For over 20 years, Shout! Factory has redefined what it means to be an entertainment company for fans, by fans. Through its beginnings, lovingly releasing and reviving beloved cult films and classic TV series, Shout! cultivated an uncanny ability to rediscover great content and applied these skills to producing and distributing fan-driven new releases that set the bar for independent entertainment. Shout! Factory's extensive experience in a diverse array of genres has led to the launch of several well-respected properties, including Shout! Studios, Scream Factory, Mystery Science Theater 3000, Shout Kids, Shout Select and the streaming service Shout! Factory TV. Capitalizing on both traditional and emerging digital platforms, Shout! Factory is a media company devoted to producing, uncovering, preserving and revitalizing the very best of pop culture.
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Is Shout! Factory legit?
Shout! Factory (www.shoutfactory.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the vast selection of hard-to-find movies, noting that the online ordering process is remarkably straightforward and prices are very fair, especially during special sales events. Consumers also deeply appreciate the exceptional product restoration quality, secure packaging practices, and consistently quick delivery times across all their media purchases.
However, some customers also noted frustrating issues with unexpected shipping delays, stagnant tracking information, and prolonged customer service response times when reaching out for help. A few people also mentioned that certain items arrived damaged due to insufficient padding inside the box or lacked expected collectible extras like movie slipcovers.
Auto-generated from all reviews of this business. For reference only.
Well the movies and prices were already great. Items came fast, packed well, all items in excellent shape. That was already a great experience. I love everything going on here. Ya know, Criterion cases look kinda neat all lined up on the shelf, but the artwork lacks most of the time and I guess that works for the hoity toity, Gone with the Wind, Crash (not Cronenberg's masterpiece) movie crowd. The covers on these Shout/Scream cases, on the other hand? These are the Gone in 60 Seconds, Dredd seeing another Rom-Com, Mad Prince/Princess of Darkness, Thing-Blob-Stuff, Night of the Living Basket Case kind of awesome. This earns my eternal patronage. The kicker? Getting one of the most generous apologies I've ever even heard of, all over a tote bag. I'm sold. Shout gets the rest of my movie-buying business forever. I'd pay extra, but it seems like I'm not even going to have to do that. So you win, Shout. Customer for life.
Fast shipping, great packaging, but expecting a slipcover.
My order was packaged great and it came in a timely manner, so I was pretty happy with the order overall. But what would have made my order 5 stars instead of 4 was that I was expecting a slipcover on a movie that did not come with one.
Shout! always ships my orders timely and they arrive sooner than expected. Great selection of titles across all genres - it’s great that films most of us thought would never get a Blu/DVD release have a home that makes that possible.
Shout! Factory have always been terrific to purchase from.
This was from September, and I believe it was for MST3K DVD sets I did not have. They arrived in perfect condition.
Ordered during a sale for the first time, after a week inquired about when they expect shipping and they stated 5-15 business days. When I let them know its already been longer than the 5 business days if they had a estimate of when it would go out they stated they didnt but could refund me if I wanted to cancel. I then inquired how long a refund would take since it wouldn't make sense to cancel if the refund was going to take the same amount of time to go through as it would take to just ship it I never got a response.
Great selection, no problems selecting the items we wanted. Shipping was fast and error free. Super happy with Shout! Factory, and will absolutely buy from them again.
The selection of movies to choose from was vast! The prices were fantastic, especially during the Shocktober sale! The website was easy to navigate and very simple to use. I love the selection of films and the titles they have are astounding! I love this company and would definitely buy from again! I highly recommend purchasing from here! A++
Easy ordering process, immediate shipping even during the sale, and packed very well. Excellent purchase overall. Good prices on the 4Ks I bought as well.
I love Shout Factory merchandise! It’s always made of the best quality and I especially love how they put some of those special additions together, with all of the extra extras!! Shout pricing is very fair, considering some of these special additions are worth hundreds of dollars!! Never disappointed with the packaging and the content! Keep up the good work Shout Factory!!
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