Avoid this company
Avoid this company. They say on their website that your insurance is flexible but we were signed up to a year's contract with a finance company that we are unable to get out ot. Also their website says that you get better deals over the phone - I've been on hold for over an hour trying to get hold of them. They would not supply a contact for complaints either. Steer clear of them
Reply from Sterling Insurance2026-07-20
Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet expectations. Your comments have been noted and will be used to help improve our service moving forward. Kind regards The Sterling Insurance team