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Vehicles & Transportation

Southern Trailer Depot, LLC

62 reviews

4.762 reviews
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About Southern Trailer Depot, LLC

Data updated
Website
www.southerntrailerdepot.com
Category
Vehicles & Transportation
Location
United States · Douglas
Status
Unclaimed
Replies to negative
100% (2/2)
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Is Southern Trailer Depot, LLC legit?

Southern Trailer Depot, LLC (www.southerntrailerdepot.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

E
Elizabethtown Emmaus Community · 1 review · Verified ·

All around great company!

All around great company!! They will do what ever it takes to insure you're satisfied. Garrett was amazing during the sales process. Matt with the transportation company bent over backwards to make the delivery smooth. The trailer is quality built with amazing upgrades at no added cost. We will highly reccomend this company to anybody in the market for a quality built trailer at an unbeatable price.

Reply from Southern Trailer Depot, LLC2020-02-27

Thank you so much for your time to share your experience. We really appreciate your business and the opportunity to serve you. Garrett & Matt are great and we are so thankful to have them on our team. I will let him and the other team members know that you were pleased. We hope your trailer exceeds your expectations for many years to come. If you happen to know anyone in the market please point them in our direction. It will be an easy $100 back to you for every buying customer you send our way. Let us know if you ever need anything in the future. Thanks again for everything. God Bless, Jeremy Williams - Pres Southern Trailer Depot, LLC

W
William · 1 review · Verified ·

Had to work on the trailer already…overall good trailer

Had to work on the trailer already ladder had screws missing door latch screw was stripped when they pulled it around it had a flat tire lug nuts where loose glad I brought a lug wrench overall a good trailer.update to my trailer troubles after contacting rocksolid cargo they gave me the materials to fix problems and i really think that they care about there customers and thats hard to find in todays business wourld . thanks jerry. you too mr williams.

Reply from Southern Trailer Depot, LLC2019-08-26

Hey William, I sincerely apologize for any trouble you experienced with your unit. As much as we try to make everything perfect all the time, unfortunately it doesn't always work out like that. The problems you had should not be overlooked, but can all be easily taken care of. Screws are around the facility, but we check every tire on every unit before it leaves to try to avoid any future problems. I am sure the tire was changed before you left with the trailer. It is always recommended to check lugs before leaving the facility, then 50 miles, 100 miles, 250 miles & 500 miles to assure proper seating on new lugs and wheels. We will be happy to install a screw in the ladder if it is missing and replace a stripped screw in the door latch if needed. We truly hate that these things happened, but hope that our service and the overall product qualifies for more than 1 star. Please accept our apologies and our offer to help with anything you need. I also ask that you please reconsider your rating of us. Thank you so much for your business and helping us to be better. Jeremy Williams - PRES Southern Trailer Depot, LLC