Check in easy and fast
Check in easy and fast. Dan was friendly and helpful. Would highly recommend storing here.
About SpareFoot
Data updated- Website
- www.sparefoot.com
- Category
- Home Services
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 100% (42/42)
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Is SpareFoot legit?
SpareFoot (www.sparefoot.com) has a 4.0 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home Services and its reputation is good. 74% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Rodg
What made my experience great was your office personal rectified the terrible experience l had with the the counter person at your facility at Vineyard. He owes me an apology!
Very helpful
Customer
Website gives one price but they charging something different
Reply from SpareFoot2026-06-29
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
Great place I was able to pay and move…
Great place I was able to pay and move in on a Sunday they were the only place I can find that I could get and reserve a storage unit. All others were closed
I still haven't heard from the Manager?
Reply from SpareFoot2026-06-29
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and seeing how we can make things right!
Easy and quick to rent a space.
The process of renting a space was easy and quick. The personal I talked with were courteous and knowledgeable.
I'm struggling.
Great customer service
Great customer service. Very attentive, patience. Made sure I understood the process and guided me through to the end
The agent was exceptional
The agent was exceptional. She listened, found a facility near me for an excellent price. Was well informed, courteous, very helpful and efficient. Her politeness and personality was refreshing. All in all everything went smoothly and was very satisfied with the site and the service provided. Thanks for the help!
The staff was very friendly
The staff was very friendly. They explained everything in detail.
Really innacurate information twice
Really innacurate information twice. Went to the place in person to find out they dont even the auto storage I reserved for
Reply from SpareFoot2026-06-27
Thank you for your feedback. We understand that it was a challenging experience to have. One of our agents will be getting in touch with you to figure out where we went wrong, and how we can improve. We look forward to chatting with you to see how we can make things right.
Great tech team
The tech was great had issues with gate entry but was resolved in minutes but overall great
Easy to book
Friendly service, clear explanations of all policies
It's was great at storage post very big…
It's was great at storage post very big place and clean
Very helpful and professional
Smashing!
Hi! I talked to Marilyn , on the phone, and she was warm, energetic and helpful, found me a place closer than I had anticipated, at a rate and specs twice as good as any my friends had been talking about. Glad I looked for myself. Would and likely will use them whenever I need future services, and highly recommend successful business moves to my friends and followers. Fantastic, happy 4th to you all!
The people I spoke with were nice but…
The people I spoke with were nice but it took a long time
sparefoot is a great site. but hard to reach when there is a matter that needs to be dealt with. i need an email or customer service number to contact sparefooot
need a customer service number and /or support email for consumers to reach out to spareFoot when there is an issue with offers. to also leave in our emails the info. regarding the offer that has been chosen by consumers. please reach out to me by email i would like a copy of the offer i had chose. thank you sincerely tinamarie anderson.
Reply from SpareFoot2026-06-26
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
I was given completely wrong information
Reply from SpareFoot2026-06-26
Thank you for your feedback. We understand that it was a challenging experience to have. One of our agents will be getting in touch with you to figure out where we went wrong, and how we can improve. We look forward to chatting with you to see how we can make things right.