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Shopping & Fashion

Superbuy Shopping

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371 reviews

3.6371 reviews
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About Superbuy Shopping

Data updated
Website
www.superbuy.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
78 reviews
Replies to negative
46% (53/115)
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About this business

Superbuy is a trusted Chinese purchasing agent, which can help global customers buy from Taobao/Tmall/JD. Surprisingly, their service is totally free!

Written by the business, not verified by us.

Is Superbuy Shopping legit?

Superbuy Shopping (www.superbuy.com) has a 3.6 out of 5 rating on OK.one, based on 371 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 46% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company when purchasing and shipping items. Customers frequently praise the efficient shipping methods, detailed tracking updates, and the exceptionally helpful support team that assists them throughout the entire journey. Many people note that packages arrive securely and within a reasonable timeframe, making international shopping and shipping much easier and dependable. Some reviewers were not happy with unexpected delivery delays, missing tracking details, and poor communication from customer support when complications emerged during transactions. A few other people also felt that parcel weight calculations were sometimes inaccurate, leading to unexpectedly higher shipping fees and frustrating experiences.

Auto-generated from all reviews of this business. For reference only.

What people say

Amazing proxy !

I found that Superbuy is very user friendly, making it easy to understand and to navigate on the platform !! They offer so many services, which is amazing !! I really appreciate how they send pictures of the product once they have it, I find it very reassuring !! I had a wonderful experience and I will be shopping again!

Super buy is the best

I had an issue with one of my recent packages, and I have to say the Superbuy customer service team was absolutely excellent in helping me resolve it. They responded quickly, were very professional, and walked me through every step with patience and clear communication. What I really appreciated was how attentive they were — they didn’t just give me generic replies, they actually looked into my order carefully and made sure I felt supported throughout the process. Within a short time, everything was taken care of, and my worries were put to rest. It’s rare to find a platform that not only provides reliable shipping and order handling but also goes above and beyond when an issue comes up. Superbuy has proven to me that they truly care about their customers, and that makes me even more confident about continuing to use their service.

Superbuy is awesome

Superbuy is awesome! Ordering was super easy, and I loved how they kept me updated the whole time. My package came quickly, packed really well, and everything was exactly as expected. Customer service was super friendly and helpful too. Honestly, I’ll definitely be using them again — highly recommend!

Great way to buy from China

Superbuy helps me buy items directly from Chinese sellers that I otherwise wouldn't be able to buy, even from second hand apps like Xianyu. Their shopping agents always process my orders quickly and professionally. Even when it comes to pre-orders that require joining QQ groups... Superbuy has handled it for me. I'm very happy and grateful they offer this service! After my items arrive to the warehouse, they pack them (I let them know what kind of protection I want to use) and send them to me. So far, I've received 10+ parcels from Superbuy, and all my orders have gone smoothly.

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