The man ( Donny) who installed the…
The man ( Donny) who installed the apparatus was without exception...professional,completely knowledgeable and easy going. My internet service has been excellent since installation of of Simply Bits.
About Simply Bits
Data updated- Website
- www.simplybits.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 7 reviews
- Replies to negative
- 22% (4/18)
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About this business
Southern Arizona's largest fixed wireless Internet service provider. Also providing VoIP Phone Systems, Managed WiFi, Web Design and more.
Is Simply Bits legit?
Simply Bits (www.simplybits.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 22% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
The technician that came to do our…
The technician that came to do our install was very friendly and knowledgeable! Great prices and great service!
I can use my stuff without any problem
So far so good
So far so good. 2 or 3 times late at night the service went down for a bit, but always comes back up. Other than that, it's been great!
The installer
The installer, Don, did a great job installing the unit and gave me directions on how to use it once I find a wifi adapter to be able to use it.
Simply Bits
Simply Bits, and our rep Suzanne, in addition to being prompt, courteous and helpful, is able to troubleshoot issues before we even know there is a problem! They are an asset to any small business, we can not recommend them enough!
Respond within satisfaction.
Pleasant & efficient process
From the first call to inquiry to installation was a pleasant experience. The installer was extremely helpful.
Excellent service
Excellent service. Super fast service my rep Suzette M. Was kind and very helpful always following up to ensure good service
No coverage
You don't cover our area
four stars because my appt
four stars because my appt. was rescheduled
Smooth installation
Smooth installation, works first time, easy to setup.
They communicate
They communicate, show up when they say, are reachable by phone when there is an issue. Service has been great even during storms
Great customer service!
I have a different dish on my roof than…
I have a different dish on my roof than anyone else here has in the park from your company. The man that installed it said that’s all he has . He’s trying to get the best signal for me. Well it’s nit the best because my tv in the main room cones and goes . My computer cones and goes in my office. I was told I would have great Wi-Fi here . Well it’s not . I’m going to call Monday and ask for them to come out and check mine . It’s not in the best spot or the right product. Please help . The man did his best for being on call and coming three hours then schedul .
Great service easy no headache
Technician was helpful and worked hard…
Technician was helpful and worked hard to get it set up and working.
No acknowledgment of new customer
Signed up online two weeks ago. I have had no contact from anyone at Simply Bits. I have no idea if they even got my order.
Nice fast service
Nice fast service, fast install and great customer service
Amazing above-and-beyond effort by…
Amazing above-and-beyond effort by Suzette Masters and her technical team to help repair a problem over the weekend. It was an initial setup issue that shut down service Friday evening. It wasn't supposed to be able to be repaired until Monday but thankfully Suzette (and I'm sure others) made it happen anyway!!!
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