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Media & Publishing

Shout! Factory

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201 reviews

4.4201 reviews
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About Shout! Factory

Data updated
Website
www.shoutfactory.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
0% (0/26)
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About this business

For over 20 years, Shout! Factory has redefined what it means to be an entertainment company for fans, by fans. Through its beginnings, lovingly releasing and reviving beloved cult films and classic TV series, Shout! cultivated an uncanny ability to rediscover great content and applied these skills to producing and distributing fan-driven new releases that set the bar for independent entertainment. Shout! Factory's extensive experience in a diverse array of genres has led to the launch of several well-respected properties, including Shout! Studios, Scream Factory, Mystery Science Theater 3000, Shout Kids, Shout Select and the streaming service Shout! Factory TV. Capitalizing on both traditional and emerging digital platforms, Shout! Factory is a media company devoted to producing, uncovering, preserving and revitalizing the very best of pop culture.

Written by the business, not verified by us.

Is Shout! Factory legit?

Shout! Factory (www.shoutfactory.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the vast selection of hard-to-find movies, noting that the online ordering process is remarkably straightforward and prices are very fair, especially during special sales events. Consumers also deeply appreciate the exceptional product restoration quality, secure packaging practices, and consistently quick delivery times across all their media purchases. However, some customers also noted frustrating issues with unexpected shipping delays, stagnant tracking information, and prolonged customer service response times when reaching out for help. A few people also mentioned that certain items arrived damaged due to insufficient padding inside the box or lacked expected collectible extras like movie slipcovers.

Auto-generated from all reviews of this business. For reference only.

What people say

Great overall experience

Great overall experience! The price, and quality are top notch. I bought the films, Halloween 1-3, Killer Klowns From Outer Space, and The Blob. All were on 4k uhd blu-ray. So far all of them have been fantastic transfers with great audio,too. The shipping was a bit slow, but the fact that they arrived in great shape and it was free, so there is no reason to complain. I missed the 2024 Shocktober Sale and waited a whole year just to buy. I will definitely be buying more from them, Highly recommend to physical media enthusiasts.

Do better

I ordered some items 2 weeks ago and my package still hasn't shipped. I emailed them about it and they said 5 to 15 business days. Still nothing has shipped. I really wanted to get away from Amazon and order directly from them from now on, but this experience has convinced me to never shop from them again. If Shout has the audacity to wonder why ppl go to Amazon, it's stuff like this. Give better customer service and experience and ppl will be willing to shop from your website.

Completely worthless

I'd leave less if I could. I put an order in over 10 days ago and it still hasn't shipped. I contacted 3 days ago and I still haven't heard from the store. My previous orders arrived with damage. There is no shortage of sites to get special edition movies from. I'd suggest buying from them.

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