Shipping and delivery quick
Shipping and delivery quick, order accurate
FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
Written by the business, not verified by us.FS.COM (fs.com) has a 5.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; Reviews mostly discuss Product, Customer service. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Many people mention that ordering online is extremely simple and straightforward, while products consistently feature professional quality. Customers frequently praise the impressively fast delivery times and note that items arrive securely packaged and ready to use. Consumers also appreciate the exceptional support, with dedicated account managers guiding them seamlessly through their technical purchases. However, some customers also noted occasional problems with the delivery experience due to the performance of specific courier companies. A few reviewers experienced delivery delays or mentioned that packages required waiting longer than anticipated.
Auto-generated from all reviews of this business. For reference only.Shipping and delivery quick, order accurate
Time and Time again Jady has been so helpful and so quick and polite. We love using FS in our company and we always recommend it everyone we can
Lucia needs recognition of awesome customer service. Confirmed we had ordered the right part to ensure our order was correct and efficient fast delivery
From start to finish, my experience was excellent. The service was professional, efficient, and customer-focused. I would especially like to recognise Lucie, who went above and beyond to ensure everything was handled smoothly. Lucie was knowledgeable, responsive, friendly, and always willing to help with any questions or concerns. Her dedication and attention to detail made a real difference, turning a good experience into an exceptional one. The entire team delivered outstanding service, but Lucie's professionalism and commitment to customer satisfaction truly stood out. I highly recommend this company and would gladly use their services again.
I had ordered a number of items from FS back in July, but one item showed out of stock after the order was placed and paid for. This was a bit strange as it didn't show out of stock at the time of placing to the basket and paying for it. I did query this with FS and was advised that there would be a delay until stock was replenished. They did offer to ship my item separately but I decided to wait and receive everything in one delivery. Although it did take a few weeks of waiting, FS contacted me to advise that everything was on the way and in no time at all the package arrived. I found my service agent, Kaitlyn Yang, to be very proficient and helpful. Overall, a great company to deal with
ordering online was easy and communication and options to pay were great. Delivery came ahead of time expected and very happy with products and service
very good eCommerce experience. follow up emails, delivery product range, and Shanice Xu was very helpful thank you haluk
Great service and communication, highly recommended
Easy ordering, wide range of products, fast delivery and excellent communications from Violet.
Thanks for making it very easy to order the correct part. Everything was smooth and my questions were answered quickly and professionally. Will definitely use fs.com again, cheers!
Class leading products, highly responsive and committed customer service (Felecia) made it all a breeze and joy to purchase. Well packaged with informative printed information material.
Easy to find them, easy to order, arrived fast and worked first time. What more could you ask for.
Great price and excellent service. Very happy with my order. Highly recommended!
FS quickly supplied the FSPs we needed for our project. Aaliyah Peng was knowledgeable and responsive, answering all our compatibility questions and offering effective solutions for potential risks. Highly recommended.
Always a pleasure doing business with you guys, especially with Mag Xu!! the service is outstanding, an absolute asset to your company. So thank you Mag!
Great customer service and speedy delivery. After I placed my order, I was contacted by email to confirm the make and model of my switch so compatibility could be double checked before dispatch. I also received a follow-up courtesy email after the module was delivered to make sure everything was working as expected. The module is working perfectly and runs at a much lower temperature than the equivalent module from another company that it replaced.
Melanie was great, I only had a small order but she was all over it as if I'd ordered a stack of gear, great service, answered any questions I had and more. Order arrived promptly, overall very positive experience.
Always excellent us always! Super fast and efficient
103 reviews matching