Swagbucks (www.swagbucks.com) has a 3.8 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 72% of negative reviews. Last updated 2026-08-10.
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
K
King Sling · 1 review · Experienced 2026-06-24 ·
★★★★★
Swag Bucks is fun but needs something…
Swag Bucks is fun but needs something added or fixed
I love the different activities and being able to save money shopping, but I miss the old video offers, offers that were fun and didn't require downloading something. I also miss the Swagit videos. Also issues with TapJoy, most of the higher paying offers do not credit or are too hard to do, involve downloading something or buying something. I would also like to see a bridge award on the daily trivia game, If you miss one question you would get 7 SB, two or three questions, 3 SB, and then after that 1 SB as it is now.
Reply from Swagbucks2026-06-29
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.swagbucks.com/help
J
Juliam Alex · 1 review · Experienced 2026-06-24 ·
★★★★★
The platform is intuitive and easy to…
The platform is intuitive and easy to navigate, making it accessible for users of all ages and tech-savviness levels.
Reply from Swagbucks2026-06-24
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
s
sabit Telil Ali · 1 review · Experienced 2026-06-11 ·
★★★★★
I am system admin at oda bultum…
I am system admin at oda bultum university
Reply from Swagbucks2026-06-24
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
S
Sarah Sias · 2 reviews · Experienced 2026-06-21 ·
★★★★★
Easy fun safe
Reply from Swagbucks2026-06-22
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
A
Annette Jones · 1 review · Experienced 2026-06-21 ·
★★★★★
Great I love it
Reply from Swagbucks2026-06-22
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
B
Bobby Samantha · 5 reviews · Experienced 2026-06-22 ·
★★★★★
Doomed site
This used to be a decent site. Lately, even when you can get a survey, they are paying between 3 and 10 Sw on average for a survey that takes 20 minutes to complete. The same survey on other sites pay over a $1. That’s if it even pays. A lot of the surveys don’t pay at all even though you complete it. The customer service is a joke. It goes nowhere except you may get a canned response. Sort of like how they respond here. They have reduced their supposed “extra points”. Canadians can’t participate in nothing extra.
Reply from Swagbucks2026-06-22
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.swagbucks.com/help
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
I want to know if I will get the popsicle i orderd
Reply from Swagbucks2026-06-22
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!
M
Mirazz · 1 review · Experienced 2026-03-20 ·
★★★★★
This is a great site
This is a great site but recently without any reason it keeping the account banned. No appeal way.
B
Barbara Smith · 14 reviews · Experienced 2026-06-20 ·
★★★★★
Frustrating
Frustrating. It's a constant tease and I don't think it will ever end.
Reply from Swagbucks2026-06-22
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.swagbucks.com/help
J
Jee Jrjrr · 1 review · Experienced 2026-06-18 ·
★★★★★
I completed the challenges and it wont…
The first 2 challenges were tracked instantly and the rewards are pending but the other completed challenges wont track, i paid too and when i try to contact customer service it asks me to verify, when it sends me the verify email this message appears "Ooops, this can't be right...
The page you've requested cannot be found" this is a complete scam, not only was my money lost but my time too
Reply from Swagbucks2026-06-22
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.swagbucks.com/help
Reposting my review with an updated experience.
Used to really love this site, until after ten years as a member they closed my account with no justification. Conveniently this was when I had earned £100 in points, so I asked them to rectify their error. They re-opened my account advising that all pending and denied points will be applied to my account, but it never was applied. I could not raise a ticket on my ledger for my missing points so I raised a ticket with customer services for help. No response. I raised another ticket. No response. On my third try, they said to "raise a ticket via the ledger" - which if they had read my previous tickets, they would know I cannot because it keeps giving me an error message. I'm now at a loss with £100 of points missing, which would have been really helpful to pay some bills off.
Deeply disappointed after my 10+ years as a member.
UPDATE 16/6: I raised a ticket again after swagbucks responded to my previous review. Got a reply from Jonard to raise a ticket in the activity ledger... of which once again I had to advise I cannot... it gives me an error code everytime I try so I have raised a query in the "help" section like I was told. But I still have NO answers.
Review updated to 1 star because clearly no one is reading the information I am sending. I have sent countless screenshots. I have sent countless emails asking for this to be looked at only to be told the same thing over and over. I ask swagbucks to look at recent ticket number 17486165 and get back to me ASAP, with actual assistance this time. Your colleague promised the points would be honoured back in April (ticket ref 171456) and promises have still not been met.
22/06: DEAR SWAGBUCKS, BEFORE REPLYING TO REVIEWS ACTUALLY READ. I CANNOT RAISE A TICKET VIA THE ACTIVITY LEDGER!! NOW PLEASE RESPOND TO ME VIA TICKET 17486165
Reply from Swagbucks2026-06-22
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.swagbucks.com/help
K
Kenneth G · 6 reviews · Experienced 2026-06-17 ·
★★★★★
Awesome opportunity
Reply from Swagbucks2026-06-18
Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!
I really love the variety of activities…
I really love the variety of activities on Swagbucks and how much it helps me save money while shopping. However, I truly miss the old video offers and Swagit—they were fun and didn't require downloading anything. Also, TapJoy has been frustrating lately; the high-paying offers rarely credit or are just too difficult because they require purchases or downloads. Lastly, it would be amazing to see a bridge award for the daily trivia! For example: getting 7 SB if we miss 1 question, 3 SB for missing 2-3 questions, and 1 SB for anything after that, instead of just the flat 1 SB we get no
Reply from Swagbucks2026-06-18
Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!
I'm having it my way with swagbucks I can make a few dollars and their payments are fast/secured i love this platform and I recommend every hustler to try Swagbucks
"much love from Maivo"
Reply from Swagbucks2026-06-18
Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!
L
Lynda · 16 reviews · Experienced 2026-06-18 ·
★★★★★
I have given you only 3 stars as you…
I have given you only 3 stars as you continue to have tapjoy as an offer wall with a 1.6 rating which brings you down so much
Everything I do there it tells me I failed
Games discover surveys are all done and points allocated by the advertiser yet tapjoy says failed
No where else I get told this
Talking to Swagbucks will be no help
I have given up as whatever I do they say failed
I have had all my tickets closed repeatedly
They are deceiving people as they have always done
Look at and see their rating
Why would you want a company like them with you
Tickets are just closed on you
Reply from Swagbucks2026-06-18
We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site or visit www.swagbucks.com/help .