TinyDeal offers the best price on China manufactured products, like Mobile Phone, Talbet PCs, iPhone & Samsung phone Gadget, Consumer Electronics, Home gardgets, Toy & Novelty, Fashion & Accessories, China Retail & Dropship, Chinese Product Wholesaler
Is TinyDeal legit?
TinyDeal (www.tinydeal.com) has a 3.0 out of 5 rating on OK.one, based on 477 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 42% give 1 star; The business has replied to 83% of negative reviews. Last updated 2026-10-24.
These story happened about 2 years ago. I've purchased scales from them, to measure my weight. Scales was not received. I tried to contact them a few times, and they always responded that everything is ok and need to wait a bit more.
When it was too near till PayPal protection term end I've opened a case on PayPal. And imagine what they have did?! They found some tracking number for some package that went to my city but into another post office. And PayPal decided that everything is fine and made a final desision on shop side.
The most interesting is not that these scales were purchased with free delivery without tracking number.
Reply from TinyDeal2016-06-15
Dear Customer,
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. Would you please provide us your purchasing account or email us at [email protected] so that we can check out more details for you? We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you. Thanks.
I've ordered an item from their oversee warehouse and they shipped it from HK. They refused to so pay the customs cost and furthermore even claimed, that it's my fault.. Complete and pure fraud. If only there was a way to punish those yellow idiots ....
Reply from TinyDeal2016-06-15
Dear Konstantin,
We are truly sorry to hear about your negative shopping experience, concerning custom service tax.
We'd like to look into what we can do to remedy the situation for you. We will send you an email later, please check out.
For the oversea warehouse, please refer to our FAQ http://help.tinydeal.com/faq/detail/34554
For the customs duty responsibility, please refer to our FAQ http://help.tinydeal.com/faq/detail/87
Hoping for your kindly understanding. Thank you.
Best Regards,
TinyDeal Team
I placed an order and made payments through Western Union and expected them to act quickly since I was leaving my present address. Todate they have not responded to advise whether they received the money or not. I made order number 2100060615040001386685 in order to replace earlier order of which the delivery address is now to be delivered to Zambia instead of South Sudan where I am. Two weeks now they are not telling me any thing and the order is still pending. I could not use the same MTCN number for the same order but instead have written to sates unfortunately, there is no feedback. Either they do not understand English or they are just adamant and cannot respond. I will not order anything from them again.
Reply from TinyDeal2016-06-16
We are sorry for the problem. We hope to help you. We will send you an email later, please check out.
We will try our best to solve your problem.
Wish you have a nice day!
I bought a phone from this site. When I order it it was stated that it is in stock. Then in a week or so they wrote on their site that it is on pre sale and that it will be in stock next week. When that date was reached they changed the date for another 10 days. When you write to them you get only short answer like ''please wait''.
Now I'm still waiting and i think that phone will never arrive, or it will arrive defective and money refund is only a dream!
Reply from TinyDeal2016-06-16
We are sorry for the problem. We hope to help you. We will send you an email later, please check out.
We will try our best to solve your problem.
Wish you have a nice day!
I ordered a 3rd party like a FitBit, it came on a few times but would never work properly. They gave me a few suggestions to try but never worked then I asked for a refund or replacement. This item was like $10-15 I can not remember but first they asked me to take it to a local shop, who is going to repair a sports tracker? Then they said I would need to ship it back to China, that was more than crazy it would cost 2 or 3 times what I paid for it. I opened a case with PayPal and Paypal saw it in my favor. Just a warning before you order from this place.
Reply from TinyDeal2016-06-16
We are sorry for the problem. We hope to help you. We will send you an email later, please check out.
We will try our best to solve your problem.
Wish you have a nice day!
I never recieved their items,and they never replied to my mail about this issue.
Reply from TinyDeal2016-06-16
Dear Eric Joshua,
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you.
After checking, we couldn't find any information about your order, didn't you copy a wrong reference number? Could you please provide the right order number or would you mind emailing us at [email protected] with your order details and please reference this review as well? We will try our best to solve the issue for you. We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you.
Thanks
I ordered 4x Xiaomi Piston Dazzle Edition in-ears for ~17€ while tinydeal had an offer for these headphones.
I received them yesterday, 25 days after ordering.
If you consider the price and the free standard shipping, this is what you can expect from a Chinese seller shipping items to Germany.
The in-ears are all genuine and they all work.
Reply from TinyDeal2016-06-16
Thank you for the positive reviews! We will keep providing you with good service, we hope you can enjoy purchasing on our website. Thanks for your support!
ISSUE 1:
I purchased a XIAOMI Mi Band 1s pedometer from Tinydeal.com on November 11, 2015. It a pre-sale item that was supposed to be shipped by November 30, 2015. This never happened. I contacted Tinydeal to inquire about the delay and they informed me that they did not have the product in stock. I finally received the item on January 16, 2016.
