SpareFoot (www.sparefoot.com) has a 4.0 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home Services and its reputation is good. 74% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
Theresa Smith · 1 review · Experienced 2026-06-04 ·
★★★★★
DO NOT RESERVE THROUGH SPAREFOOT IF ANY…
DO NOT RESERVE THROUGH SPAREFOOT IF ANY MISTAKE IS MADE THEY WILL NOT REFUND YOUR MONEY OR DO ANYTHING TO ACCOMMODATE YOU WHAT SO EVER THEY WONT EVEN IF IT IS THEM THAT MADE THE MISTAKE
I needed a storage in Lufkin tx payed online through sparefoot and they reserved and processed my payment for a storage that is 9 hours away from where I searched and the location I picked, when I contacted the storage to inform them that this was a mistake they informed me I had to reach out to sparefoot so I do and sparefoot gave me the runaround on my money being refunded amd whete it will be refunded from for 3 days and during this time I had to expend my U-Haul rental costing me over $900 for the U-Haul so not only was I $requesting a refund for $120 for the unit they processed 9hrs away but I also had to come out of pocket $900 for the U-Haul and here if is 30 days later and I still have not received my refund I highly recommend that you do not book through sparefoot if a mistake happens you will not get your money back
Giving me my refund on the storage you guys processed 9 hours away for $120 is how you can make it right
Reply from SpareFoot2026-07-19
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and to see how we can make things right!