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Electronics & Technology

FS.COM

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103 reviews

5.0103 reviews
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About FS.COM

Data updated
Website
fs.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
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About this business

FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.

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Is FS.COM legit?

FS.COM (fs.com) has a 5.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; Reviews mostly discuss Product, Customer service. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Many people mention that ordering online is extremely simple and straightforward, while products consistently feature professional quality. Customers frequently praise the impressively fast delivery times and note that items arrive securely packaged and ready to use. Consumers also appreciate the exceptional support, with dedicated account managers guiding them seamlessly through their technical purchases. However, some customers also noted occasional problems with the delivery experience due to the performance of specific courier companies. A few reviewers experienced delivery delays or mentioned that packages required waiting longer than anticipated.

Auto-generated from all reviews of this business. For reference only.

What people say

From start to finish excelent. Thank you Lucie.

From start to finish, my experience was excellent. The service was professional, efficient, and customer-focused. I would especially like to recognise Lucie, who went above and beyond to ensure everything was handled smoothly. Lucie was knowledgeable, responsive, friendly, and always willing to help with any questions or concerns. Her dedication and attention to detail made a real difference, turning a good experience into an exceptional one. The entire team delivered outstanding service, but Lucie's professionalism and commitment to customer satisfaction truly stood out. I highly recommend this company and would gladly use their services again.

FS.com review

I had ordered a number of items from FS back in July, but one item showed out of stock after the order was placed and paid for. This was a bit strange as it didn't show out of stock at the time of placing to the basket and paying for it. I did query this with FS and was advised that there would be a delay until stock was replenished. They did offer to ship my item separately but I decided to wait and receive everything in one delivery. Although it did take a few weeks of waiting, FS contacted me to advise that everything was on the way and in no time at all the package arrived. I found my service agent, Kaitlyn Yang, to be very proficient and helpful. Overall, a great company to deal with

Great customer service and speedy…

Great customer service and speedy delivery. After I placed my order, I was contacted by email to confirm the make and model of my switch so compatibility could be double checked before dispatch. I also received a follow-up courtesy email after the module was delivered to make sure everything was working as expected. The module is working perfectly and runs at a much lower temperature than the equivalent module from another company that it replaced.

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