I orderd some clothes and im very…
I orderd some clothes and im very facinated from the quality based in the price ratio
About Superbuy Shopping
Data updated- Website
- www.superbuy.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 78 reviews
- Replies to negative
- 46% (53/115)
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About this business
Superbuy is a trusted Chinese purchasing agent, which can help global customers buy from Taobao/Tmall/JD. Surprisingly, their service is totally free!
Written by the business, not verified by us.Is Superbuy Shopping legit?
Superbuy Shopping (www.superbuy.com) has a 3.6 out of 5 rating on OK.one, based on 371 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 46% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company when purchasing and shipping items. Customers frequently praise the efficient shipping methods, detailed tracking updates, and the exceptionally helpful support team that assists them throughout the entire journey. Many people note that packages arrive securely and within a reasonable timeframe, making international shopping and shipping much easier and dependable. Some reviewers were not happy with unexpected delivery delays, missing tracking details, and poor communication from customer support when complications emerged during transactions. A few other people also felt that parcel weight calculations were sometimes inaccurate, leading to unexpectedly higher shipping fees and frustrating experiences.
Auto-generated from all reviews of this business. For reference only.What people say
Very good experience
I used this service to purchase from the chinese Xianyu platform,i had no issues with the service they offer. The first purchase was made quite fast,within 1 hour of submitting the order as the fast processing additional service was bought,quite useful to secure good or rare deals. The second one was processed within acceptable times because extra communication was needed with the seller. I think it showcases the quality of the service they offer. I contacted the agents a few times too regarding some concerns and i received a reply within 24 hours every time. I used their shipping expert service and asked for appropriate packaging for my items,the items were indeed properly packaged,i chose their DHL Duty Free shipping method to Italy and the delivery was exactly within the timeframe given on the website. Overrall recommended and will use again
AWESOME APP LOVE UI WOULD USE AGAIN…
AWESOME APP LOVE UI WOULD USE AGAIN PRICE ARE FAIR AND GRT BAKC TO USE FAST
Completely safe I got my items in 20-30…
Completely safe I got my items in 20-30 days but that's okay cause I paid for a different shipping line came fully intact
Awesome company
Awesome company, great service great prices. I love this company.
Superbuy has been my Chinese proxy…
Superbuy has been my Chinese proxy service for years, after buying from it I could not step back! Customer service is so nice and the website is so easy to use along with the app. It's the best App out there compared to every other one I have ever tried! Love it so much!
Superbuy’s review
Very good agent’s, and a great customer service!
Very easy to use and good prices
fast
fast, cheapest agent
Great and quick shipping
Great and quick shipping , no hassle , great and quick customer service using the bot or getting real people to answer your questions . Always polite and receiving free pictures of my items when stored in the warehouse is a game changer . Shipping is also cheaper than what it should be in my opinion , overall a very great agent would reccommend to anybody and everybody .
Good and reliable
Takes great photos, support responds quickly
First time using was confused but…
First time using was confused but slowly did get the hang of it and I use it way more than anything else fast delivery
Happy with the shipping services
Happy with the shipping services. Received it in 14 days
very poor service
They listen very well to my concerns
They listen very well to my concerns, the shipping is fast, if it’s one thing I’d change it’s the time it takes for an item to be actually purchased taking in consideration the amount of fees we pay sometimes it’s the 40% of an item. Apart from that they work really well, ship fast and answer questions :)
Good
Took a bit long to arrive but good product shipping cheap and very good service
Great Service and great App Overall
Great Service and great App Overall. Great Support Team and really helpful. They explain everything as simple and clear as possible. The only negative things are the long response times and the fact you only get 2-3 pictures as QC which aren't clear most of the time
Really good agent app
Honestly a really good shipping agent app, i have been using superbuy for some time now.. the shipping time is pretty fast, the shipping price is good as well, bunch of rewards and coupons to get and save up money
Good service
It’s alright
It’s alright, I had to pay double tho and the money got into my website balance cause I paid with crupto
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