Tinggly (www.tinggly.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 80% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
Laura went above and beyond to assist me. Extremely professional, polite, expedient & helpful. Very much appreciate her assistance! She helped me over several days. Can't remember the exact date.
Hi Wendy, thank you so much for your message about our customer support. We always appreciate it and it keeps everyone on the team smiling! Don't hesitate to reach out to us if you need anything else.
Aušrinè response via email was quick, concise and met my expectations. I was also supplied with instructions on how to proceed with rescheduling my experience.
Thanks for the review Ron! We are so glad that Aušrinė was able to assist you so well. Any additional help we can offer is just a message or phone call away. Happy Holidays!
I haven't used my voucher yet - I look forward to doing so - however on holiday in Thailand I had a slight hiccup (my fault) with a booking that I had to resolve with the local operator and Tinggly combined. Aušrinė sorted it out really quickly at the Tinggly end and restored the voucher back in full. I would like to thank her and the Tinggly team for their help. Ross
Hey Ross, glad to hear your Thailand booking issue was resolved quickly by Aušrinė. We are lucky to have her, and lucky to have you as a Tinggly adventurer! We are happy to help, we can't wait to see where you use your voucher next.
The delivery company delivered to a community mailbox in my condo that I have no access to. I am disabled and ASKED the driver to bring to my door when he buzzed my apt. code and he ignored this request. I finally received the product with the help of my Condo management; however, I was pleased that Tinggly offered to assist me in resolving the problem as soon as they were aware. I am very pleased with Tinggly's product, including it's impressive presentation and their service. However, I would like to see all online companies provide a place to input delivery instructions to pass on to their servers as my experience with the delivery company was most unsatisfactory especially since I had just been released from the hospital Dec. 1, 2025 after surgery and was very ill.
Hi Sharon, we are sorry to hear about the difficulties surrounding the delivery through USPS. We are glad to hear that our support team was responsive and that you were able to receive your order. We will definitely be collaborating with our delivery companies to see what can be done to make this process smoother, so thank you for bringing our awareness to this. Team Tinggly is wishing you a speedy recovery and if you need anything else moving forward, please let us know!
Hi John, thank you for the kind words! Laura and the rest of support are ready to assist you whenever it is needed. Thanks for choosing Tinggly!
Elena was quick to respond, friendly, and provided a clear answer to my questions.
Elena and the Tinggly team thank you for the review Eileen! We are happy to have such friendly and clear individuals on our support team. Let us know if you need anything moving forward!
I ordered a gift box, which said it would arrive in 5 business days. We are past that, and I emailed asking for a status update. No one has emailed me back! Nor did I receive shipping updates like I was promised. My dad is currently in town through Sunday, and I have no present to give him. Incredibly disappointing.
Hi Natalie, thank you so much for bringing this to our attention. I can see that an email was sent to you with the tracking information, eVoucher, and receipt. The package should arrive by 9 PM today, according to the tracking. We are sorry to hear that you did not receive the confirmation emails. Could you kindly check your spam folders, or give us a call so we can rectify this issue? Looking forward to getting your gift to you, and happy holidays!
I'm put off by what appears to be an out and out lie. Their box called Merry Christmas 🔷 Limited Edition says right on it "For 2 people". However, it's not. It's one experience. I was about to buy it as a gift until I read the fine print. Buyer beware!
Hi Martin, your feedback is extremely important to us, this helps us to improve. We are sorry for any confusion regarding our gift boxes. Please kindly note that this gift box does fully cover one experience for 2 people. Please feel free to reach out, we would be happy to further clarify any other questions you may have, looking forward to hearing from you.
Can't wait to give this gift. Glad I stumbled across it.
We can't wait either, Stephen! Thank you so much for the review, we are os excited to see how the recipient uses their gift. Let us know if we can make their experience with Tinggly any better. :)
Simple purchase, easy to understand exactly what I was getting, and great value for the product!
Thanks so much Benjamin, we appreciate your review so much. Happy to hear the product is clear, and that we have been able to create a gift option that works for you. Let us know if you or the recipient need anything, we are here every step of the way!