ISSUE 2:
The Mi Band that I received is defective as it does not count steps, track sleep, or measure my heart rate. On top of all of that, the heart rate monitor’s green light sensor continuously flashes and will not turn off. Plain and simple, the band does not work at all. I immediately contacted Xiaomi USA Customer Support and the representative attempted to troubleshoot the issue with me. I was told to un-pair the device and re-pair it, delete the Mi Fit app and re-install etc. Nothing worked and the device is still defective. As a result, I was told to contact Tinydeal to request a replacement Mi Band 1S.
I have contacted Tinydeal to explain my problem. The customer service representative (Chessy) has been extremely unhelpful and has instructed me to do the same things that the XIAOMI representative told me to do. I told her that I have already attempted to troubleshoot the issues but had no success. Subsequently, I have asked for a replacement device on numerous occasions. However, my requests have been ignored. She responds by asking me to take videos of the malfunctioning device and then telling me that the band is supposed to function this way. Really???? The band clearly doesn’t work as it does absolutely nothing. I have submitted numerous videos as proof and she is still ignoring my request for a refund. I have sent many emails back and forth with her and am getting nowhere. I have come to the conclusion that I will not be getting a replacement device nor my money back.
PLEASE DO NOT PURCHASE FROM THIS WEBSITE AS THEIR CUSTOMER SERVICE IS HORRIBLE. IF YOU RECEIVE A DEFECTIVE PRODUCT FROM THEM, THERE IS LITTLE TO NO CHANCE THAT YOU WILL GET YOUR MONEY BACK.
Reply from TinyDeal2016-06-16
We are sorry for the problem. We hope to help you. We will send you an email later, please check out.
We will try our best to solve your problem.
Wish you have a nice day!
I was buying from them i might buy over 2000€ in items. I always select POST NL just to be sure and avoid customs.but for few days
now they send from SG post.i specific select and pay more my items to be send from post NL but they didnt even bother to let you know if you want it by post SG.so they stealing money as post Nl is more expexpensive..
The problem is that i have to deal now with custom fees..so be carefull or stay away if you dont want fees from customs..
Be advised that when a buyer buy there are only this options for shipping
1 free post china non tracked
2 free post china tracked
3 netherlands post with more money
4 courier
There is NO selection for SG post singapoure
Reply from TinyDeal2016-06-16
We are sorry for the problem. We hope to help you. We will send you an email later, please check out.
We will try our best to solve your problem.
Wish you have a nice day!
I ordered two Mi Bands from them. One did not work.
After seeing my review here, TinyDeals gave me a full refund, and I was able to purchase a replacement band that works fine. No complaints at this point.
Reply from TinyDeal2016-06-16
We are sorry for the problem. We hope to help you. We will send you an email later, please check out.
We will try our best to solve your problem.
Wish you have a nice day!
i'v been scrolling down to see what people say about Tinydeal and I was realy surprised of all those Negative Postes, im a regular buyer in Tinydeal web Store with Over 20 Purchases for 1 and a half year i bought from them about 6 mobile phones and some accessories and clothes and i was very happy and steel happy until Now , to be honest Tinydeal wasn't my first internet purchase experience becouse i just picked randomely an online store which was 1949deal it wasn't a bad experience the Lenovo phone was cheaper in there store then any other store but it took 50 days to get to me and becous it was my first purchase outside Morocco i sufferd every night of insomnia becouse i was thinking about my new outborders phone LoL . so i was looking in the internet for other stores i could trust and by accident i found i forum which list the top ten chine stores on the net so it just happened that i picked up Tinydeal becous i liked there site design and how easy to use it was SO i made my first order and it was a very good experience i got my Timmy E86 phone in 35 days(actualy the phone arrived to morocco after 20days but my local post company is suck and as slow as sneal) so the phone was great and working well just the Battery was not lasting for a day but it was solved when i contacted them and asked them to send me another battery free they acceepted and asked me Kindely if i can send them just 5usd as a cost of shipping but i refused and told them that im already will make an order from them and they can send the battery with the other order and they accepted since then i was dealing with just Tindeal and made many purchases from them with no probeleme excepte for one, i brock my Cubot S208 display screen and asked to provide me one with a good price and they did ,after 4 weeks i got it but (i know i should not say that becous they may see it) i miss placed the display screen and i messed the display connector and contacted them protending that the screen was faulty so they gave me instruction to see if i didn't assemble it in the right way but i knew it wouldn't work :p and told them that the screen is faulty so they asked me to reteurn it to get my full refund but i couldnt becous the shipping company prices here was high so i made a dispute on paypal and they asked me to close it and gave me two choices,reteurn the item and get full refund or keep the display and get partial refund so i accepted the paretial refund and got 20usd of 38 i paid and later everthing was Okay with the next Purchases
So i think all the reviews does not realy show the real performance of any company becous obviousely the people who had a good experience dont realy give time or bother to write a review Like the other people who had a bad experience and look every where to write a negative review
Reply from TinyDeal2016-06-16
Thank you for the positive reviews! We will keep providing you with good service, we hope you can enjoy purchasing on our website. Thanks for your support!
Luckily i lost ONLY 4.54€ items value. Even if i was protected from Paypal they accept to refound me. The problem is that they didn't send back money at all. They charge a sort of "TD points" to spend for another item, they want you order another thing. The trick is we can't get back money but also can't get back the total value spent. Unbelieveble. for 4.54€ i obtained 50 TD points. But is can get back ONLY equivalent of 30 TD points value. I wont' but NOTHING and to me this seller is totally disqualified.
