I got my package
I got my package, all the way to france. I had no issue. Great customer care.
Superbuy is a trusted Chinese purchasing agent, which can help global customers buy from Taobao/Tmall/JD. Surprisingly, their service is totally free!
Written by the business, not verified by us.Superbuy Shopping (www.superbuy.com) has a 3.6 out of 5 rating on OK.one, based on 371 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 46% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company when purchasing and shipping items. Customers frequently praise the efficient shipping methods, detailed tracking updates, and the exceptionally helpful support team that assists them throughout the entire journey. Many people note that packages arrive securely and within a reasonable timeframe, making international shopping and shipping much easier and dependable. Some reviewers were not happy with unexpected delivery delays, missing tracking details, and poor communication from customer support when complications emerged during transactions. A few other people also felt that parcel weight calculations were sometimes inaccurate, leading to unexpectedly higher shipping fees and frustrating experiences.
Auto-generated from all reviews of this business. For reference only.I got my package, all the way to france. I had no issue. Great customer care.
Best shipping agent out there and such cheap price
easy to order something, good client service, recommend
Superbuy is reliable and trustworthy, with solid product options, helpful agents, and consistently smooth shipping times.
Great site, agents are very caring and thoughtful. Always respond on time and effectively. Would recommend them great agent
fast acting, brilliant quality checks and service
Made a purchase. Delivered in 11 days. Nice
I really liked how I could easily see the updates of my order, which made the process stress-free. The shipping was smooth, packaging was safe, and everything arrived in good condition. Superbuy made the whole experience easy and reliable.
Great customer support, pictures could be capture details in more discretion but overall good experience
It's a really good well organized shipping app. It detects various errors on the purchased items. It offers also coupons for newcomers.
Amazing. Great app
Best agent ever, fast and good
easy to use , trustworthy and reliable
great customer service really helpful and kind
Easy to use app! And shipping expert is so good and easy
SuperBuy is one of the best shopping agents out there.
371 reviews matching