Received as a gift, no idea why anyone would use them when they don't actually supply any of the experiences themselves, they just drop ship from viator. The package i Received is limited to a single experience, but we tend to buy multiple small tasting tour experiences. Reviews are limited to the experiences themselves not the platform. Minimal honest Web Reviews other than social media type posts presumably from paid for influences. Definitely not for me. *edit* Thanks for the response, all sorted now, I refused the gift and they received a refund, I have no interest in receiving 'tinggly credit' why would I book with a drop shipper who just sells another companies service and presumably takes a cut?
Hi Jayne, thank you for providing your feedback. Tinggly was created to allow for people to offer experiences in voucher form. This allows for the recipient to have the flexibility to book an adventure that fits best for them, at the time that works best for them. Your voucher can also be converted into Tinggly value, to use for multiple experiences instead of a single experience, as you mentioned you may enjoy instead. Our support team would love to assist you in how to use your gift in the best way for you! Please feel free to reach us by email: [email protected], or by phone +1 (646) 459 2776 (USA) or +44 20 3129 5860 (UK & Europe). We look forward to hearing from you!
great gift, website is wonderful and great to see all the experiences available.
Hi Joan! Thank you for your lovely review. Don't forget-- we have new experiences being added all the time, as more and more international activities become available! We hope you enjoy your next adventure with us!
Once you get the hang of it, fairly easy to navigate. Would like an option for a gift card. So, the amazing people at Tinggly reached out to me to show me where I could have added a message to the recipients of the gift box. I mean the screenshot and drew a circle around it! Who does that!! Best customer service ANYWHERE! My mistake and they made an offer to fix it for me. Again, who does that?! Everybody is getting Tinggly boxes from now on. If I could rate Tinggly 10 ⭐ I would. I will anyway⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐
Hi Suz! Lovely to hear from you about your experience with our website and customer service team. Thank you so much for the additional stars, we loved reading that! We are looking forward to being a part of your future celebrations, please continue to reach out if you need any further assistance. :)
Hi Karyn, thank you for your review! We are glad everything was quick and easy, and we hope it brings lots of joy!
Hi Roberta, thank you for your feedback! We are happy to hear the ordering process was smooth and hope the experience will be truly enjoyable!
I made an error when placing an order and they promptly fixed the error! Very professional and helpful
Hi Donna! We are so glad the error was fixed, and we hope the recipient loves their generous gift. Thank you for letting us know how we are doing, and don't hesitate to reach out if you need anything else!
Besides offering a very clever gift solution, they provide stellar customer support. I’d paid extra so the recipient would receive a physical gift box, but I’d unfortunately provided a defunct PO Box mailing address. Through the tracking number provided, I knew the PO had returned the package to Tinggly. (Meanwhile my order acknowledgement included an electronic version I could share.) I opened a support ticket via chat and thought it would be a long, drawn-out process but au contraire, I received prompt email support from a personable human. I provided a new address and the package was re-sent the same day. The recipient loves her gift. Besides providing an experience for her, it will give her ideas for everyplace she travels.
Hi Penelope! Your thoughtful and kind review has certainly made our team smile-- especially customer support! We are so glad to hear that we were able to assist you efficiently, as we understand and value the importance of gift giving. We are always happy to help, and to make sure the recipient can find the best experience possible in their gift box. Please don't hesitate to reach out if you need anything moving forward!
Easy process. Friends love it so much.
Hi there, thank you for sharing! We are so glad your friends enjoyed the gift!
Easy to use and a variety of package options. Hopefully my recipient enjoys the gift.
Hi Saad, thank you for your review! We are glad you found the process easy, and we hope the recipient will have a wonderful experience.
Was very glad to see a company offer this type of a service! Surprise Gifting loved ones just became a whole lot easier. Love the wide array of memorable experiences to choose from!
Hi Alexander, thank you for your wonderful review! We are happy you chose Tinggly and hope your loved ones have an amazing time with their experience!
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