Spoonflower (www.spoonflower.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 25% give 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.
What people say
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Raul · 1 review · Experienced 2026-01-25 ·
★★★★★
Wallpaper out of square very poor customer service
We ordered wallpaper from Spoonflower that was specified by a designer in Canada. The pattern was a plaid style with vertical and horizontal lines. When we went to install the paper we found the print itself was out of square. The horizontal line was slanted therefor making the room look entirely on a slant. We reached out to Spoonflower and they would not offer us anything hat a store credit for unused material when essentially they sold us defective goods.
If you have any doubts of dealing with this company, take a look at their reviews on Yelp. Out of 143 reviews the majority were one star all talking about poor quality and customer service.
Reply from Spoonflower2026-05-08
Thank you for sharing, Raul. We see that your request and photos of the wallpaper were reviewed by our team with careful consideration. If you feel that our team may have overlooked anything, please feel free to return to the thread. We are happy to discuss anything else from there!
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MSD · 4 reviews · Experienced 2026-05-01 ·
★★★★★
YUCK
YUCK! I'm so, so disapponted--and out of $110.
I placed an order for some cute dog-themed polar fleece. It arrived today and the fabric is so thin, it feels like flannel. I wanted to make some warm blankets for my pups, but not only is the fabric thin, the pattern is muted. It's also printed only on one side. What am I supposed to do with this? Sew the sides together and quilt them somehow?
I am so angry at myself and this company.
Reply from Spoonflower2026-05-04
Hi there! So sorry our Polartec Fleece fabric did not meet your expectations. We share more details about this type of fabric here (including care instructions): https://www.spoonflower.com/en/fabric/types/polartec-fleece While printing on the fleece can flatten it out a little in the process, many customers still find it to be very effective for their projects. If you have any specific concerns, please feel free to reach out to our customer support team if you have not already!
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Tim Triolo · 21 reviews · Experienced 2026-04-07 ·
★★★★★
Spoonflower does not have its act together
UPDATE 5.11.26:I found out after ordering samples that some take 25 days to produce, plus mailing time. The original order was made on April 15th. After a few back-and-forth emails, I was happy with Spoonflower's response to me on April 28th (see below). They offered to extend the sale discount to me after I received the samples. Great, I thought. No big deal. Well here we are two weeks later. I have no samples yet. Today I get a new email. "We are discontinuing the non-pasted wallpaper. Order now because when the stock is gone it will not be replenished.” I can’t. I don’t have samples yet, you yahoos! If they knew they were going to discontinue the items that correspond to the samples I ordered, why not tell me when they communicated with me by both email and phone!
This company sucks. Back to one star where they will stay.
UPDATE 4.29.2026: In short I initially had some hiccups with Spoonflower, but their CS team has been in contact with me and has responded to me in this forum as well. This demonstrates to me that they do care about customer satisfaction. I removed my original review. I was refunded a duplicate shipping charge (orders were now combined) and they offered to honor the promotional 30% off full wallpaper rolls after I am able to evaluate my samples when they arrive--there was a delay in production time of the samples. I'm updating my review to four stars for now, and will update to five stars if the quality of the wallpaper is congruent with the helpful responsiveness of the CS team. I look forward to getting the samples!
Reply from Spoonflower2026-04-29
Hi Tim- I am so sorry to see there were shipping issues with your order. I have requested information because I am unable to find a communication linked to the information shared here. We would love to see how we can make this a better experience for you! Thank you!
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Lori Jones · 11 reviews · Experienced 2026-04-15 ·
★★★★★
I ordered throw pillows for my front…
I ordered throw pillows for my front porch. They were made out of the recycled plastic fabric. They are very high quality pillows, the fabric is just beautiful. Yes they are a little pricey, but you get what you pay for. I am definitely ordering more pillows and a tablecloth. Plus you are supporting a lot of people.
Reply from Spoonflower2026-04-29
Hi Lori! So glad you are happy with your throw pillows. Our Recycled Canvas is great for a porch or deck use and it's a great way to refresh a look. We hope you continue to enjoy!
