For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Home Services

SpareFoot

203 reviews

4.0203 reviews
Write a review

About SpareFoot

Data updated
Website
www.sparefoot.com
Category
Home Services
Location
United States · Austin
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
100% (42/42)
Do you own SpareFoot? Claim this profile for free and start replying to reviews.

Is SpareFoot legit?

SpareFoot (www.sparefoot.com) has a 4.0 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home Services and its reputation is good. 74% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

意外打电话预订并取消

Reply from SpareFoot2026-07-24

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

世界上最糟糕的客户服务......

世界上最糟糕的客户服务会告诉你任何让你付款的事情。当出现问题时,他们说我帮不了你

Reply from SpareFoot2026-07-24

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

格洛丽亚太棒了

格洛丽亚(Gloria)很棒,而且很容易共事,她的同事(吉娜?)也是如此。我给他们 5 ⭐️ 分,感谢他们的专业精神和帮助。不幸的是,电脑系统很混乱,花了很长时间才处理预订。此外,客户在同时租赁多个单位时不必支付单独的管理费。

t
trent stinson · 1 review · Verified · Experienced 2026-07-18 ·

Professional in every way

Professional in every way. Friendly service

T
Theresa Smith · 1 review · Experienced 2026-06-04 ·

DO NOT RESERVE THROUGH SPAREFOOT IF ANY…

DO NOT RESERVE THROUGH SPAREFOOT IF ANY MISTAKE IS MADE THEY WILL NOT REFUND YOUR MONEY OR DO ANYTHING TO ACCOMMODATE YOU WHAT SO EVER THEY WONT EVEN IF IT IS THEM THAT MADE THE MISTAKE I needed a storage in Lufkin tx payed online through sparefoot and they reserved and processed my payment for a storage that is 9 hours away from where I searched and the location I picked, when I contacted the storage to inform them that this was a mistake they informed me I had to reach out to sparefoot so I do and sparefoot gave me the runaround on my money being refunded amd whete it will be refunded from for 3 days and during this time I had to expend my U-Haul rental costing me over $900 for the U-Haul so not only was I $requesting a refund for $120 for the unit they processed 9hrs away but I also had to come out of pocket $900 for the U-Haul and here if is 30 days later and I still have not received my refund I highly recommend that you do not book through sparefoot if a mistake happens you will not get your money back Giving me my refund on the storage you guys processed 9 hours away for $120 is how you can make it right

Reply from SpareFoot2026-07-19

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

P
P Nguyen · 1 review · Verified · Experienced 2026-07-17 ·

Good service, and advertising

Everything went smoothly, no complained.

可怕

太糟糕了,该单元在 6 月就被取消了,我必须等待访问代码和初始化号码,因为该单元是在下班后在线支付的,而且办公室在周日关闭。

Reply from SpareFoot2026-07-19

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and to see how we can make things right!