About SiteGround
Data updated- Website
- www.siteground.com
- Category
- Electronics & Technology
- Location
- United States · Alexandria, VA
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 88% (7/8)
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Is SiteGround legit?
SiteGround (www.siteground.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
What people say
Customer service during a crisis was…
Customer service during a crisis was excellent. Very responsive and excellent communication. Would recommend.
Pretty fast solution
Pretty fast solution. Thank you
Exceeds Expectations Again
Denis went over and above with helping me troubleshoot and then rectify an issue I was having, This professional, experienced support is exactly why we choose to remain with SiteGround for our hosting needs.
In chat with support there was…
In chat with support there was misunderstanding but issue was forwarded to tehnical team and resolved.
Great service from Emil 👍
Daniel from tech support was simply the…
Daniel from tech support was simply the best to deal with. He was professional and helpful and solved my DNS issue within minutes vs. faffing around the back end. Thanks so much!
Sameet was super helpful
Sameet was super helpful - knowlegable, fast, and patient with me on my end of the issue. Great Work! Kevin
Well done
Thank you for your help
Love SiteGround
Love SiteGround. Super awesome customer service. Always there to help when you need it.
A very kind and patient lady
A very kind and patient lady! Thank you because I feel like a nervous wreck when it comes to tech stuff!
Great customer service.
very helpful and patient
Always helpful and kind
Always helpful and kind! Hosting is very reliable. Love SiteGround and the team.
Daniel quick and fast resolve the issue
Ahmeds a good bloke
Call dropped before any solution was…
Call dropped before any solution was reached.
Reply from SiteGround2026-08-03
Hello Joy, We're sorry to hear about your experience. After reviewing our logs and checking the support history for your account, we found that the support chat session was unexpectedly disconnected due to a connectivity issue. We can also see that you were able to reconnect with another member of our support team shortly afterwards, who assisted with updating your domain's renewal settings. We apologize again for the inconvenience. Kind regards, The SiteGround Team
Contacted 3 associate but nobody solved…
Contacted 3 associate but nobody solved my issues, lastly contacted Daniel & instantly got the issues resolved. Thank You Daniel
Fast and easy
5 years of usage and SG is the best !..
Have been using siteground last 5 years, always the best!..