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Susan Clark · 3 reviews · Experienced 2026-04-21 ·
★★★★★
Excellent experiences over and over again
I have ordered 100s of fabrics from Spoonflower. I have ordered the majority of fabric types - all very nice quailty and they all have held up to lots of wear and tear. The print quality is excellent. Their customer service is impeccable and their turn- around times from order to delivery are lightning fast.
Reply from Spoonflower2026-04-23
Thank you so much, Susan! We would love to see what you are creating with our fabrics. Please feel free to send us photos any time- it inspires us!
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Sniper · 1 review · Experienced 2026-03-19 ·
★★★★★
Good platform for independent designers
I’ve had a good experience with Spoonflower so far. The platform is easy to use, uploading designs is straightforward, and it gives independent designers a great place to showcase their work. I also like the variety of fabric and product options available. The overall experience has been smooth, although some parts of the process could feel a bit clearer for new users. Overall, it is a creative and encouraging platform.
Reply from Spoonflower2026-04-20
Thank you for sharing! Please feel free to reach out to our customer support team with any specific feedback regarding the usability of the site. Would love to learn more!
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Beth Wilson · 1 review · Experienced 2026-04-16 ·
★★★★★
Over priced.
You have reached the tipping point with your pricing. Now I wait for a 25-30% off sale. Paying $159 for a tablecloth is just way too much. They just aren't worth that much money.
Reply from Spoonflower2026-04-17
Thank you for your feedback, Beth. Some of our customers end up sewing their own tablecloths with our print on demand fabric instead. Not just for saving costs, but to further customize the sizing on their end. Might be something to consider down the road!
For the first time, I ordered in Feb 2026 a set of cal king sheets. In the amount of time they said it would take to ship - it did. I ordered:
Wide Cotton Sateen sheets at:
Design ordered: 18622362
They were very roomy on my cal king mattress after washing and they are soft and comfortable. I would absolutely order sheets from this company again.
Reply from Spoonflower2026-04-16
Thank you so much, Sally! So glad you are enjoying your sheets. With so many different designs on our site, bedding is an easy way to add some flair to your bedroom. Enjoy!
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Robin · 4 reviews · Experienced 2026-04-04 ·
★★★★★
Do not recommend Spoonflower fabric
I ordered fabric three times. One of the fabrics did not match the color represented. They did not refund the cost and reprinted it with the same off-color. I couldn’t use it. The second order was for 4 yards of fabric. The bottom of the fabric does not have the print. Instead, there’s a few inches of white with a barcode. You are basically short a few inches of usable fabric due to this. Won’t order from them again and do not recommend the company.
Reply from Spoonflower2026-04-10
Hi Robin! Digitally printing on to fabric can have its quirks- namely the selvedge you are referring to. And while we do our best to match color to screen, there are different variables involved when it comes to color. However, if you ever have any specific questions for us, please reach out to our customer support team. They would be happy to help you from there!
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SM · 5 reviews · Experienced 2026-01-16 ·
★★★★★
I was nervous to purchase from an…
I was nervous to purchase from an online company for a large project. I placed an order for peel and stick wallpaper and it didn’t install like it was supposed to. I reached out to support and they were great so I will highly recommended this company and they have a customer for life.
Reply from Spoonflower2026-04-03
Thank you for sharing and we hope you were able to find another wallpaper that works for your project instead!
I got some of the pre pasted wallpaper and while I love the pattern I'm not a fan of the wallpaper itself. You have to overlap the pieces on the edges by at least a 1/2", I think it was a bit more than that to get the pattern to line up. I chose a pretty busy pattern so there was a lot of pushing and pulling to get it right. I still had spots on one panel where some lined up and others were just close, Nothing I could do about it. I had intended to go back and double cut the seams to get rid of the overlap but decided not to because I didn't think I would end up with good results with this paper. I give 5 stars to the artist who gave me the custom color I asked for. I would NOT recommend using this wallpaper and won't order from Spoonflower again due to issue with matching the pattern and the overlap needed on the seams.
