Amazing service!!
Amazing service!!! We finally can enjoy streaming without the annoying buffering! From the great phone customer service to our wonderful tech Donny, we are beyond pleased to be part of the Simply Bits family. Thank you all.
About Simply Bits
Data updated- Website
- www.simplybits.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 7 reviews
- Replies to negative
- 22% (4/18)
Do you own Simply Bits? Claim this profile for free and start replying to reviews.
About this business
Southern Arizona's largest fixed wireless Internet service provider. Also providing VoIP Phone Systems, Managed WiFi, Web Design and more.
Is Simply Bits legit?
Simply Bits (www.simplybits.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 22% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Have not had any problems
Have not had any problems. The installer was very nice he knew what he was doing.
Management is beyond terrible
Management is beyond terrible. Client for several years but a billing issue and customer service mismanagement caused me to cancel service. Problem started in May and is not resolved and without refund. Rude personnel. Terrible!!!!!
I have service now .
I am very happy with our internet from…
I am very happy with our internet from Simply Bits. We had been using our phones hot spot.
Genuinely concerned customer service…
Genuinely concerned customer service and a quick response.
i have had intermittent internet for…17 days
i have had intermittent internet for the last 17 days. their support is worse then dog crap, their service is no service at all stay away far far far far away
Reply from Simply Bits2023-07-15
Please feel free to email [email protected] with the account info so that I may escalate your issue and get this resolved.
No service for us
No service for us. We called to ask if it was available, they had us hold so they could make sure we could get service and we were told yes. A couple of days later the technician called to tell us we were not eligible.
Reply from Simply Bits2023-07-12
Thank you for your interest in Simply Bits services. We work off a line of site system, we do have a tower in your area, but unfortunately your address is a bit too far from that tower to provide service. We apologize for the miscommunication on serviceability.
Great customer service
Great follow through and customer service
Fantastic Technician!
Jason and the other technician who came to our house were fantastic! They did a super job and educated me about my Internet service.
Quick and easy installation with…
Quick and easy installation with excellent service.
Jay did a great job installing and walk…
Jay did a great job installing and walk me through all that needed to connect with the SimplyBits WiFi, Jay was fast and very professional. Thanks
Great service reps
Great service reps! They were friendly, knowledgeable, efficient, caring, and good natured. Provided quality setup service. I couldn’t have asked for a better install.
My first time using Microwave internet…
My first time using Microwave internet but it delivers the goods. No buffer at all. I like the fact it is just like CenturyLink bcz the Brand names that use cable slow down on weekends but not this service. 5 stars so far. Keep up the good internet service Simply bits. It’s a tad more expensive but blows away Hughes Net and the other Satellite companies by far far far. Don’t get stuck with slow satellite! Get something that will perform everyday! Simply simply Bits.
Never received a call back
Reply from Simply Bits2023-06-21
Thank you for the feed back. We are unable to see a contact request in our system. Our Residential team will be in contact today to help with an questions you may have about getting service.
Great customer service!!!
Talked to real people. Tanya, in the sales dept., was very friendly and helpful. Jay, the technician who came to do the signal signal sighting and installation was friendly, helpful, listened to the guidelines provided, and did his best to do meet my needs!! Very knowledgeable and insightful! Thank you, Simply Bits!!
Good service
Good service Knowledgeable technicians Reasonable price
A job well done and it all works well.
A job well done and it all works well. Thanks, Bill
You do not throttle the internet like…
You do not throttle the internet like most companies do. Unlimited gb.
WIFI For Dummies made easy
The sales representative, Ryan was great and answered all my questions. My installer made the setup and App. System easy on me.
GameMS
Atlantech Online, Inc.
SteadFast
Gosoftware
GlocalMe
Gizmogo.com
Renewgoo
FS.COM