Terrific experience with Sixt!
We had a terrific experience with Sixt! The vehicle was almost brand new, the pricing was very competitive, and the process and customer support were spot-on!
About SIXT car rental USA
Data updated- Website
- www.sixt.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 205 reviews
- Replies to negative
- 0% (0/23)
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About this business
👉 Visit our Help Center at sixt.com/help-center or get in touch with us. ✅ Welcome to SIXT car rental. We offer premium car rental at affordable rates, worldwide.Drive first class. Pay Economy.Premium vehicles without premium prices. We have over 222,000 rental vehicles in our fleet, which hosts models from some of the best car manufacturers in the world, including German favorites such as BMW, Mercedes, Audi and more.We also offer car subscription service with SIXT plus and chauffeur service / airport transfer with SIXT ride.
Written by the business, not verified by us.Is SIXT car rental USA legit?
SIXT car rental USA (www.sixt.com) has a 4.5 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently point out that the vehicles are impeccably clean, modern, and completely reliable for all kinds of road trips. People consistently note the friendly staff members who make the entire rental and return process remarkably smooth and fast. Some reviewers were not happy with unexpected extra costs, high pressure sales tactics, and confusing insurance policies during their booking. Others experienced frustrating vehicle mechanical problems and found the customer support team unhelpful when trying to swap cars. Several people also mentioned sudden fuel or upgrade fees appearing on their final bills after returning the vehicle safely.
Auto-generated from all reviews of this business. For reference only.What people say
John MahonUnited States · 1 review · Experienced 2026-07-20 ·
Best experience I've had
Price, quality of vehicle, ease of checking in and checking out, all of it was better than any previous rental experience I have had before.
Laura at Orly was a great person to help us
Laura was a great person to help us. She spoke perfect English, she advised us on what model car would best suit our needs, she even helped us with route and travel advice. Very easy to work with!
Best way to experience a new BMW
Our experience was pleasant, seamless and the car was superb. The on-site personnel were super friendly and helpful. Am looking forward to our next trip.
Sixt is the real no. 1!
For many years I have been client of Sixt. It´s always my first option to find out a car since is, for sure, the best car provider. In some places, cars used to have some scratches and sink marks. This is the only problem the company should solve in order to be perfect. Thank you Sixt! There are others companies that are very dishonest regarding to crashes. Not Sixt. This is very relevant when you are a current client for this kind of service.
We had a great experience with SIXT
We had a great experience with SIXT. The staff was friendly and helpful. The car was great. Very easy return.
Will rent car from Sixt again
Maria at the check in counter gave us very good advice since that was the first time we rent a car in LAX. The car was clean and run effectively. The return process was very easy.
Top notch rentals
I have rented from Sixt for several years, the vehicles are always low mileage, well maintained, heavily optioned. pickup and return is fast and the staff are always friendly and helpful.
Staff very friendly
Staff very friendly, quick and very helpful.
Deceptive Upgrades
The upgrade process felt deceptive. The representative made it sound as though the upgrade was being provided at no additional cost, then explained there would be a $200 hold on my account that would later be refunded. When I signed the agreement, it appeared as though the $200 hold was simply part of the paperwork rather than a separate charge. Afterward, I contacted customer service to express my concerns. Their response was that I had knowingly signed the agreement. From my perspective, that was not the case. The way the charges were presented made it seem as though I was only agreeing to the amount displayed on the screen, not an additional $200 hold. If you rent from this company, be aware that the total you see on the screen may not be the full amount authorized. Be sure to ask specifically whether there is an additional $200 hold on top of the quoted amount before signing. I believe these sales tactics take advantage of travelers who are exhausted and simply trying to get on with their trip. I left feeling that the process was confusing and misleading. I also believe the upgrade process should be redesigned to be much more transparent. Instead of presenting the upgrade in a confusing way, the screen should clearly display two options: ☐ Yes, I want to upgrade – with the exact additional amount and any refundable hold clearly listed next to it. ☐ No, I want to keep the vehicle I originally reserved – with no changes to the original reservation. That would eliminate any confusion and ensure customers fully understand what they are agreeing to before signing. A simple, transparent process like this would create a much better customer experience and help prevent situations like mine.
