FS were fast and easy to deal with.
FS were fast and easy to deal with I took off one star because the courier company Startrack were not great but this was not FS.com fault.
FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
Written by the business, not verified by us.FS.COM (fs.com) has a 5.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; Reviews mostly discuss Product, Customer service. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Many people mention that ordering online is extremely simple and straightforward, while products consistently feature professional quality. Customers frequently praise the impressively fast delivery times and note that items arrive securely packaged and ready to use. Consumers also appreciate the exceptional support, with dedicated account managers guiding them seamlessly through their technical purchases. However, some customers also noted occasional problems with the delivery experience due to the performance of specific courier companies. A few reviewers experienced delivery delays or mentioned that packages required waiting longer than anticipated.
Auto-generated from all reviews of this business. For reference only.FS were fast and easy to deal with I took off one star because the courier company Startrack were not great but this was not FS.com fault.
It was awesome receiving support from Wincy and the technical team. I learn a lot about ptp and ptp enable switches from them. Without their support I would end-up buying the wrong equipment what would be frustrating.
Price and quality are great. Communication about the delivery is excellent.
Good communication, delivery status updates, fast delivery and good product.
I wasn't expecting to receive the products the next day. That was nice.
Ordering with F.S.com was an amazing experience, I don’t usually write reviews, however, from the moment I placed an order for some patch leads for my home build, I was contacted by one of the Senior Account Managers - Lola Sun. She was absolutely brilliant! She could not have done enough for me. I was so impressed with the level of professionalism and great customer service, that I felt truly grateful. You just don’t get that level of customer service these days. I was really impressed! Thank you Lola for making my experience with F.S.com an amazing one. I will definitely recommend you guys to all my clients, friends and family.
Item was delivered ahead of schedule which was great. Items came securely packaged and as advertised and seems to be of very good quality. Highly recommended.
Fast shipping of quality products that are affordable. Cant really get better than that.
Salesperson I have dealt with over the last year has been most helpful in resolving the correct FS high speed copper transceivers to use and without prompting organised FS.COM engineering to test and confirm the selected product will work in the particular network.
End-to-end the whole experience was good: from clean layout of the website for selection to delivery of the goods. Well-packaged. Prompt delivery.
10GBASE-T SFP+ Copper 30m RJ-45 Transceiver Modules were dispatch quick. Boxed very good. Bad part was the delivery . Startrak messaged in morning . Out for delivery. Waited all day ,no time period given. Finally arrived after 6pm. Awake after doing a night shift.
Prompt delivery. Good after sales follow up. I am a big fan of your products
Excellent communication and support from Amy.
My parts arrived before the stated arrival dates, and adjustments to my order were made easy and quickly
Smooth order and delivery ... Never had an issue with product or service and will continue to work with this distributor. Chris Jones Central Coast Internet Repairs PTY Ltd
Lots of updates during the purchasing process, to ensure all details were correct. Open and transparent with any delays that may be experienced. Great experience.
Very efficient service and arrived ahead of the advised date. Will be ordering any further required products in the future for my setup. Highly recommended!
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