, Scream Factory, Mystery Science Theater 3000, Shout Kids, Shout Select and the streaming service Shout! Factory TV. Capitalizing on both traditional and emerging digital platforms, Shout! Factory is a media company devoted to producing, uncovering, preserving and revitalizing the very best of pop culture.

Written by the business, not verified by us.

Is Shout! Factory legit?

Shout! Factory (www.shoutfactory.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the vast selection of hard-to-find movies, noting that the online ordering process is remarkably straightforward and prices are very fair, especially during special sales events. Consumers also deeply appreciate the exceptional product restoration quality, secure packaging practices, and consistently quick delivery times across all their media purchases. However, some customers also noted frustrating issues with unexpected shipping delays, stagnant tracking information, and prolonged customer service response times when reaching out for help. A few people also mentioned that certain items arrived damaged due to insufficient padding inside the box or lacked expected collectible extras like movie slipcovers.

Auto-generated from all reviews of this business. For reference only.

What people say

万圣节恐怖轮盘赌电影之夜名单

刚刚在我的车库里连续举办了两周的恐怖电影马拉松,我把车库改造成专门放映邪典经典电影的电影院。主持是再次购买电影的完美借口,Shout Factory 是我的第一站。喜欢它的包装和额外的功能。对于这些电影/类型的真正粉丝来说,这是真正的喜悦,而且价格实惠。

Horrible company. Not worth the headache

50% of my items were damaged because they used ZERO packing material. Nothing says I don't care how. you receive more than no packing material. I Emailed them about returning these items 6 days ago. No response. Also submitted a return on the website 4 days ago. Also no response. This is unacceptable but to make it even worse I paid $10 extra for "Easy Returns + Package Protection. This has been far from easy. Horrible company. So even with a refund, I still lose out on the chance to get these items on sale. Will they do anything to make it up. Of course not because they obviously do not care of their customers are happy. Will never order from again.

Good but packaging could be better

Ordered the steelbook of Arcane season 2. It came as described, with a bonus poster, and I didn't have to fuff with tariffs which was great. My only criticism is the steelbook was shipped loose in the cardboard shipping box with a few inches of space with no packing materials - it wasn't damaged, but I could imagine it could have been dented or scratched bouncing around in the box. Maybe even a single piece of that heavy "packing paper" just to protect it from jostling around would be nice.

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