Greatfull it worked great for me.
Greatfull for this website it worked great for me.
About SpareFoot
Data updated- Website
- www.sparefoot.com
- Category
- Home Services
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 100% (42/42)
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Is SpareFoot legit?
SpareFoot (www.sparefoot.com) has a 4.0 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Home Services and its reputation is good. 74% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
I’m not moving in
I’m not moving in, I found a better option.
Reply from SpareFoot2026-07-03
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
Nice site that sorts storage units by…
Nice site that sorts storage units by size, price, and location. Booking process was easy and quick!
The reservation process was easy
The reservation process was easy. The representative who I spoke with on the phone 7/2/26 was very informative and willing to assist me in whatever my goals were in renting a storage unit at the selected facility.
I was looking for local wine storage
I was looking for local wine storage, and SpareFoot helped me find it.
Ad reads different than the guy who…
Ad reads different than the guy who woke me up this morning. Trying to upsell and adding things not mentioned in the ad, insurance.needless to say, I won't be utilizing your storage
Reply from SpareFoot2026-07-02
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and to see how we can make things right!
Very helpful and accommodating
Easy to navigate
Desk clerk was very helpful walked me through all I needed to do. Very simple
Jose was very helpful helping me to…
Jose was very helpful helping me to secure 3 units.
very fast and lots of information given…
very fast and lots of information given to me and no pressure
It said first month free
It said first month free. It is not
Convenient
Great customer service
Could have been.more informative
Could have been.more informative. Otherwise good
SpareFoot connected me with a Storage Facility near my home called StorageMart.
I am concerned that Spare Foot and StorageMart are going to find themselves in legal trouble. SpareFoot connected me with a Storage Facility near my home called StorageMart. Spare Foot gave me the following information: The cost was $29/month for a 5' x 6' x 8' unit. I was offered a 50% discount for the first 3 months. So, $15/month for 3 months, then $29/month. The Facility that Spare Foot arranged for me told me that they would provide an additional 25% discount for the first month and waive the insurance fee if I paid by credit card. After I gave my credit card to the Facility that Spare Foot arranged for me, I was told that the "unit" I rented was actually a "locker" that I would be able to access by climbing stairs! The "locker" size is 5' x 6' x 4'! The actual cost of the storage unit, 5' x 6' x 8', is $79/month, NOT $29/month. The discount for 3 months is 25%, NOT 50%. There is NO insurance waiver, it is an additional mandatory $24.99/month for insurance. StorageMart has my credit card information! I don't know if this is SpareFoot's scam, StorageMart's scam, or a collaborative scam.
Reply from SpareFoot2026-07-01
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
Hello
Hello, my name is Peteryo rents a store here and since he arrived, it was excellent service. They were very cordial, respectful and very attentive. For all these reasons, I recommend that everyone need it, that they do not think about it so that they can live my experience.
The gentleman was very helpful in…
The gentleman was very helpful in helping me pick out a storage space for my car.
The rates& how nice the wonderful lady…
The rates& how nice the wonderful lady was to me on the phone.
They found me a cheap storage unit i…
They found me a cheap storage unit i can afford fast
Talked to Nicki and her husband Joe
Talked to Nicki and her husband Joe. It was so nice to speak with an actual human being and they were both very professional, polite and very helpful.