Packaged well and generous with…
Packaged well and generous with customer service
For over 20 years, Shout! Factory has redefined what it means to be an entertainment company for fans, by fans. Through its beginnings, lovingly releasing and reviving beloved cult films and classic TV series, Shout! cultivated an uncanny ability to rediscover great content and applied these skills to producing and distributing fan-driven new releases that set the bar for independent entertainment. Shout! Factory's extensive experience in a diverse array of genres has led to the launch of several well-respected properties, including Shout! Studios, Scream Factory, Mystery Science Theater 3000, Shout Kids, Shout Select and the streaming service Shout! Factory TV. Capitalizing on both traditional and emerging digital platforms, Shout! Factory is a media company devoted to producing, uncovering, preserving and revitalizing the very best of pop culture.
Written by the business, not verified by us.Shout! Factory (www.shoutfactory.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the vast selection of hard-to-find movies, noting that the online ordering process is remarkably straightforward and prices are very fair, especially during special sales events. Consumers also deeply appreciate the exceptional product restoration quality, secure packaging practices, and consistently quick delivery times across all their media purchases. However, some customers also noted frustrating issues with unexpected shipping delays, stagnant tracking information, and prolonged customer service response times when reaching out for help. A few people also mentioned that certain items arrived damaged due to insufficient padding inside the box or lacked expected collectible extras like movie slipcovers.
Auto-generated from all reviews of this business. For reference only.Packaged well and generous with customer service
Everything came nicely packaged and pretty quick also!
I love your slipcovers and free posters. Scream Factory has the best graphic artists in the business. Prices are reasonable and the shipping is quick and early.
Great item . Great quality . Fast service. Shout always has hard to find movies at good prices with high quality picture .
I like the genres/selection of movies offered. Also had an issue with a purchase and was happy with Shout team response.
I'm a huge fan of the original movie so I needed the best 4K edition of this one.
Great sale price & for a bundle with so many parts-they all arrived in great condition. It was nice to see a ticker with a countdown for how many items were left in stock as it was moving fast. I’ve been eyeing this as a gift for someone for a long time & glad I grabbed it before it sold out
Shout Factory has always delivered terrific products and offers great value for money.
Great selection of films and terrific sales! Pretty fast shipping as well.
Product arrived on time and in great condition thank you
Everything Was perfect and I’m very happy with everything, Received. Packaged secure.
Great items, shipped quickly, and got a discount code with my items. Definitely a new goto shopping destination
Good packaging, good tracking, no BS, thank you
Excellent service! Amazing product!
Big fan of shout factory and what they do for us movie lovers, by providing us with so many 4ks, restorations, and even special editions with gorgeous art covered slips. I have been wanting to add Halloween 4 and 5 to my dvd collections for years and was so grateful to finally get my hands on them because shout factory exists, and more so with an awesome artwork slip on each them, which any film lovers like myself always appreciates.
More than 2 weeks later - still waiting for my order to ship.
sent me repackaged items and discs with no slipcover.
The experience is usually good. Looks like they are starting to shut down the store though and moving to a streaming service.
201 reviews matching