★★★★★
About Shout! Factory
Data updated- Website
- www.shoutfactory.com
- Category
- Media & Publishing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/26)
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About this business
For over 20 years, Shout! Factory has redefined what it means to be an entertainment company for fans, by fans. Through its beginnings, lovingly releasing and reviving beloved cult films and classic TV series, Shout! cultivated an uncanny ability to rediscover great content and applied these skills to producing and distributing fan-driven new releases that set the bar for independent entertainment. Shout! Factory's extensive experience in a diverse array of genres has led to the launch of several well-respected properties, including Shout! Studios, Scream Factory, Mystery Science Theater 3000, Shout Kids, Shout Select and the streaming service Shout! Factory TV. Capitalizing on both traditional and emerging digital platforms, Shout! Factory is a media company devoted to producing, uncovering, preserving and revitalizing the very best of pop culture.
Written by the business, not verified by us.Is Shout! Factory legit?
Shout! Factory (www.shoutfactory.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the vast selection of hard-to-find movies, noting that the online ordering process is remarkably straightforward and prices are very fair, especially during special sales events. Consumers also deeply appreciate the exceptional product restoration quality, secure packaging practices, and consistently quick delivery times across all their media purchases. However, some customers also noted frustrating issues with unexpected shipping delays, stagnant tracking information, and prolonged customer service response times when reaching out for help. A few people also mentioned that certain items arrived damaged due to insufficient padding inside the box or lacked expected collectible extras like movie slipcovers.
Auto-generated from all reviews of this business. For reference only.What people say
商品如广告所示
订单处理得很快，而且……
订单得到快速处理并熟练发货。完全满意。
三个星期......它花了三个星期......
三个星期……你们花了三个星期才寄来我的东西。发给您的电子邮件无人回复。甚至不得不与我的信用卡公司提出争议。你们是有史以来最难对付的公司之一，而你们最终放弃并允许实体商店储存你们的产品这一事实确实是个好消息。祝你摆脱困境！
Absolutely LOVE the Shaw Brothers…
Absolutely LOVE the Shaw Brothers boxsets they keep releasing...really hope they keep going past Volume Eight.
尽管我的订单被收取了费用……
尽管我的订单被莫名其妙地退回给发件人，但我还是被收取了费用。 电子邮件没有得到回复。 我支付了路线保险但无法访问它，因为您删除了您的网站
客户服务做得很棒！
他们的客户服务与几年前相比已经发生了彻底的转变，这是积极的。我立即履行和/或修复了订单，并在一周内收到了物品。甚至还更换了我几年前从百思买购买的故障光盘，并在繁忙的万圣节期间在一周内将其记录下来。印象非常深刻。我已经尝试过各大工作室的类似努力，需要 6-8 周的时间。 点赞，喊。
First class as always But where are the Posters
First class as always, the only problem I have is that you’re not offering posters anymore and I’m only wondering why?
Replaced a defective disc promptly
Replaced a defective disc promptly! Gonna miss them.
That new website I don’t like
That new website I don’t like . I know it will not change your old website was easier. I doubt I will ever order I will just order from Amazon
Great overall experience
Awesome experience
客户服务超越一切
我订购的《倩女幽魂》盒装出现了错误（预订后我搬家了，它被送到了我原来的地方），但Shout的客服人员帮我解决了问题。很高兴把我的钱花在一家照顾客户的公司上！
No problems with shipment!
So many amazing kung fu movies in one…
So many amazing kung fu movies in one collection
I have an order that seems to be in…
I have an order that seems to be in limbi between the Shout and Gruv transition.
Never received product
I was able to get these films during…
I was able to get these films during the Shockober sale. I bought 14 films that I needed to upgrade to bluray. Everything was great.
Very good experience!
Fast shipping, everything was as advertised.
My order had 6 MARIO BAVA COLECTION…
My order had 6 MARIO BAVA COLECTION BLURAY SETS and 3 of them have damage! I contact the company and had no response!
Great customer service
Shipping was great and came faster than it said it would
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