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Hobbies & Crafts

StubHub U.S. and Canada

221 reviews

4.0221 reviews
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About StubHub U.S. and Canada

Data updated
Website
www.stubhub.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
221 reviews
Replies to negative
0% (0/46)
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Is StubHub U.S. and Canada legit?

StubHub U.S. and Canada (www.stubhub.com) has a 4.0 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 76% of reviews are 4 stars or higher and 19% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

L
Les · 1 review · Experienced 2026-07-29 ·

Tinley Park Venue

Obviously, great music, venue was great, ushers were helpful and the many concession options made it so you did not have to wait too long.

B
BRENDA · 3 reviews · Experienced 2026-07-31 ·

Awesome show

Awesome show, great seats for the price

D
David · 1 review · Experienced 2026-07-31 ·

Easy purchase

Easy purchase, easy delivery although I would prefer to have the tickets delivered so I can put them in my Apple Wallet. I had to print these. I’m not sure StubHub has any control over this.

J
Jeremiah Marrs · 1 review · Experienced 2026-07-28 ·

Thank you for a wonderful experience

Thank you for a wonderful experience! The concert was excellent, and my daughter had a fantastic time!! A++

C
Cheryl · 1 review · Experienced 2026-07-30 ·

Always enjoy going to Gillette Stadium

Always enjoy going to Gillette Stadium, it’s one of my favorite places to be!!!

K
KATHIE SMITH · 2 reviews · Experienced 2026-07-31 ·

Parking made easy

Finding a parking pass was easy & quick. Will definitely use StubHub to purchase tickets & parking passes

D
Deborah · 9 reviews · Experienced 2026-07-28 ·

Easy to access

Easy to access. Love ability to view available seats and what experience will be

R
Richard W · 4 reviews · Experienced 2026-08-02 ·

The experience was simple and easy

The experience was simple and easy. No complaints.

J
James H · 3 reviews · Experienced 2026-07-29 ·

Really smooth deal and transparent…

Really smooth deal and transparent pricing. Highly recommended!

L
Lolita Godwin · 2 reviews · Experienced 2026-08-02 ·

THANK YOU StubHub!

THANK YOU StubHub!! Trying to attend a second BTS concert was an impulsive decision but StubHub made that dream a reality. There were plenty of venue & seating options. The transaction was easy. We scored suite tickets for the price of our original 100-level tickets. It wasn’t instant download, which can cause a little stress, BUT the tickets were released 2 weeks before the concert date and I was able to easily download/retrieve them. Everything went smoothly at the venue as well.

M
Me · 1 review · Experienced 2026-07-31 ·

First time user of StubHub

First time user of StubHub. Purchasing was easy, however getting the ticket was another story. I am assuming the seller did not know the platform. Maybe she was new to StubHub too. My ticket was supposedly sent 3 hours before the show, but I did not get it. I was in a panic, because it would take me at least 45 minutes to get to the concert. In addition, I was recently injured, which meant it would take longer. I used StubHub's chatbot, emailed, and finally found a phone number. This took me approximately 1.5-2 hours. Again, I was new to StubHub. The representative was amazing and called the seller multiple times. She even called me to make sure that I got my ticket. She went above and beyond!

A
Alex · 2 reviews · Experienced 2026-06-09 ·

I wish I could give Stubhub 0 stars

I wish I could give Stubhub 0 stars. I made the mistake of trusting them and their bogus “100% customer guarantee” one too many times, and now I’m out over $2100 and many hours of my time. I sold four World Cup tickets via StubHub, transferred my tickets to their custody, received confirmation from StubHub that I had fulfilled my obligations, and was later told that the transaction had been cancelled. Now, I’m going to have to take them to court to get my money back.

M
Mélissa · 1 review · Experienced 2026-07-18 ·

Amazing thk so much

Q
Quinn Gilbert · 3 reviews · Experienced 2026-08-01 ·

Def choose StubHub

Buying the tickets was a smooth process. Everything turned out exactly as Stub Hub said it would! No problems at all and no worries either! I would definitely use and recommend them anytime!

T
Tyler Schoenecker · 1 review · Experienced 2026-07-23 ·

Wrong Tickets. No Refund.

I purchased two tickets through StubHub for Chris Stapleton at the Gorge Amphitheatre. My order confirmation clearly showed Section 201, Row 25, but StubHub delivered tickets for Section 204, Row 7 instead. The incorrect tickets were not delivered until the day before the event. I contacted customer service immediately and was told they would investigate, but no meaningful update or resolution was provided. I did not attend the concert or use the tickets. StubHub is now refusing to refund the $548.85 purchase because the event has passed—even though I reported the issue as soon as the tickets were delivered. I paid for specific tickets and received different ones. Based on my experience, StubHub’s customer protection and issue-resolution process did not provide the support I expected. I would not purchase tickets through StubHub again.

M
Mary Kay Vezina · 1 review · Experienced 2026-07-30 ·

This venue was the worst!!

This venue was the worst!!! A soccer field was a terrible place to hold a concert. Very little shade from the hot sun. We couldn't sit our sit for about an hour waiting for the sun to start to go down. The start time was 5:30...No music until 7. Jelly Roll 9:20pm( he was great)Hour long lines getting in, not enough entrances or staff. A very nice security officer let me, 76 yr.old lady and my 8 month pregnant daughter cut the line...she needed to use the ladies room( which were very nice). Handicap parking on the street. I got there about 3:30 and got 1 of the last 2 spots. Parking was not adequate!!! Food was bad...long lines, not enough good food, we had crappy pizza hut because it was the shortest line. I would never go back to Wiedner field ever! And will tell others how awful this venue was.

C
Carol · 5 reviews · Experienced 2026-08-01 ·

Easy process

Easy process, good tickets!

B
Bonnie L Roush · 1 review · Experienced 2026-08-01 ·

Easy purchase.

M
Madeline Diaz · 3 reviews · Experienced 2026-07-30 ·

Booking process

R
Rene C · 1 review · Experienced 2026-08-02 ·

The location was great and it was easy…

The location was great and it was easy to enter and exit.