About SiteGround
Data updated- Website
- www.siteground.com
- Category
- Electronics & Technology
- Location
- United States · Alexandria, VA
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 88% (7/8)
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Is SiteGround legit?
SiteGround (www.siteground.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
What people say
Very Fast response
Always great working with SiteGround…
Always great working with SiteGround tech support. He was really helpful and within seconds, helping resolve the issue. Never spoke down to me and always spoke kindly Patient, clear, and very, very helpful.
Thank you for support!
Quick support for my query! Thank you.
ISP services with a friendly company attitude
I have been using SiteGround for some years now. The services works nicely. I appreciate the wordpress staging opportunity. They seem to have a very friendly and service minded attitude at the help desk - always a nice and polite conversation startup. My subscription is GoGeek with capacity for many web sites and email accounts. Running a small agency, I appreciate the options for enabling customer and partner access to various ISP services.
Coderick Not Fit For Purpose
Coderick promises a lot but you spend most of your credits fixing errors made by the software which is very expensive. This software shouldn't be launched yet as it is clearly not able to deliver right first time app building. I spoke to their help team and they were most unhelpful blaming my prompts rather than keeping an open mind. I've been a Siteground client for many years but I'll look to move now given the attitude.
Reply from SiteGround2026-08-03
Hi Martin, Thank you for sharing your honest feedback and for being a long-time SiteGround partner. We have carefully reviewed your account and the recent communication with our support team regarding Coderick AI. We understand how important it is to use credits efficiently and to achieve reliable results when building projects. Our colleagues’ goal was to support you by providing practical advice on how to structure prompts more effectively, as Coderick AI tends to perform best when given clear, detailed, and descriptive instructions. We are happy to confirm that the issue with your project has been successfully resolved. The new project is now up and running smoothly without further complications. If you have any additional questions or would like further assistance, please feel free to update the existing ticket (ID 5106612). Our team remains available and ready to help. Best regards, George The SiteGround Team
Mikhail is very intelligent and…
Mikhail is very intelligent and knowledgeable. He really knows his stuff (not just generic answers). He answered my question very thoroughly.
Migrated from HostPapa and sure glad I…
Migrated from HostPapa and sure glad I did. Support is helpful and they are not always trying to upsell me on more space. They helped in an efficient manner.
Great service to the point.
Great service
Great service. No complaints. Thank you
Superior customer service
Superior customer service. Unmatched.
今天账单问题 08/01/2026
今天的账单问题 08/01/2026，几分钟内就解决了！我从来没有遇到过由 SiteGround 造成的托管技术问题，因此我没有任何抱怨。我今天确实遇到了一个小帐单故障。 Abd 很快就解决了。所以现在是我对 SG 进行新评论的时候了，自从我评论它们以来已经有一段时间了。 ************** 如果您正在寻找主机...自 2022 年以来，我已经在 SG 工作了至少 9 年，并使用了最后一个在线帐户。迄今为止，您会发现最好的 WordPress 主机。没有废话，真正的支持。当托管软件公司将价格提高到荒谬的水平并影响用户时，Site Ground 构建了自己的软件，结果证明该软件更加稳定，并且具有更好的 UI 和整体更好的 UX。
服务很棒
服务很棒，立即解决了我的问题。强烈推荐！
我有一个很棒的经历...
我在阿塔纳斯度过了一段美好的经历。在我们的整个谈话过程中，他非常友好、专业、耐心且善解人意。
很棒的服务。
你的支持对我很有帮助
你的支持对我帮助很大，他让我度过了愉快的一天或一周！！！！
始终获得及时而有力的帮助...
始终从 siteground 的支持人员处获得及时且有效的帮助。
Great support
Great support! Quick actions from Syilvia and Vladislav made that possible.
very good and professonal support
very good and professonal support. Many thanks
Wonderful support from Siteground
Wonderful support from Siteground for a very complicated problem. They went out of their way to help.