Reply from Spoonflower2026-04-03
Hi Amelia, thank you for sharing your experience. The overlap is intended to help make matching a little easier for the DIY installer, but it sounds like it was a bit of a challenge due to the design, etc. Overall, we hope you love the overall effect of the wallpaper and design and if you have any questions for us for future projects, always happy to help!
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Åsa B · 44 reviews · Experienced 2026-04-01 ·
★★★★★
Besides all the wonderful products
Besides all the wonderful products, the customer service was great!
Great, efficient customer service and care! The fabrics are amazing and the selection endless!!
Reply from Spoonflower2026-04-03
Thank you, Christiane!
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Louis Brewer · 2 reviews · Experienced 2026-03-29 ·
★★★★★
I am not technically inclined and…
I am not technically inclined and needed help. I set the appointment and they kept it. The attendant was kind and helpful. The product that I received , a middle panel for a quilt , is absolutely stunning! Thank you Spoonflower !!
Reply from Spoonflower2026-04-03
So glad to hear you were happy with your quilt panel! Please share photos with us if you have not already. Would love to see how it all came out.
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kts · 1 review · Experienced 2026-03-30 ·
★★★★★
wonderfully fast and responsive
Your help people are super helpful and respond SO fast, My order was printed and shipped the first business day after I submitted it. You are the best!
Reply from Spoonflower2026-04-03
We try our best to get you want and as quickly as possible! Thank you for sharing!
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rr · 1 review · Experienced 2026-03-26 ·
★★★★★
Great experience using spoonflower
I used it to print a poster for my conference presentation. The whole process went smoothly, and Kally is very helpful and responsive in providing clarification.
Reply from Spoonflower2026-04-03
Kally is awesome- we agree! And we really appreciate our poster customers. Thank you!
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Carol DeLellis · 1 review · Experienced 2026-03-24 ·
★★★★★
Problem resolved in timely and friendly manner
I had a problem which I had low expectations of being resolved since it was my own fault. Brianna, in Customer Service, listened patiently and assured me she would look into and she did. A couple days later, Brianna emailed me with a solution and thanks to her the issue was solved beyond what I expected. Spoonflower is most assuredly a 5 Star company with 5 Star employees.
Reply from Spoonflower2026-04-03
Brianna is wonderful with our customers- thank you for the acknowledgement. And so glad to hear we were able to find a resolution that worked for you.
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Susan M · 1 review · Experienced 2026-03-20 ·
★★★★★
Beautiful designs no customer service
They have beautiful designs, but don’t expect any customer service if there is a problem with your order. No phone number, only email messages and it’s been over 24 h during the week and no response.
Reply from Spoonflower2026-04-06
Hi Susan! We have a human customer support team and they are available for live chat business hours, M-F. We offer email support as well and are happy to schedule phone calls if that serves you best. I am sure you have received the help you needed, but feel free to reach back out to us any time!
Spoonflower shorted my fabric order; their cotton shrinks unevenly
I ordered 20 yards of fabric, but the amount of PRINTED fabric on the roll was only 710.5 inches, not 720 inches. The pattern ended 9.5 inches short of where it should have. Despite my complaining to the company, Spoonflower has not made up this shortfall; their snippy response letters make it seem like the shortfall was MY fault.
I also had trouble ordering. Spoonflower did not give vertical and horizontal repeat information for the fabric I wanted. To order during a President’s Day Sale, I had to estimate, using their online image, where the fabric is rippled, and does not lie flat against the yardstick. When I wrote to Spoonflower Help, asking for the correct repeat dimensions, their answer was incorrect— as I later found out, by a factor of 1.5 to 1 !
I am also having trouble working with this fabric. The website recommends washing and ironing it before cutting and sewing, using Delicates cycles. When I did that, the fabric shrank as predicted, but unevenly. Curtain panels that I made by joining 3 lengths of material, have their pattern going uphill (that is, losing up to 1 inch) instead of going straight across, as it should.
Reply from Spoonflower2026-04-06
Hi Nina. Sorry to hear about the confusion with your fabric order. I see that there were some questions about the pattern repeat size and how it would print across the size of fabric ordered and with the various communications, it looks like the issue with shrinking ended up being overlooked. We will have somebody reach back out to you to make this right! Thank you!
