Strawberrynet.com (www.strawberrynet.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 78% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 47% of negative reviews; 46 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
A
Anna新西兰 · 1 review · Experienced 2025-04-11 ·
★★★★★
The initial discount I was offered…
The initial discount I was offered suddenly changed at checkout and the total amount ended up being more. This is always irritating and feels disingenuous.
Hi, I think the the initial discount was the 13% storewide plus one of the products (I think the foundation) had an extra 5 or 10% off. Initially the total was $165 until I got to the paying stage and suddenly it was $175 (shipping was still free so that wasn't the added amount).
Reply from Strawberrynet.com2025-04-11
Hi Anna
Thank you for your feedback per our record the 13% sitewide discount has been applied to your order. May I know which discount you had seen prior to proceeding to the checkout?
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at [email protected]. You can expect us to respond to your email within a day.
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at [email protected]. You can expect us to respond to your email within a day.
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at [email protected]. You can expect us to respond to your email within a day.
S
Sal · 4 reviews · Experienced 2025-04-07 ·
★★★★★
Positives
For starters, the price of the product I last bought in July 2023 hasn't sky-rocketed which is great. Also, the strawberry net website is easy to negotiate.
Reply from Strawberrynet.com2025-04-07
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at [email protected]. You can expect us to respond to your email within a day.
Good specials and free postage..highly recommend strawberry net..thankyou so much sue swale
Reply from Strawberrynet.com2025-04-04
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We appreciate your feedback on our site. It will definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it will motivate us do better and provide the best customer satisfaction.
Please note that for any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
B
Barbara · 7 reviews · Experienced 2025-01-04 ·
★★★★★
Good deals
Easy ordering, big assortment and good deals.
Reply from Strawberrynet.com2025-04-02
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at [email protected]. You can expect us to respond to your email within a day.
I've purchased from Strawberry.net many times, for myself and overseas relatives, and what you see is what you get. The prices are very reasonable and delivery is fast.
Reply from Strawberrynet.com2025-03-26
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at [email protected]. You can expect us to respond to your email within a day.
J
JoshC · 1 review · Experienced 2024-03-24 ·
★★★★★
Unique Items
Unique Items, Easy to Navigate !
Reply from Strawberrynet.com2025-03-25
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Thank you for your comments on Trust Pilot.
Please be advised that delivery to Australia takes 7-14 working days (excluding weekends and holidays). It has been 4 working days since your parcel was shipped out. Currently, your parcel is still in transit and within the delivery time frame.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
Your patience is very much appreciated. If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Every is well package. I do not like the free gift when you can not delete it from your order.
Reply from Strawberrynet.com2025-03-20
On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot.
We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business.
If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at [email protected]. You can expect us to respond to your email within a day. We will make sure to pass you comments to the relevant department regarding the deletion of the free gift.
Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know.
S
Stuart · 10 reviews · Experienced 2025-03-20 ·
★★★★★
The website is deficient
The website is deficient. Search is very poor - doesn't recognise multiple word searches. Products appear randomly - very confusing experience. Bring back the old website.
Reply from Strawberrynet.com2025-03-20
Thank you for reaching out to us with your concerns regarding our website. I sincerely apologize for any inconvenience you have experienced while navigating our site. We strive to provide our customers with a seamless online experience.
Your feedback is invaluable to us, as it helps us identify areas for improvement. I would appreciate it if you could share more details about the specific issues you encountered. Whether it was related to usability, accessibility, or any technical difficulties, your insights will greatly assist us in enhancing our website.
In the meantime, please know that we are actively working on improvements based on customer feedback. Our team is dedicated to providing you with the best possible service, and your satisfaction is our top priority. If for any reason you have questions or comments, we are delighted to hear from you. You can send us an email at [email protected]. If you have any questions, please let us know.
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
S
Sandra · 2 reviews · Experienced 2025-03-18 ·
★★★★★
It was much cheaper
It was much cheaper than the store and had better choices in sizes.
Thank you
Reply from Strawberrynet.com2025-03-18
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
A
Anna De Peron · 3 reviews · Verified · Experienced 2025-03-08 ·
★★★★★
Great specials
Great specials. Wide range of choices. Easy to order.
Reply from Strawberrynet.com2025-03-18
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Good product at great prices. The delivery time was pretty good as well.
Reply from Strawberrynet.com2025-03-17
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
Thank you for your comments on Trust Pilot.
We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations.
We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional.
If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance.
Thank you for your patronage. We look forward to serving you again.
