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Hobbies & Crafts

Spoonflower

102 reviews

3.6102 reviews
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About Spoonflower

Data updated
Website
www.spoonflower.com
Category
Hobbies & Crafts
Location
United States · Durham
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
89% (31/35)
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Is Spoonflower legit?

Spoonflower (www.spoonflower.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 25% give 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.

What people say

D
DianeM · 2 reviews · Experienced 2026-03-17 ·

Perfect help

Quick response, helpful answer and kind tone. Thank you very much :)

Reply from Spoonflower2026-04-10

Thank you, Diane!

C
Carolyn G · 2 reviews · Experienced 2026-03-15 ·

Carrie G is an excellent customer Help…

Carrie G is an excellent customer Help team member!

Reply from Spoonflower2026-04-10

Thank you so much! We will be sure to let Carrie know she is doing a great job.

s
sue4idaho · 3 reviews · Experienced 2026-03-16 ·

Great fabrics

Great fabrics, The best selection online!

Reply from Spoonflower2026-04-10

Awesome, thank you!

t
twigskoolaidmomyahoo.com · 1 review · Experienced 2026-03-12 ·

Excellent Customer Service

I received a fabric print that missed the mark a bit. The Customer Service representative was quick to respond and do what could be done to make things right. No fuss, no muss, no hassles. Sometimes mistakes happen, what counts is how you handle it- and in this case, it was handled excellently.

Reply from Spoonflower2026-04-10

Glad to hear it- we want you to be happy with what we have printed and shipped to you. And if you ever want to share the end results with our team, we love to see how it all came together in the end. Enjoy!

D
Donna Leverett · 1 review · Experienced 2026-03-09 ·

Amber was very helpful in trying to…

Amber was very helpful in trying to find what I needed. She was patient and made every attempt to find a match for the fabric I needed. Spoonflower will continue to be my go to place for unique fabrics.

I
Ilse Apestegui · 1 review · Experienced 2026-03-10 ·

Warning about wallpaper, read before buying!

TLDR: "the life-spam of our Peel and Stick is 1-2 years and the time in the box before installation may have impacted the longevity or adhesive" I had purchased wallpaper from Spoonflower before and it has been hanging fine (thus the 2 stars), but I later spent almost $600 on wallpaper for another room and it started falling 5 weeks after hanging. Because of life, I had not hung it right away, so it was outside the 30 day window when they may have done something about it. I reached out and they responded with the quote above. Those facts HAD NOT BEEN DISCLOSED prior to me making the purchase. I'm writing this review to warn others before they make the same mistake.

E
Elizabeth Kingsley · 19 reviews · Experienced 2026-02-12 ·

Fantastic range of products

Fantastic range of products. Delivered on time. Quality of product excellent. Have no hesitation in recommending this company.

N
Nichole Sultan · 4 reviews · Experienced 2026-03-08 ·

Falling off my walls!

I spent over $1,000.00 on the peel and stick wallpaper. It took me several weeks to install. It's been 5 months and it's falling off my walls. I'm sick about it- I worked very hard to match and get the seams just right. I installed a bathroom sink, toilet, and light fixtures over the wallpaper. Putting up new wallpaper will be even more difficult now. If I had to do it over I would purchase regular wallpaper and hire a professional to do the install. Expensive lesson learned.

Reply from Spoonflower2026-03-09

Hi Nichole, so sorry there was an issue with your wallpaper. We are unable to find a communication with our customers support team linked to this, so if your order is within the limitations of our return policy https://support.spoonflower.com/hc/en-us/articles/204444690-Returns-and-Exchanges - please reach out to them if you have not done so already. Thank you!

j
jenn gadbois · 1 review · Experienced 2026-03-09 ·

Customer service/help center

Original order was not delivered...due to USPS..called immediately the help desk and they rectified the situation...aplogetic and sending my order again. No hassles at all.

A
Amy Elizabeth Pulley · 1 review · Experienced 2026-03-07 ·

Very responsive customer service

Very responsive customer service! Not AI auto replies. Spoonflower is wonderful, talented artists, beautiful designs, and curation.

Reply from Spoonflower2026-03-09

Thank you so much, Amy. Our customer support team try their best to be there when a customer wants to connect with a human!

