easy process
Reply from Text Request2024-12-12
Thank you Rebecca!
About Text Request
Data updated- Website
- www.textrequest.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 56 reviews
- Replies to negative
- 75% (6/8)
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About this business
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Written by the business, not verified by us.Is Text Request legit?
Text Request (www.textrequest.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 75% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-09-01.
What people say
It is a great app
It is a great app! We use it across 15 centers to communicate to 1000+ current clients as well as 10,000+ leads. Works great, every time!
Reply from Text Request2024-12-05
Thank you so much for leaving us this review.
I love text request!
Reply from Text Request2024-12-03
Amber, thank you for leaving us a review.
Text Request is easy to use and their…
Text Request is easy to use and their support is top notch. They handle things quickly and make sure youre back to messaging in no time.
Reply from Text Request2024-12-03
Katrina, thank you for leaving us a review.
so easy and user friendly
I was able to connect with my customers in a way that was easy and convenient for them
Reply from Text Request2024-12-03
Jessica, thank you for this review.
Great service very easy to deal with!
Reply from Text Request2024-11-26
Eric, thank you for leaving us a review.
It is very helpful when clients are…
It is very helpful when clients are able to communicate properly through text request.
Reply from Text Request2024-11-27
Thank you for leaving us a review.
My experience with Text RequesStreamlined Communication and Excellent Support with Text Requestt has…
My experience with Text Request has been great due to its user-friendly interface and excellent customer support. The company excels at providing seamless communication tools, such as group texting and automation, which make it easy to engage with customers efficiently and effectively.
Reply from Text Request2024-11-22
Micah, thank you for leaving us a review. Please reach out to [email protected] with any questions.
Text Request is the best texting program!
Text request is helpful with keeping my teams messages organized! It is a quick and effective way for us to communicate with our clients. Text messaging is becoming the quickest way to get a response most times.
Reply from Text Request2024-11-22
Krystina, thank you for this review. Please let us know if you ever have any issues.
User friendly
User friendly, easy to use - good dashboard and easy to navigate.
Reply from Text Request2024-11-21
Thank you for leaving us a review.
Great Business Texting Vendor
Text Request makes communicating with customers and prospective customers streamlined. We have seen a higher response rate and quicker response times through texting than with other platforms. Our customers have noted the convenience of being able to reach us on a platform that is organic for them.
Reply from Text Request2024-11-21
Thank you so much for this review. I'm glad to hear your customers are happy about being able to text you.
Responsive to my request for help.
I am not a techy person at all, but they walked me through the whole process and made it easy!
Reply from Text Request2024-11-21
Kelly, thank you for taking the time to leave us a review.
It’s been a nice addition to my…
It’s been a nice addition to my business since we make so many outgoing calls. It’s a must have to do business today in my opinion- texting service.
Reply from Text Request2024-11-12
Brenda, thank you for his review. Please reach out to [email protected] if you have any questions.
Best way to reach our clients
Best way to reach our clients. Response is much better than email communication. Highly recommend.
Reply from Text Request2024-11-12
Thank you for taking the time to leave us a review.
The Text Request staff went above and…
The Text Request staff went above and beyond to get us up and going quickly. The user experience is easy. The pricing is very reasonable.
Reply from Text Request2024-11-07
Thank you so much for this review, Rick.
Got us on right away and it is easy to…
Got us on right away and it is easy to work with and get answers to our questions right away
Reply from Text Request2024-11-06
Karen, thank you for this review. Glad to hear you haven't ran into any issues.
Love this product and everything it…
Love this product and everything it allows me to accomplish on a daily basis. Easy to text and track conversations and customize fields.
Reply from Text Request2024-11-06
Andrew, thank you for leaving us a review.
Read the reviews before you sign up…
Read the reviews before you sign up with this company. When Zipwhip shut down I made the mistake of going to Text Request. I finally gave up and transferred to Voxie (big improvement!), but they continued billing me and refused to refund the money even after I called.
Reply from Text Request2024-11-06
Rob, thank you for leaving your review. We apologize for your bad experience and for what may have been our miscommunication. Our records show you ported your number away from Text Request, but did not cancel your account or schedule a cancelation. This is not uncommon, as those who do move away from Text Request often keep their accounts during the transition for 10DLC registration and data migration purposes. Your account has since been canceled. We do not have records of any ongoing troubles before you requested to port your number away. Please let us know any issues you experienced, and we'll share those directly with our Support and Product teams.
Easy app Easy life
I feel that TextRequest makes my life easier because I can notify or inform any person about personal, business or medical matters when they don´t take the call. Also, it´s better because they have all the information wrote and avoid any misunderstanding
Reply from Text Request2024-11-06
Thank you so much for this awesome review, Happy to hear that you and your patients are enjoying it.
I love how easy it is to use
I love how easy it is to use, to customize, and it keeps our clients happy.
Reply from Text Request2024-11-06
Thank you for leaving us this review!