My experience with Elsie was excellent
My experience with Elsie was excellent, I wish there were many, more like Elsie. Wish her the best of luck in the future. Best experience ever!
Skytrend (www.skytrend.us) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated staff members for their exceptional helpfulness, friendliness, and high level of professionalism throughout the entire booking process. Many people deeply appreciate the patient support and clear, reassuring guidance provided when arranging their travel plans and managing complex itinerary details. Some reviewers were not happy with unexpected extra costs, inflated prices, and sudden price increases encountered shortly after completing their initial ticket reservations. Additionally, a few consumers mentioned frustrating difficulties and high financial penalties associated with attempting to process a flight cancellation or refund.
Auto-generated from all reviews of this business. For reference only.My experience with Elsie was excellent, I wish there were many, more like Elsie. Wish her the best of luck in the future. Best experience ever!
The customer service was great and helpful. Felix was very efficient and prompted. All of the representatives have been very friendly & helpful. My experience was great with purchasing the flights. Thank you again.
Changed my flight for one with a shorter flight time and more baggage, they told me to do so I would need to book a whole new flight and they would refund me for the first. Never got the refund in spite of many many calls. Every call was told I would get the refund in the next two days and it never arrived. Am now trying to get the refund through the credit card. Avoid this company at all cost!
Raven was really helpful throughout the call really appreciate her help
I thank you Adam for your service and help with this reservation
Thank you James so.much for helping with the boarding passes, great job!
My name is Petia Stefanova. I needed to change the date of my return flight and everything was made easy by the professionalism and courtesy of Aaron Clark and Eddie Clark.Both of them were polite, kind and very helpful. They made me feel that they really care and are personally interested in providing me with the best options. The company is lucky to have such otstanding emploees.
Valerio will send boarding pass amazing service
Emily helped me a lot to get this ticket. Thanks Emily so much!
very helpful, with boarding pass. Valerio and Drake
Emely and Lee Wilson, gave us an amazing service. We were very happy that they met all our expectations.
Shelby and Emily are very nice and polite in our conversation. They sounded like they really wanted to help me find a good deal for my flights--which I did. I am very satisfied with their service. The experience is very good.
Due to circumstances beyond my control it was necessary for me to cancel a reservation immediately after it was confirmed. I was stressed and upset and had difficulty communicating. An agent named Charlotte was most helpful. She was patient, considerate, respectful and capable. She helped me through the process very efficiently. I was most impressed
i’ve been nervous about my flight tomorrow because I wanna make sure everything is done right and included and Charlotte help me out with everything she checked to make sure my TSA pre-check was there. She made sure that my passport number was included and she made me feel a lot better thank you Charlotte
"I had a fantastic experience booking my flights today, thanks entirely to the exceptional help provided by Emily and Brooklyn. Their expertise was evident as they navigated complex flight options and found the perfect itinerary for me. More than that, their courtesy made the entire process stress-free and pleasant. They were patient, clearly explained every step, and truly went above and beyond to ensure I was happy with the booking. They are a credit to your team!"
Emily helped me with my boarding passes on Dec 5 2025. Very helpful
This place is recommend to get good deals , Ivy Taylor helped me to get my boarding passes in short spam of Time Thank you
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