Swanson Vitamins (www.swansonvitamins.com) has a 4.1 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 74% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I ordered on the 04/25/2026 and still I have not received this order, I don't think I will order in the future.
Reply from Swanson Vitamins2026-05-14
Hello there,
I apologize for the delivery experience with your order! I know it can be frustrating when there are delays. Please reach out to our Customer Care team with any concerns, and we will provide a solution!
Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order!
Take care!
Graham D.
Swanson Health Products
Hello there!
I apologize for the concern! We can certainly work to update the address if needed after the order is placed. Regretfully, if the order has shipped out, the address cannot be updated.
I am glad to see you were assisted by our team and a solution was provided!
Take care,
Graham D.
Swanson Health Products
My orders are always received in a timely manner and I like their products.
I have never had a problem with an order, so I have never dealt with customer service.
A
AC · 1 review · Verified · Experienced 2026-04-27 ·
★★★★★
Still haven’t received most of my order…
Still haven’t received most of my order and I e emailed twice asking where it is no response
Reply from Swanson Vitamins2026-05-14
Hello there!
I sincerely apologize for the concern regarding the delivery of your order! Our team is working to respond as soon as possible, and your feedback has been shared for review.
Please watch for a follow-up with more information on your order!
Take care,
Graham D.
Swanson Health Products
I ordered weeks ago and I still haven't received the order. I would llike to request a refund since I have purchased what was originally ordered elsewhere.
Reply from Swanson Vitamins2026-05-12
Hello there,
I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we will provide a solution!
Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order!
Take care!
Graham D.
Swanson Health Products
Susan Smith · 4 reviews · Verified · Experienced 2026-04-27 ·
★★★★★
No complaints about the product itself
No complaints about the product itself; however, the same product came from 2 different places!
Reply from Swanson Vitamins2026-05-12
Hello there,
I apologize for the concern! Items may ship separately depending on the items purchased and the destination. Your feedback on the fulfillment has been shared with our team for review.
Take care,
Graham D.
Swanson Health Products
M
MICHAEL NELSON · 1 review · Verified · Experienced 2026-04-27 ·
BARBARA GRAHAM · 1 review · Verified · Experienced 2026-04-27 ·
★★★★★
Quality and service
The products are of high quality the service is friendly and helpful and Swanson goes out of their way to make sure that your order is received as soon as possible
Ordered 4/25. Still don't have my order. And more than half the stuff I normally order is out of stock
Reply from Swanson Vitamins2026-05-12
Hello there,
I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we will provide a solution!
Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order!
Take care!
Graham D.
Swanson Health Products
The customer service contact person was very helpful.
L
LISA O · 1 review · Verified · Experienced 2026-04-27 ·
★★★★★
My order never arrived
My order never arrived. I placed my order on Apr 25. It was supposed to be delivered May 2. I ran out of the item I ordered on May 1, thinking my refill would be coming the next day, but it never came. By May 5 I had to buy a more expensive replacement locally. It is May 11 and it has not been delivered. Swanson did give me a full refund when I called to complain, but after this situation I am not sure I will order from Swanson again.
Reply from Swanson Vitamins2026-05-12
Hello there,
I apologize for the delivery experience you had with your order. Rest assured, we are working with our carriers to ensure proper delivery going forward. Your feedback has been shared with our team for review.
I am glad you were assisted by our team, and a solution has been provided!
Take care,
Graham D.
Swanson Health Products
Confirmation 4/24/2026 still on FedEx with new delivery day continue never happens before been a customer over two decades
Reply from Swanson Vitamins2026-05-12
Hello there,
I sincerely apologize for the delivery delay. I know it can be frustrating when your order does not arrive when expected. I am glad you were assisted by our customer care team with a solution!
Take care,
Graham D.
Swanson Health Products
My order had been mishandled by the shipping company and apparently lost for the time being. When I became concerned and contacted Swanson, they immediately arranged a no cost replacement expedited shipment, explaining that the customer is always their first consideration, and that any issues with the shipping company would be delt with by Swanson.
I have been a Swanson customer for over forty years, and on the very rare occasions when there has been an issue, they have always stepped up
Ordered item. Got to shipper fast. Shipper took 10 days to get a heat sensitive item delivered to me. Swanson replaced the item and received the replacement in 2 days. They corrected my issue that the shipper caused.
M
MC · 1 review · Verified · Experienced 2026-04-27 ·
★★★★★
Disappointed
I'm still waiting for my products since April 28th. I've NEVER EVER had to wait this long from Swanson. I ended up buying products from another source. Very disappointed. My checking has been debited from Swanson but still no products.
Reply from Swanson Vitamins2026-05-12
Hello there,
I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we will provide a solution!
Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order!
Take care!
Graham D.
Swanson Health Products
