Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Written by the business, not verified by us.Text Request (www.textrequest.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 75% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-09-01.
Great as always never really a text issue ever, it's the processor and text request goes the distance and takes care of contacting the processor and resolving the issue!
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Everyone was super helpful!! I've always been very happy with Text Request and their staff!!
Chip, thank you so much for leaving us this review! I'll pass your kind words onto the team.
I am super satisfied, from the initial contact and providing me with exactly the package I needed, to getting my 10DLC Submission through.
Thank you for leaving us a review. We pride ourselves in how we help our users get 10DLC registered.
My problem was solved very quickly. I do appreciate the timely response because my bussiness rely on Text Request to communicate with my team and clients. I am very grateful for the support.
Ansa, Thank you for taking the time to write a review. Glad to hear Text Request is helping your communications across the board.
Friendly service. Answered questions. Not pushy to oversell
Thank you for leaving us this review. Please reach out if any new questions come up.
Thank you, I'll pass your review over to our support team
The product demo was very informative and well presented. We found it very helpful and look forward to partnering with Text Request to better serve our customers.
Robb, thank you for leaving us this review. Can't wait to see our partnership grow.
Thank you so much for leaving us this review
Please cancel. Have not used. Already requested cancellation.
Sorry to see you go! Looks like our customer service sent over cancellation instructions on Jan 12th. For more information, please look here: https://help.textrequest.com/canceling
Needed sms for work and this was the most transparent and affordable service we found
Bryce, thank you for this review. Happy to hear you like our pricing.
Carrie was pleasure to speak with! she made the work we had to complete a breeze!
Sam, Thank you so much for this review. I'll pass on your words to Carrie and the rest of the team!
had issues with our payment options and customer service was quick to resolve
Sorry to hear you had some issues with payment options, Happy to hear our Support team was able to quickly get it resolved.
Easy onboarding. Helpful and friendly associates walked us through the process.
Thank you! Glad the onboarding was easy!
Thank you
Kami was very attentive and made the transition process so simple and easy.
Kami is the best! Thank you for leaving this review.
CARRIE WAS EXTREMELY HELPFUL
Carrie is amazing, we are so lucky to have her.
When I'm meeting nobody and become a friend, by that you'll learn how to be professional also how to handle your self, all of that I experience from the very first time I start my career in BPO industry
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It has helped so much in contacting, corresponding & confirming service with our service customers when they can't be reached by phone call.
Thank you for taking the time to leave us a review . We love your use case! Please reach out if you ever have any questions.
Thank you for leaving us a review.
Stella, thank you for leaving us this review. I've shared it around the office! Please reach out to [email protected] if you have any questions.
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