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Shopping & Fashion

Superbuy Shopping

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371 reviews

3.6371 reviews
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About Superbuy Shopping

Data updated
Website
www.superbuy.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
78 reviews
Replies to negative
46% (53/115)
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About this business

Superbuy is a trusted Chinese purchasing agent, which can help global customers buy from Taobao/Tmall/JD. Surprisingly, their service is totally free!

Written by the business, not verified by us.

Is Superbuy Shopping legit?

Superbuy Shopping (www.superbuy.com) has a 3.6 out of 5 rating on OK.one, based on 371 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 46% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company when purchasing and shipping items. Customers frequently praise the efficient shipping methods, detailed tracking updates, and the exceptionally helpful support team that assists them throughout the entire journey. Many people note that packages arrive securely and within a reasonable timeframe, making international shopping and shipping much easier and dependable. Some reviewers were not happy with unexpected delivery delays, missing tracking details, and poor communication from customer support when complications emerged during transactions. A few other people also felt that parcel weight calculations were sometimes inaccurate, leading to unexpectedly higher shipping fees and frustrating experiences.

Auto-generated from all reviews of this business. For reference only.

What people say

Superbuy, its very good

Superbuy is the most simple and reliable app to use. Everything is available and customer service is excellent. I have been using this app for a year now and i havent encountered any issues with it and still wont in the future.

Superbuy is the best agent

I’ve been using Superbuy recently, and so far my experience has been excellent. Even though I haven’t shipped anything out yet, all of my items are safely stored in their warehouse. They provide frequent updates, which makes it easy to track everything. Their customer service has also been outstanding. Very responsive and helpful whenever I had questions. I even sent a few items back to sellers through their service, and the process was smooth and hassle-free. Overall, I’m very satisfied with the reliability and support they’ve provided.

Superbuy has been the best option for…

Superbuy has been the best option for me to purchase things in China from Australia. The agents have been nothing but helpful through my purchases and the whole buying process was smooth. I will use Superbuy again for my future purchases.

Superbuy has the best User Interface…

Superbuy has the best User Interface for managing your items. It has many payment methods including crypto payments. QC and customer care are quick. But the shipping prices are the highest. Coupon or reward system is very weak for an agent of this size. There are normally no coupons available to get discounts on shipping.

Excelent shopping agent

I recently had a problem with a purchase because the product arrived bent and clearly damaged. Within three hours, the shopping agent contacted the seller to request a refund or a replacement. Thanks to them, the product is back in perfect condition.

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