Southern Trailer Depot, LLC

Southern Trailer Depot is Terrific!

Southern Trailer Depot is terrific to work with. Ordered the custom trailer I needed and it is everything I had hoped for. Excellent customer service and communication. I highly recommend Southern Trailer Depot!

Clay was an absolute pleasure to work…

Clay was an absolute pleasure to work with. I’m sure gonna send more business your way. The trailer was delivered with not a bug on it! The trailer is very well constructed. I’m almost wishing I’d had windows installed! Very very nice

Southern Trailer Depot Saved The Day

The ladies there in the office and the girl that delivered did an excellent job in smoothing over an discrepancy i had with my sales guy. He changed the agreed on price once I arrived and called me a liar on the phone when I called him. Told me jut to leave it where it sat. Well, i had driven 6.5 hours and had to make a pickup so after talking with the lady at the counter she got the price back to what I had originally agreed to with Garrett. Bad experience smoothed over by Southern Trailer Depot Office lady, sorry I forget your name but thank you for a pleasant outcome! The delivery lady was excellent also. Thank her too!!

Loving my Rock Solid Cargo / Haul Star custom trailer!

I don't make it a habit of leaving reviews online for equipment purchases but I feel that Southern Trailer Depot and Rock Solid Cargo deserve some kudo's for a seamless purchase , build, delivery and warranty period for my 2020 7 x16 Rock Solid Haul Star cargo trailer as its now 1 yr. old and it has been flawless in its performance. I researched enclosed trailers online for a month or two and went and looked at two or three manufacturers in Miami where I'm located and was not impressed with the fit and finish for the $$$ asked. I decided on Rock Solid for their Haul Star customized series and ordered from Garrett McBride over the phone. Garrett provided me with numerous quotes for different configurations / options and even drove the the built but waiting for delivery -pick up trailer storage holding lot to personally take photos of a similarly equipped trailer. Customer service gets 5 stars from start to finish this outfit! From ordering to trailer pick up to completing the paperwork in the office and inspections for the delivered trailer when I took delivery in Douglas GA. and departed for Miami after shaking Garretts hand. I've now put over four thousand trouble free miles from Miami to Maine and back and couldn't be happier with Rock Solid and Southern Trailer Depot.

Thank you Southern Trailer Depot & Rock Solid

I researched many Manufacturers and Dealers for my 7X14 TA, decided on Rock Solid for the best value for my $$. Being from Ohio, I was somewhat apprehensive on spending the money I did for a sight unseen purchase and making the 1600 mile round trip. I then made a spread sheet for each dealer with the same base trailer and options I wanted. Southern Trailer Depot was the least expensive. I then called for a quoted and spoke with Ennis Hester. I have to say, this man took the time to deliver exactly what I wanted. I had many custom options and Ennis helped explained all the pros and cons. I understood production times were extended because of Covid, but my trailer was ready in 8 weeks from time of order. I was even able to pick it up a day early than delivery date thanks to Jennifer at Rock Solid. I inspected the trail at Rock Solid, no major issues and started my 800 mile trip home. When I returned home I further inspected the entire trailer. Quality & Detail was very good. As anal as I am, I did notice a few issues that I corrected or I can live with, nothing major. Now to make it mine with further interior customizations. Also, I received another $100 for mentioning the Black Friday incentive from their Facebook site. Being in Sales all my life I know what it takes to keep my customers satisfied, Southern Trailer Depot and Ennis Hester were a blessing to do business with. Thanks again!!

We picked up our 7x14 TA and then drove…

We picked up our 7x14 TA and then drove 500 miles home. The trailer is beautiful and handled perfect on the road. The people we dealt with were amazing! Thank you Jerry, Steve, Jennifer, Ashley and Juan.

Excellent transaction start to finish

I would like to thank Southern Trailer Depot for the excellent customer service and help in the construction of my 2021 Rock Solid trailer. This was a total custom order and everything from start to finish was an awesome experience. I had a few minor issues upon picking up the trailer and all of the staff at Rock Solid quickly made the minor changes for me. From my Salesman Garrett McBride to all of the staff at Rock Sold, I couldn't thank them more enough. Next Trailer will again be from Southern Trailer Depot and the staff at Rock Solid. Big Thumbs Up !!!!!!!!!!! John Symsek

Great!!!!! Company

This Company Will Do And Go The Extra Mile To Make Sure You Have All Of Your Needs And Wants Taken Care Of Sales Manager Jerry Merritt Made The Process Easy And Smooth

Had a great experience

This Company Was Great At Helping With Our Food Truck Trailer Jerry Merritt Made The Buying And Building Of Our Beautiful Trailer Very Quick And Easy I Would Recommend This Company To Anyone

Thanks to the staff at Southern Trailer…

Thanks to the staff at Southern Trailer Depot. Very knowable about all aspects of my purchase. Even helped with financing. Garrett was great and Jennifer at rock solid was spot on at pick up. Will be back for my trailer needs in the future. Thanks again Southern Trailer Depot.

Garrett McBride was great!

Garrett McBride was very studious and helpful with his knowledge about build a trailer.From the axles to all the Dimensions of the trailer. No bad experience with my business at the southern trailer depot! I Will recommend Garrett and all the southern trailer depot salesman any day!

Excellent transaction start to finish

Excellent transaction start to finish. Garrett was a huge pleasure to encounter. Open communication and helped every step of the way.

There’s was great customer service with…

There’s was great customer service with Garrett Mcbride no complaints and our trailer was just how we wanted very satisfied

Great

I’ve had the trailer for two weeks. I pulled it to North Georgia mountains with no problems. The communication with the sales person was good.It was delivered when you said it would. The wait time was only about two weeks. Great trailer looks good and pulls good.

This trailer I order was exactly what I…

This trailer I order was exactly what I wanted the experience was great. I had a small light problem on the trailer at the factory but it was fix on the spot. The sales person ENNIS HESTER is one of the best person I ever dealt with great guy I already recommended this company to my family and friends. So stop 🛑 reading and order yours 😀.

I would like to think trailer depot…

I would like to think trailer depot four excellent service and construction of my 2020 rocksolid trailer,I had a few issues upon picking up the trailer no major issue at all and one issue was my fault and they was glad to help me get it straight and my sales man I can’t say enough about Garrett McBride help me through the whole process things I need it on the trailer and things that did not my overall experience with trailer depot five stars

Jerry Merritt done a good job making…

Jerry Merritt done a good job making things right

sales were easy and knowledgeable

sales were easy and knowledgeable, paper work was the fastest I've seen, everyone was friendly and professional

Great Service

When a box stock trailer just won't do

When a box stock trailer just won't do, these are your people! The a la carte menu is the ticket to let your imagination run wild. If you can imagine it, they will build it. We designed a trailer that finally met our needs and they got it correct. We still have the two stock trailers that we purchased here earlier in the year but the new one is our bread and butter.