Perfect help
Quick response, helpful answer and kind tone. Thank you very much :)
Thank you, Diane!
Spoonflower (www.spoonflower.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 25% give 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.
Quick response, helpful answer and kind tone. Thank you very much :)
Thank you, Diane!
Carrie G is an excellent customer Help team member!
Thank you so much! We will be sure to let Carrie know she is doing a great job.
Great fabrics, The best selection online!
Awesome, thank you!
I received a fabric print that missed the mark a bit. The Customer Service representative was quick to respond and do what could be done to make things right. No fuss, no muss, no hassles. Sometimes mistakes happen, what counts is how you handle it- and in this case, it was handled excellently.
Glad to hear it- we want you to be happy with what we have printed and shipped to you. And if you ever want to share the end results with our team, we love to see how it all came together in the end. Enjoy!
Amber was very helpful in trying to find what I needed. She was patient and made every attempt to find a match for the fabric I needed. Spoonflower will continue to be my go to place for unique fabrics.
TLDR: "the life-spam of our Peel and Stick is 1-2 years and the time in the box before installation may have impacted the longevity or adhesive" I had purchased wallpaper from Spoonflower before and it has been hanging fine (thus the 2 stars), but I later spent almost $600 on wallpaper for another room and it started falling 5 weeks after hanging. Because of life, I had not hung it right away, so it was outside the 30 day window when they may have done something about it. I reached out and they responded with the quote above. Those facts HAD NOT BEEN DISCLOSED prior to me making the purchase. I'm writing this review to warn others before they make the same mistake.
Fantastic range of products. Delivered on time. Quality of product excellent. Have no hesitation in recommending this company.
I spent over $1,000.00 on the peel and stick wallpaper. It took me several weeks to install. It's been 5 months and it's falling off my walls. I'm sick about it- I worked very hard to match and get the seams just right. I installed a bathroom sink, toilet, and light fixtures over the wallpaper. Putting up new wallpaper will be even more difficult now. If I had to do it over I would purchase regular wallpaper and hire a professional to do the install. Expensive lesson learned.
Hi Nichole, so sorry there was an issue with your wallpaper. We are unable to find a communication with our customers support team linked to this, so if your order is within the limitations of our return policy https://support.spoonflower.com/hc/en-us/articles/204444690-Returns-and-Exchanges - please reach out to them if you have not done so already. Thank you!
Original order was not delivered...due to USPS..called immediately the help desk and they rectified the situation...aplogetic and sending my order again. No hassles at all.
Very responsive customer service! Not AI auto replies. Spoonflower is wonderful, talented artists, beautiful designs, and curation.
Thank you so much, Amy. Our customer support team try their best to be there when a customer wants to connect with a human!
I recently had to resubmit my tax form and wanted to confirm that everything was submitted correctly. I contacted the Spoonflower Help Center, and they responded very quickly, confirming that everything is in order.
Glad we could help, Susana! Thank you for sharing!
I recently had some doubts regarding my account information and tax documentation. The support team was excellent—they responded very quickly and were extremely helpful. They confirmed all the information I needed and even corrected an error in my data. It’s a relief to work with a company that truly tries to solve your problems efficiently. Highly recommended!
Thank you, Maria! I am glad we were able to reassure you and help you through the process.
Great customer service. I use Spoonflower for my business and they're very knowledgeable about fabric and wallpaper types that help me feel more confident choosing the right option. My customers have always been happy with the quality.
We appreciate you, Pamela! Feel free to reach out to our team any time.
Thank you!
I will not buy from you again. Please don't contact me
We understand, Tracy. You may click on "unsubscribe" at the bottom of any of our emails sent and/or text "stop" in a reply our text messages.
The quality of my wallpaper prints are wonderful. I order swatches from every design I finish and upload. I'm very happy about the quality and love the brilliant colors.
Thank you!
I love the breadth of design in Spoonflower fabrics, the incredible variety - and the sales. The new $20 per yard cost is outrageous. It's just too high, up from the already high $18 per yard. With JoAnn Fabrics gone, there is an even greater need for a reliably good fabric shop. But please return the price - to at least $18, but $16 would be even better. Please don't price sewers like me out of a good thing
Thank you for sharing your concerns, Anne. We frequently offer sales and discounts on our site which can help bring down the costs of our print on demand fabric. If you are not on our mailing list already, we encourage you to do so! And if you can order in bulk, we are currently running a "Buy More, Save More" promotion for orders that are 15 yards or more. https://www.spoonflower.com/en/small-business
yet again more problems. I am still trying to receive an order for wallpaper I ordered on 17th January 2026. Impossible to speak to anyone to check you have ordered correctly, i got my order wrong, only partially refunded for over ordering. It wasn't until I got PayPal involved i even got that. Now the whole rest of my order has been lost. I'm currently fighting for it to be delivered with PayPals help but nothing yet & its the 18th Feb 2026 now. Horrible communication. I have spent nearly 800 pounds sterling with this company & have received zero to date. Do not use this company!
We definitely want you to receive what you have ordered, Claire! We encourage you to continue to communicate with our customer support team if this is still not resolved. Thank you!
I have ordered Welcoming Walls Vintage Floral Wallpaper from Spoonflower Shop ZucyakSa on June24 th 2024. The colors have turned out really well , just as I wanted it to be.
That sounds delightful and so glad to hear you love the colors. Enjoy!
I use Spoonflower from Japan. Spoonflower's service is literally spreading my creativity around the world!
Thank you for sharing!
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