SkyLux Travel (www.skyluxtravel.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What a pleasure to hear about your positive experience with Randy! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
Luxury travel is all about impeccable service, and we’re so happy to hear that Heiner provided you with a first-class experience. Thank you for choosing Skylux Travel, we can’t wait to assist you again!
At Skylux Travel, we believe that every journey should begin with excellence, and we are delighted to hear about your positive experience. Your satisfaction is our priority, and we look forward to making your next booking just as smooth and luxurious!
巴勃罗为我们提供的服务非常出色。
Thank you for your kind words about Pablo! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
我非常欣赏现场人员的个性化服务。自动化系统过于僵化和繁琐，无法很好地处理细微差别，让我们等待响应的时间太长。芭芭拉在帮助我实现我的旅行计划方面反应敏捷、彻底且富有创意。 随着时间的推移，她了解了我的喜好。与某人实时打交道并知道一切都已就绪，没有任何悬而未决或不确定的事情，这是非常令人放心的。即使在我旅行期间，芭芭拉也会跟进并询问我。
Personalized service is at the heart of what we do, and we’re delighted that Barbara made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!
A seamless booking process and luxurious travel experience are what we aim for, and we are thrilled to know we delivered just that. Thank you for sharing your experience, we look forward to making your next trip just as effortless!
Have been working with Beckham for the past few years and has provided excellent services.
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Beckham will be thrilled to know they made your trip planning effortless and enjoyable!
Chad was excellent and professional and knowledgeable. Very nice experience working with him and getting my flights lined up and purchasing.
Your words mean so much to us! Chad takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Wilfred found multiple options for us and was patient and courteous. Wonderful experience
We are grateful for your kind words about Wilfred! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
We truly appreciate your support! Your high rating reaffirms our commitment to premium service, and we look forward to assisting you again.
Albert was very cordial and helpful- charles
Thank you for your wonderful feedback! Albert takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
Gabriel Y is wonderful to work with. He is always very patient and knowledgable
What a pleasure to hear about your positive experience with Gabriel Y! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
So don’t buy ticket there.I needed to change the flight , do to health situation, and when I bought it , it was not a problem. And of course the guy did not tell Me: if you don’t buy the travel insurance , you can only change flights for a penalty of thousands - per person. So ask please.so far I lost thousands …. So not trust this one!! I will correct this comment , if anything changes , and I get my money back . So far : not
Dear Astrid, We appreciate you taking the time to share your feedback. We're sorry to hear about your experience and would like to better understand the situation so we can investigate it thoroughly. A request for more details has been sent to you through this platform, and we would be grateful if you could take a moment to provide the information. Your feedback is valuable and will help ensure the appropriate team addresses your concerns. Best regards,
Lane, was very helpful & knowledgeable with planning for a complex trip!
Luxury travel is all about impeccable service, and we’re so happy to hear that Lane provided you with a first-class experience. Thank you for choosing Skylux Travel, we can’t wait to assist you again!
Arianna one of Skylux agent is very helpful. She gave us a good price for our trip to Philippines again. She was the one who also helped us last March for our trip to Philippines. She made our transaction with her clear and helped us all the way with all our needs. We're. thankful that we got to know her. So from now on we will be Skylux Travel client. Thanks Arianna.
Thank you for your kind words about Arianna! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
在最初的问题没有得到及时答复之后，事情进展顺利。 /感谢贝拉研究了我需要考虑的各种意见，并试图将我的票与我的妻子联系起来。 遗憾的是无法安排合理的价格，所以我妻子的机票不是通过 Sky lux Travel 购买的。
Thank you for taking the time to share your experience and for your 5-star review! We truly appreciate your patience and understanding regarding the initial communication delays. We’re delighted to hear that Bella was able to assist you by exploring different options and working to find a solution that aligned with your travel plans, including trying to coordinate your ticket with your wife’s itinerary. While we’re sorry we couldn’t make both bookings work together at a reasonable price, we truly appreciate the opportunity to assist you. We’ll be sure to share your kind words with Bella. Thank you for choosing SkyLux Travel, and we look forward to helping you with your future journeys!
Nikita K has always helped our travel needs efficiently and promptly with his expertise and guidance,
We are grateful for your kind words about Nikita! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
Nikita K has always been very professional to our travel needs. His guidance is very patient and thorough and we certainly recommend his services to our friends and family for their business class travel needs. This is our fourth occasion to deal with Skylux Travel.
Luxury travel is all about impeccable service, and we’re so happy to hear that Nikita K provided you with a first-class experience. Thank you for choosing Skylux Travel, we can’t wait to assist you again!
Your glowing review reaffirms our commitment to exceptional service. We are honored to be your choice for premium travel, and we can’t wait to assist you again on your next seamless and luxurious journey!
Three days ago, I wrote an unfavorable review about SkyLux Travel (regarding waiting 87 days and failing to get reimbursed for a flight from Beirut to Los Angeles that my wife and I were unable to take because the U.S. Government warned Americans not to travel to Beirut after we had already purchased our tickets). I was excited when they responded promptly with a wish to investigate my complaint and resolve the issue. I received a code number and a message to contact them via email. I followed their suggestions, but unfortunately SkyLux has not communicated with me again. The response on Trustpilot looks great to the reader who assumes SkyLux is going to make things right (as my wife and I also thought), but the lack of response from SkyLux is rubbing salt in our wounds. I can't adequately express how disappointed I am with SkyLux, and I hope by writing about our experience, I can help at least one other person who might be tempted to use SkyLux's services. I do not recommend SkyLux, and if you do use their services anyway, do not buy travel insurance as my wife and I did. They are experts at pointing out how whatever you buy does not qualify for coverage.
Dear Customer, Thank you for sharing your concerns. We sincerely apologize for the frustration and disappointment you have experienced while waiting for an update regarding your case. Please be assured that your feedback has been forwarded to our Special Services team for review. Your case is actively being worked on, and the assigned representative will reach out as soon as the evaluation is completed and further information is available. We truly appreciate your patience and the opportunity to address your concerns and work toward a resolution.
201 reviews matching