Perfect Experience
I rented a car from this company in Dubai airport for 5 days, and I have to say—it was an absolutely fantastic experience. The car was spotless and well-maintained, and the check-in process took just minutes. Everything about their process is smooth and straightforward, with complete clarity at every step. Even the drop-off was incredibly fast and hassle-free, which is completely opposite to what I've experienced with other rental companies in the same location. Highly professional and efficient—I would definitely recommend them to anyone looking for a stress-free car rental.
Thank you
Thank you, the staff was great and very helpful, booking progress was very easy, l liked the car Volvo also the return car was great , I rented the car from 30 June to 26 July. Thank you again
We had a vExcellent service and a nearly new Chevrolet Suburbanery good experience with SIXT…
We had a very good experience with SIXT at JFK Airport. Our originally booked Chevrolet Suburban was not immediately available, which caused some initial inconvenience. However, the agent was helpful and made a genuine effort to show us several alternative vehicles. Because we were travelling as a large family with a significant amount of luggage, the alternatives did not fully meet our needs. The agent understood our requirements and eventually arranged a nearly new Chevrolet Suburban with almost zero mileage. The vehicle was clean, spacious, comfortable, and performed very well throughout our trip. We especially appreciated the agent’s efforts to find a suitable solution. Overall, we were very satisfied and would consider renting from SIXT again.
i got my Mercedes vito van at salzburg…
i got my Mercedes vito van at salzburg Airport nice and clean Getting the key did not take even 2 min and return also was fast and easy. i always book with Sixt and never had an issue. Keep up the Great job and wish you always the best
Ed DickeyUnited States · 1 review · Experienced 2026-06-28 ·
Very positive experience in Seattle
Very positive experience in Seattle. Rented from June 28 to Aug 5 then extended to Aug 11 at same rate. Easy check in at SeaTac with pleasant clerk. Good communication throughout.
Customer service is outstanding
Customer service is outstanding! The car was very clean and in great condition. The price is unmatched.
A GUnited States · 1 review · Experienced 2026-07-20 ·
Renting experience in Dubai was really…
Renting experience in Dubai was really terrible. Booked an e-class, got a completely stripped down version with cloth manual seats and hubcaps. No mention of that anywhere while booking. Ton of hidden fees. They charged me parking fee when I returned the car to their own parking lot. Now they sent me an email saying they will be hiking my deposit another month. Customer service impossible to get a hold of. Absolutely terrible!
Working with Sixt is a true pleasure
Working with Sixt was a pleasure, as is often the case when I rent a vehicle for business. In addition to being courteously and elegantly welcoming, I was offered an attractive selection of vehicles, including premium options if I had wished. The vehicle delivery was also a highlight, as they brought your vehicle to you without you having to search for it in the vast parking lot they have been allocated.
Guy AvivUnited States · 1 review · Experienced 2026-07-28 ·
Because of a flat tire
Because of a flat tire, I got running over a pothole. I had to wait over 2 hours for a tow truck to come pick up your car, then I was told I could go to the branch to pick up a new car, I paid $80 Uber fee to go to the J. F. K airport at six a m.I got there.The second day opened, then they told me.I can only get a car after nine a m.When the other car is registered in their system.So I had to pay another ninety dollar uber.Ride to go home, then I got stuck without a car.The whole day which ruined my whole business day.I only got a car at 2 o'clock in the afternoon.And then you guys charged me over a thousand dollars for 5 days of rental, plus fees which is absurd.This is the last time I will ever use your company.You have lost a customer that spends an obscene amount of money internationally with your company!! SHAME ON YOU FOR TREATING YOUR TOP TEIR CUSTOMERS LIKE THIS!!!!!
Dave NormanUnited States · 2 reviews · Experienced 2026-07-07 ·
This is a review for SIXT car rental in Munich…
This is a review for SIXT car rental in Munich, although I have also rented from Sixt in Phoenix and other locations. I have found Sixt's customer service and selection of models to far exceed other rental car companies (have rented from Hertz, Enterprise and many others). If they have Sixt at the airport I am flying to, I always chose Sixt over the others.
Hertz
Budget Car Rental
Enterprise
Avis Car Rental
Alamo
Thrifty
Europcar
Dollar Rent A Car