Strawberrynet.com

Hi Raye, Thank you for your comments on Trust Pilot. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations. We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving you again. Kind Regards, Strawberrynet Customer Services

Hi Karen, Thank you for your comments on Trust Pilot. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations. We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving you again. Kind Regards, Strawberrynet Customer Services

Hi Angela, On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot. We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. If you are looking for a specific item and could not find this on our website, you can always send us an email with the full name so we can check this for you. May we inquire what particular product you're looking for so we can check the availability. Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know. Kind Regards, Strawberrynet | Customer Services

Hi Diana, On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot. We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. We are sorry that your order was dispatched late. Please understand that our company is based in Hong Kong and the day after your submitted order falls on a long holiday which is Chinese New Year holidays. Unfortunately, our courier does not operate during this time and they only pick up the parcels the next working day. Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know. Kind Regards, Strawberrynet Customer Services

Hi Jacqueline, Thank you for your comments on Trust Pilot. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations. We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving you again. Kind Regards, Strawberrynet Customer Services

Hi Julia, Thank you for your comments on Trust Pilot. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations. We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving you again. Kind Regards, Strawberrynet Customer Services

Hi Kane, Thank you for your comments on Trust Pilot. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations. We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving you again. Kind Regards, Strawberrynet Customer Services

Hi Lesley, Thank you for your comments on Trust Pilot. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations. We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving you again. Kind Regards, Strawberrynet Customer Services

Hi Tina, On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot. We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. May we inquire what product you wish to purchase and destination country so we can check. If for any reason you have questions or comments, we are delighted to hear from you. You can call our toll free number found on the contact us page on our website or send us email at [email protected]. You can expect us to respond to your email within one hour. Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know. Kind Regards, Strawberrynet Customer Services

Hi Tina, On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot. We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. We apologize for the inconvenience of our courier delivery verification process. The purpose of this procedure is to ensure that deliveries are made to the correct address and to minimize the risk of lost or stolen packages. However, we understand that this may not be convenient for everyone, especially those who work full-time and may not be available to take calls. We will take your comments into consideration and relay your feedback to our logistic partner. We look into ways to improve our delivery process to make it more convenient for our customers. Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know. Kind Regards, Strawberrynet Customer Services

Hi Claudia, Thank you for your comments on Trust Pilot. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations. We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving you again. Kind Regards, Strawberrynet Customer Services

Hi Wendy, Thank you for your comments on Trust Pilot. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations. We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving you again. Kind Regards, Strawberrynet Customer Services

Hi Mely, Thank you for your comments on Trust Pilot. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations. We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving you again. Kind Regards, Strawberrynet Customer Services

Dear Lubov, On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot. We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. Upon checking, you should be able to earn points in your previous orders. However, if you used the guest check out, you will not be able to earn points. We suggest you to log in to your account before submitting your order so you can earn points. If you have any questions, please feel free to contact us at [email protected]. Kind Regards, Strawberrynet Customer Services

Hi Anette, Thank you for your comments on Trust Pilot. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations. We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving you again. Kind Regards, Strawberrynet Customer Services

Hi Judi, On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot. We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. We apologize for any inconvenience you've experienced while navigating the site. Our aim is always to enhance the user experience, and I understand that these changes may have made it more challenging for you to find your preferred products. Your insights are invaluable, and I assure you that we will take them into consideration as we continue to improve our website. Regarding the issue with similar items appearing in your shopping cart, we appreciate you highlighting this, and we will forward your concerns to our relevant team for further review. In the meantime, if you need assistance finding specific brands or products, please don’t hesitate to reach out to us directly. Thank you for your patience and for giving us the opportunity to improve. We value your loyalty and hope to make your future visits to our site much more pleasant. Kind Regards, Strawberrynet Customer Services

Hi Mrs. D McCoy, On behalf of everyone at StrawberryNet, we would like to extend our sincerest gratitude for taking the time to share your thoughts on Trust Pilot. Your comments are invaluable to us, as they directly contribute to our ongoing efforts to deliver the highest level of customer satisfaction possible. Your feedback has been thoroughly taken into consideration and is playing a significant role in shaping the future of our service, products, and overall way of doing business. We appreciate the trust you've placed in us and value your input. To better assist you in finding the products you're looking for, we've made some improvements to our website. You can now easily search for products at the top of the page, refining your search results by brand, type, and function. This change aims to make shopping on our site even more convenient for you. If you're unable to find a specific item, please don't hesitate to reach out to us. Simply send us an email with the full product name, and we'll do our best to locate it for you. Please accept our sincerest apologies for any inconvenience you may have experienced. Our goal is to provide you with an exceptional shopping experience, and we're committed to doing so. Kind Regards, Strawberrynet Customer Services

Hi Kathryn, On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot. We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. Your order was shipped on January 8 by registered airmail and delivery to Australia normally takes about 10-14 working days. Please note that delivery times can vary depending on destination and postal services to the area. For registered airmail, only limited tracking is available and only after a certain period of time from the date of dispatch, normally 10 working days. You may track your order using your tracking number at Australia Post site https://auspost.com.au/mypost/track/search. Please allow up the 14th working days for the shipment to arrive, and if after that time you still have not received your order please let us know. We hope this information helps and if you have any further queries, please feel free to contact us again. Kind Regards, Strawberrynet Customer Services

Hi Christine, On behalf of everyone at StrawberryNet, we would like to thank you for your comments on Trust Pilot. We are committed to providing you with the highest level of customer satisfaction possible. We would like to thank you for your feedback on our site. It encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. We are eagerly looking forward to any comments or suggestions as it encouraged and definitely help us to shape the future of our service, our products and our overall way of doing business. Please note that delay is due to custom clearance. Please note that orders need to pass customs inspection before it is handed over to your local post for final delivery. We regret we have no control over this process or delays due to this reason. Upon checking, your order is already delivered. If you have not receive your parcel, please let us know so we can follow up. Please accept our sincere apologies for any inconvenience. If you have any questions, please let us know. Kind Regards, Strawberrynet | Customer Services

Thank you for your comments on Trust Pilot. We wanted to take a moment to express our sincere gratitude for providing us with your feedback on our site. Your insights are valuable to us and will play a crucial role in shaping the future of our service, products, and overall business operations. We are committed to offering the best customer service experience based on your feedback to ensure that your experience with us is nothing short of exceptional. If you have any enquiries, you can always send us an email at [email protected] or contact us via Live Chat for further assistance. Thank you for your patronage. We look forward to serving you again.