The delivery people were nice and…
The delivery people were nice and efficient.
Reply from Snap Finance2026-07-21
We're so happy to hear that our delivery team was both nice and efficient for you. We truly appreciate your positive feedback!
About Snap Finance
Data updated- Website
- www.snapfinance.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 92% (11/12)
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About this business
Snap Finance harnesses the power of data to empower consumers of all credit types to get what they need. Launched in 2012, Snap’s technology utilizes more than a decade of data, machine learning, and nontraditional risk variables to create a proprietary platform that looks at each customer through a more holistic lens. Snap’s lease-to-own and credit solutions are changing the face and pace of consumer retail finance. For more information, visit snapfinance.com.
Written by the business, not verified by us.Is Snap Finance legit?
Snap Finance (www.snapfinance.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 92% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the application process is fast, simple, and very easy to navigate when needing urgent financial assistance for vehicle or household repairs. Consumers genuinely appreciate the professional staff and the convenient hundred-day interest-free option, which consistently helps people handle unexpected costs without added financial stress. The overall service provided is widely praised for making emergency purchases remarkably smooth and manageable. Though some customers experienced issues, a small group of reviewers noted occasional difficulties with digital cards failing at checkout or rigid payment due dates.
Auto-generated from all reviews of this business. For reference only.What people say
Good experience.
I got what I wanted.
Reply from Snap Finance2026-07-21
We are so glad to hear that we could provide you with exactly what you were looking for. We truly appreciate your positive feedback!
3rd time I have used this method
3rd time I have used this method. It really helps out when your in a pinch or just don’t want to tie up your cash on hand .
Reply from Snap Finance2026-07-21
We're glad our method has been helpful for you, especially when you need flexibility with your finances. We appreciate your continued trust in us.
Helpful good customer service I…
Helpful good customer service I appreciate that 👍
Reply from Snap Finance2026-07-21
We're so glad to hear you found our customer service helpful! Your appreciation means a lot to us, and we're always striving to provide the best possible experience.
Snap website is BROKEN
Your website is broken. It took 3 days before I could review and sign my application. I should not have to troubleshoot your website with your agent. That is not my responsibility. Even the shop where I had the work done on my car could not get your website to work.
Reply from Snap Finance2026-07-21
We're sorry to hear about your experience and apologize for any inconvenience that may have contributed to your concerns. We understand how frustrating this situation can be. At your convenience, as you are in need of assistance, please reach out to our Team at (877)557-3769 Our Team is available M-F 9am to 9pm (EST) Thank you!
I love you guys!!
I love you guys!!! Always great customer service and always there when I need you the most
Reply from Snap Finance2026-07-21
We are so delighted to hear that you consistently receive great customer service and that we are there for you when you need us most. Your kind words truly mean a lot to our team!
It was a bit difficult to use the app…
It was a bit difficult to use the app at first. The app is buggy
Reply from Snap Finance2026-07-20
We appreciate your feedback regarding the app's initial difficulty and reported bugs. We are actively working on improvements.
I’m greatful for the loan
I’m greatful for the loan. It’s such a blessing to my family. Thank you. I can’t get on the app. It’s not very user friendly. Please revamp it. Thank you.
Reply from Snap Finance2026-07-20
We are so glad the loan has been a blessing to your family. We appreciate your feedback regarding the app's user-friendliness and will certainly consider your suggestion for improvements.
Snap was there when I needed help!
I applied with SNAP on 11/24/25 and got approved for an amount. It was kept opened, until I really needed to use it! On 7/09/26, I checked availability on funds that I was approved for me in Nov. It was!! I bought new tires with it!!!!!😊
Reply from Snap Finance2026-07-20
We are so happy to hear that our service was there for you right when you needed it the most! It's wonderful to know that we could help you get those new tires. We appreciate you sharing your positive experience with us.
Good very quality
Good quality on the furniture. The people are very nice and professional.
Reply from Snap Finance2026-07-20
We're so happy to hear you're pleased with the quality of our furniture and the professionalism of our team. Thank you for your kind words!
Super easy to use at retailer
Super easy to use at retailer. No issues at all.
Reply from Snap Finance2026-07-20
We're so glad to hear that your experience at the retailer was smooth and hassle-free! We appreciate you choosing us and are happy to provide an easy experience.
Snap approval
Kind and courteous people and always ready to help.
Reply from Snap Finance2026-07-20
Thank you for your wonderful feedback! We are so glad to hear that our team was kind, courteous, and always ready to help. Providing support and assistance when it's needed most is something we truly value.
Humane Customer Service
Setting up the plan was as easy as it could get. The flexibility and means of understanding customers circumstances are also a great asset of their CS team. A shout out to Shah for making a very hard situation into an easy and pleasant conversation and solution.
Reply from Snap Finance2026-07-20
We are so glad to hear that setting up your plan was easy and that our team's flexibility and understanding were helpful. We appreciate you acknowledging our team for turning a difficult situation into a pleasant experience.
I have been working with SNAP finance…
I have been working with SNAP finance for several years now, in particular with Marlies Armstrong. It has been pleasure from start to finish, nothing is too much trouble. I look forward to continue working with SNAP and Marlies for years to come.
Reply from Snap Finance2026-07-20
We're so glad to hear about your positive experience and appreciate you sharing your kind words. We value your continued partnership and look forward to many more years of working together. Thank you for your wonderful feedback!
Convenient and easy to apply
Everything
Reply from Snap Finance2026-07-20
Thank you for the 5-star review! 🌟 We’re so glad to hear you had a great experience with Snap Finance! Your feedback means a lot to us, and we truly appreciate your support. Thank you for choosing Snap Finance! 💙
Easy application and approval
Easy application and approval. Glad they were here when we needed it.
Reply from Snap Finance2026-07-20
We're so happy to hear that the application and approval process was easy for you! It's wonderful to know we could be there when you needed us. Thank you for your kind words.
If it wasn't for Snap Fiance I would be…
If it wasn't for Snap Fiance I would be in a bind. Because I haven't missed a payment . I was able to get a loan that helped me get my car repaired. I'm very pleased with the service I have received from Snap fiance. I would recommend them to a relative or a friend. 10 in my book.
Reply from Snap Finance2026-07-20
We are so pleased to hear that we could assist you in getting your car repaired and that our service met your expectations. Your recommendation means a lot to us!
Easy to deal with
Reply from Snap Finance2026-07-20
We are so glad to hear that you had an easy experience with us. We truly appreciate you taking the time to share your positive feedback!
Wonderful
Wonderful used serval times
Reply from Snap Finance2026-07-20
We are so happy to hear that you've had such a wonderful experience with us on multiple occasions. Thank you for your continued support!
Lloyds auto Repair introducec snap to…
Lloyds auto Repair introducec snap to me. This was very helpful to getting my repairs done
Reply from Snap Finance2026-07-20
We're so glad we could assist with your repairs and that Snap proved helpful. We appreciate your positive feedback!
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