S
Susana Miranda il · 2 reviews · Experienced 2026-02-27 ·

I recently had to resubmit my tax form…

I recently had to resubmit my tax form and wanted to confirm that everything was submitted correctly. I contacted the Spoonflower Help Center, and they responded very quickly, confirming that everything is in order.

Reply from Spoonflower2026-03-06

Glad we could help, Susana! Thank you for sharing!

M
María Victoria · 2 reviews · Experienced 2026-02-26 ·

Excellent support and very fast resolution

I recently had some doubts regarding my account information and tax documentation. The support team was excellent—they responded very quickly and were extremely helpful. They confirmed all the information I needed and even corrected an error in my data. It’s a relief to work with a company that truly tries to solve your problems efficiently. Highly recommended!

Reply from Spoonflower2026-03-06

Thank you, Maria! I am glad we were able to reassure you and help you through the process.

P
Pamela Jones · 1 review · Experienced 2026-02-27 ·

Great customer service & quality

Great customer service. I use Spoonflower for my business and they're very knowledgeable about fabric and wallpaper types that help me feel more confident choosing the right option. My customers have always been happy with the quality.

Reply from Spoonflower2026-03-06

We appreciate you, Pamela! Feel free to reach out to our team any time.

P
Pradeep Lakmal · 1 review · Experienced 2026-02-27 ·

Well answerd

Reply from Spoonflower2026-03-06

Thank you!

T
Tracy · 3 reviews · Experienced 2026-02-22 ·

I will not buy from you again

I will not buy from you again. Please don't contact me

Reply from Spoonflower2026-03-06

We understand, Tracy. You may click on "unsubscribe" at the bottom of any of our emails sent and/or text "stop" in a reply our text messages.

N
Nendo Design · 3 reviews · Experienced 2026-02-08 ·

The quality of my wallpaper prints are…

The quality of my wallpaper prints are wonderful. I order swatches from every design I finish and upload. I'm very happy about the quality and love the brilliant colors.

Reply from Spoonflower2026-03-06

Thank you!

A
ANNE H · 3 reviews · Experienced 2026-02-19 ·

Great designs, quick delivery, but $20 a yard is too much

I love the breadth of design in Spoonflower fabrics, the incredible variety - and the sales. The new $20 per yard cost is outrageous. It's just too high, up from the already high $18 per yard. With JoAnn Fabrics gone, there is an even greater need for a reliably good fabric shop. But please return the price - to at least $18, but $16 would be even better. Please don't price sewers like me out of a good thing

Reply from Spoonflower2026-03-06

Thank you for sharing your concerns, Anne. We frequently offer sales and discounts on our site which can help bring down the costs of our print on demand fabric. If you are not on our mailing list already, we encourage you to do so! And if you can order in bulk, we are currently running a "Buy More, Save More" promotion for orders that are 15 yards or more. https://www.spoonflower.com/en/small-business

C
Claire · 11 reviews · Experienced 2026-02-18 ·

yet again more problems

yet again more problems. I am still trying to receive an order for wallpaper I ordered on 17th January 2026. Impossible to speak to anyone to check you have ordered correctly, i got my order wrong, only partially refunded for over ordering. It wasn't until I got PayPal involved i even got that. Now the whole rest of my order has been lost. I'm currently fighting for it to be delivered with PayPals help but nothing yet & its the 18th Feb 2026 now. Horrible communication. I have spent nearly 800 pounds sterling with this company & have received zero to date. Do not use this company!

Reply from Spoonflower2026-03-06

We definitely want you to receive what you have ordered, Claire! We encourage you to continue to communicate with our customer support team if this is still not resolved. Thank you!

Z
ZucyakSa · 1 review · Experienced 2026-02-19 ·

I have ordered Welcoming Walls Vintage…

I have ordered Welcoming Walls Vintage Floral Wallpaper from Spoonflower Shop ZucyakSa on June24 th 2024. The colors have turned out really well , just as I wanted it to be.

Reply from Spoonflower2026-03-06

That sounds delightful and so glad to hear you love the colors. Enjoy!

i
illust acoco · 1 review · Experienced 2026-02-18 ·

Thanks for Spoonflower!

I use Spoonflower from Japan. Spoonflower's service is literally spreading my creativity around the world!

Reply from Spoonflower2026-03-06

Thank you for sharing!