What I ordered was great quality great…
What I ordered was great quality great price and even better shipping times. I had a great experience using superbuy and communication was superb
About Superbuy Shopping
Data updated- Website
- www.superbuy.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 78 reviews
- Replies to negative
- 46% (53/115)
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About this business
Superbuy is a trusted Chinese purchasing agent, which can help global customers buy from Taobao/Tmall/JD. Surprisingly, their service is totally free!
Written by the business, not verified by us.Is Superbuy Shopping legit?
Superbuy Shopping (www.superbuy.com) has a 3.6 out of 5 rating on OK.one, based on 371 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 46% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company when purchasing and shipping items. Customers frequently praise the efficient shipping methods, detailed tracking updates, and the exceptionally helpful support team that assists them throughout the entire journey. Many people note that packages arrive securely and within a reasonable timeframe, making international shopping and shipping much easier and dependable. Some reviewers were not happy with unexpected delivery delays, missing tracking details, and poor communication from customer support when complications emerged during transactions. A few other people also felt that parcel weight calculations were sometimes inaccurate, leading to unexpectedly higher shipping fees and frustrating experiences.
Auto-generated from all reviews of this business. For reference only.What people say
Not a bot i swearr!!
I’m on my third haul right now And i never encountered any problems with shipping. I love the service and they help me with everything!
The best in hole world!
Superbuy is my go-to shopping agent
Superbuy is my go-to shopping agent. The process is simple: I buy what I want from Taobao, it goes to their warehouse, they send me photos for QC, and then they ship it all together. Their customer service is very helpful, and their packaging is always secure. A bit more expensive than doing it yourself, but the convenience and reliability are 100% worth it. Definitely using them again!
Superbuy is my favourite discovery of…
Superbuy is my favourite discovery of this year. It allows me to shop from some of my favourite stores on Taobao and have my packages forwarded for a reasonable price. I've used the service several times now, and each time my items arrive well package and pristine. The pricing is upfront, and transparent. I couldn't recommend Superbuy more!
excellent!
trusted app/website and it exceeds your expectations
To be honest I use it a lot for my…
To be honest I use it a lot for my hauls and it’s very good platform and also very cheap if you wanna a quality service.
Very nice the app
Always very reliable and fast
Always very reliable and fast. I actually like they have a conservative estimate of cost and time and refund later so I never got hit of any surprises, and almost always receive it early. I’ve used for 8 years and will continue using it.
Great hassle free experience highly…
Great hassle free experience highly recommend
Very good for ordering things from…
Very good for ordering things from China very fast a reasonable priced shipping!
Amazing customer service and packages…
Amazing customer service and packages are always kept up to date. The best agent I have used by far
GOOD APP perfect!!
From the bottom of my heart
From the bottom of my heart, this is the best company I’ve ever dealt with. I always tell people how professional and committed they are, and how much they make me feel safe. I’m really happy with them, and I’ve been with them for almost a year now without a single problem.
The best app i have tried
They are the best. There are options for lower shipping cost!!
They have very good shipping prices and…
They have very good shipping prices and they have good coupons!
good support
Superbuy #1
Superbuy has been my Go to for years quality communication fast Process times good service freight prices are competitive and great service! Highly recommend they made sure everything was perfect
Best for europe
I am genually happy with superbuy. This is the cheapest agent for shipping to europe. I am from slovenia and the shipping is 20$ cheaper here than with the other agents.(not a fake review)
Good communication
Good communication, great service. It has to improve the after hours service, i am willing to pay more for that. Thanks
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