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Travel & Vacation

Skytrend

101 reviews

4.5101 reviews
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About Skytrend

Data updated
Website
www.skytrend.us
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
0% (0/11)
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Is Skytrend legit?

Skytrend (www.skytrend.us) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated staff members for their exceptional helpfulness, friendliness, and high level of professionalism throughout the entire booking process. Many people deeply appreciate the patient support and clear, reassuring guidance provided when arranging their travel plans and managing complex itinerary details. Some reviewers were not happy with unexpected extra costs, inflated prices, and sudden price increases encountered shortly after completing their initial ticket reservations. Additionally, a few consumers mentioned frustrating difficulties and high financial penalties associated with attempting to process a flight cancellation or refund.

Auto-generated from all reviews of this business. For reference only.

What people say

Robert was a good representative and he…

Robert was a good representative and he worked really hard to get me a ticket to somewhat fit my needs after I purchased a ticket online their site without getting a choice to choose blue basic, Blue or blue extra. Basically it was after the purchase this made known that I cannot take any form of luggage. Therefore, credit to Robert for helping but I would never use them again.

Thankful for kim and Robert

Met amazing people that had helped figure out a way to find a cheap flight an to resolve the mistake i made for myself in am especially thank ful for kim for she is the person that brought me reassurance and being perfectly understandable especially with her amazing personality and problem solving skills and thankful for robert for helping me confirm

Preston and Wayne were great

Preston and Wayne were great. Polite, patient and very knowledgeable. Preston was amazing. Indeed, he was the best customer service rep I have ever dealt with are there have been many. At 68 with limited knowledge of computers and online booking and paying, he spent 45 minutes walking me carefully and patiently through all the steps !!!!!! He saved me from making a error in my original booking which would have led to a disaster for our upcoming trip. Finally, he saved us $400 in the process. Please make sure they get this message and give them a big bonus and promotion. I rarely fill out such customer service rating and I only take the time to write such a detailed message in exceptional circumstances. Rich Taylor.

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