Swanson Vitamins (www.swansonvitamins.com) has a 4.1 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 74% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Asked for address they slready hsd. No apology. No explanation of what eent wrong.
Reply from Swanson Vitamins2026-05-12
Hello there,
I apologize for the experience you had with our team! Your feedback has been shared to help ensure the best service going forward. Please watch for an email follow-up with more information.
Take care,
Graham D.
Swanson Health Products
Based on customer service the representatives at Swanson Vitamins care! I ask for help with codes and products and I am ALWAYS helped with no 'use online' push back. My orders are processed correctly, ship quickly and are free (for me). Thank you!!!
Hello there!
I sincerely apologize for the concern regarding the delivery of your order! I know it can be frustrating when your order does not arrive when expected. Please check for a follow-up email with more information about your order.
Our Customer Care team can be contacted for assistance with any concern at 1-800-824-4491. We are available Monday - Saturday, 7 am-midnight, central time.
Take care,
Graham D.
Swanson Health Products
L
LARRY BENJAMIN · 1 review · Verified · Experienced 2026-04-27 ·
★★★★★
Swanson is usually pretty good about…
Swanson is usually pretty good about everything but this time it took more than two weeks to get my order
Why did the order take 10 days to arrive,it usually takes 3-4 days. When I call after I get email saying it was delivered. They told me it was in Rosemont Mn. And it wouldn’t come until the next Wednesday, didn’t make much sense to me.???
Reply from Swanson Vitamins2026-05-12
Hello there!
I sincerely apologize for the concern regarding the delivery of your order! I know it can be frustrating when your order does not arrive when expected. Your feedback has been shared with our team. Please watch for a follow-up email with more information.
Take care,
Graham D.
Swanson Health Products
R
ROGER MILLER · 1 review · Verified · Experienced 2026-04-27 ·
★★★★★
Order still hasn't arrived
Order still hasn't arrived. It's been two weeks. FedEx tracking says it keeps traveling between Indianapolis and greenwood ohio. I've ran out of several of my items
Reply from Swanson Vitamins2026-05-12
Hello there,
I sincerely apologize! I know it can be frustrating when an order does not arrive when expected. Please reach out to our Customer Care team with any concerns, and we are happy to assist!
Your feedback has been shared with our team for review. Please watch for a follow-up email with more information on your order and a solution!
Take care!
Graham D.
Swanson Health Products
Hello there!
I sincerely apologize for the concern regarding the delivery of your order! I know it can be frustrating when your order does not arrive when expected. Your feedback has been shared with our team.
I am glad you were assisted by our Customer Care team, and a solution has been provided!
Take care,
Graham D.
Swanson Health Products
Yi wang · 1 review · Verified · Experienced 2026-04-27 ·
★★★★★
14day no get my order
Reply from Swanson Vitamins2026-05-12
Hello there,
I am sorry your order has not been received! I know it can be frustrating when a delivery is not received on time. Your feedback has been shared with our team.
Please watch for a follow-up email with more information and a solution!
Take care,
Graham D.
Swanson Health Products
T
Tina · 2 reviews · Verified · Experienced 2026-04-27 ·
Everything arrived in good condition. Quality seems up to par.
Took much longer than expected to arrive, about 2 full weeks.
Reply from Swanson Vitamins2026-05-12
Hello there!
I sincerely apologize for the concern regarding the delivery of your order! I know it can be frustrating when your order does not arrive when expected.
Please contact our Customer Care team with any concerns, and a solution will be provided. Our standard shipping will provide delivery within 2 - 6 business days from the time of shipment.
Take care,
Graham D.
Swanson Health Products
J
Jeff A. · 2 reviews · Verified · Experienced 2026-04-26 ·
★★★★★
I used to go to vitamin world
I used to go to vitamin world , but when they closed , I switched to swanson. I guess I researched vitamin companies online, a year after switching one of my friends said that his grandparents got their vitamins from swanson.
So I knew they were a legit company with a good history. I take as many pills as Jack Lalain did, so i'm still alive eating a crap diet. Swanson products work great for me. They have all the hard to get supplements.
I Pushed a 108 lb. Box up a flight of stairs, so I'm still in good shape at 59...Keep up the great work!
Enjoy your retirement Lee!
P
P K · 2 reviews · Verified · Experienced 2026-04-27 ·
Have not received my order yet. After two phone calls, was told “call back if you don’t receive it on the 12th of May.” My order was placed in April and received an email saying it was in route on the 27th of April. Ridiculous!
Reply from Swanson Vitamins2026-05-12
Hello there!
I am sorry your order has not been received! I know it can be frustrating when there are delivery delays, and your feedback has been shared with our team.
Please also watch for a follow-up email from our Customer Care team with more information and a resolution.
Take care,
Graham D.
Swanson Health Products
J
Just my review · 1 review · Verified · Experienced 2026-04-27 ·