Reply from TinyDeal2016-06-16
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. Would you please provide us the order number or email us at [email protected] with your order details so that we can check out more details for you? We always strive to give the best service possible and make customer's experience our top priority. Hoping for your kindly understand and we look forward to hearing from you. Thanks.
We are sorry for the problem. We hope to help you. We will send you an email later, please check out.
We will try our best to solve your problem.
Wish you have a nice day!
Worst purchasing experience I've had in years. **UPDATE: fully refunded after 8 months
On 25th of November, I've ordered 2 smartphones from their website, following their menu (Overseas Warehouse -> European Warehouse) and DHL as a courier. Both of the phones were initialized from Hong Kong. I paid 33 euros import taxes to DHL, plus the package only contained one of the phones. They had also declared 80 euros of package value instead of 220 to save money.
After a few days of waiting for their emails, I claimed a refund through Paypal, for the phone I didn't get. They refused the refund and told me the second phone is on its way, providing me with a tracking number of Regular Post (even though I had paid for DHL).
It has been more than one month and the phone has not reached me. I paid for DHL transport and the indicated time was 6-7 days. The first phone arrived after 10+ days.
UPDATE: The second one, is now stuck somewhere in Finland, after 35 days, as you can see for yourselves by searching for this parcel code:
RP414925687SG (google finnish post tracking)
UPDATE2: Some more things they told me after inquiries: 1. They declared a cost of 80 USD for the phone that costs 220 Euro to save money from DHL. 2. They sent one of the phones through regular post because it was in another stock. 3. Even if you use the website menu "Overseas warehouse --> European warehouse", you will still get a phone sent from Hong Kong.
UPDATE3: They sent me an email, promising a refund since the item was returned to them. That happened a week ago. There is no refund yet. They have BOTH THE ITEM AND MY MONEY. They won't even reply to my emails..Someone shut this company down please.. This is illegal
Want proof? Here (if you still doubt it, ask me to forward you the email):
Hello kalfasyan,
This is regarding the review that you wrote for TinyDeal at ResellerRatings.com:
--------------------------------------------------------------
Dear customer, Hello from TinyDeal.com, we have read your reviews about our site. We don’t want to deceive any customer. We’re sorry about the inconvenience caused. It looks like one of your items P07-EPP6000P has been returned by the post office, while the other P086-4ZENF2 was delivered on Dec 8th 2015. Please choose a method you prefer below, so that we can resolve your problem as quickly as possible. 1. Please modify your negative review about us into a positive one on site resellerating.com. We refund you the total value of P07-EPP6000P in the form of TD points. TD points can be used to make a purchase on our site and can be used as discount. 2. We can also refund you the total value of P07-EPP6000P in cash(preferably via Paypal), in exchange of a positive review. 3. If you’re not satisfied with the above 2 methods, please tell us your preferred method. If we don’t receive your reply email within 72 hours, we will refund you 50% TD points automatically. If you have any further questions, please let us know by email. This communication is dedicated to this order, not available for any further problems, please keep it private. Best Wishes TinyDeal.com
--------------------------------------------------------------
This message was relayed to you by ResellerRatings.com for TinyDealService. If you wish to reply to this company, simply hit reply or compose a new email to service[at]tinydeal.com.
The ResellerRatings Team
UPDATE4: After 8 months since my purchase, I was contacted by the customer service, which had clear intentions to refund me, initially for the import taxes, and later for my phone. Even though I had a terrible initial experience, I now change this review to 4 stars due to the refund which I appreciate even though it came late. They probably changed personnel and I would like to encourage them to continue on the same path.
Reply from TinyDeal2016-06-17
We're terribly sorry to hear about your unhappy experience and we'd like to look into this for you. We will send you an email later, please check out.
We will try our best to solve your problem.
Wish you have a nice day!
Tinydeal offered me "express shipping" (8-12 day delivery) for which I paid for just to find out that it was going to take all month to get to me, if it even does. I tried to email them and have receive no response other than a shipping address confirmation, auto responses telling me their hours of business, and advertisements. When emails failed to work I got in contact with a customer service rep who kept copying and pasting the same things over and over. When I finally got her to "help" me she gave me some stupid tracking number that didn't even match the original number given to me when my order "shipped". It says on my invoice that the order shipped on the 1st and she insisted that it shipped on the 3rd. She also proceeded to inform me that they answered my emails and when I checked all of my folders I didn't have any. I have been on them for days about my order and can not get a direct answer as to how to track my order correctly, how to get a refund, and why no one will answer my emails. The customer service reps also will kick you out of a chat with them at any time and will not allow you back on even though the site says they offer 24-7 live chat services. BE PREPARED TO WASTE YOUR TIME AND MONEY IF YOU ORDER FROM HERE. It is infuriating to try and get anything solved. Do not order from this site!!!
Reply from TinyDeal2016-06-17
Dear Crystal Simecek,
We appreciate that you've shared your feedback and concerns. We're terribly sorry to hear about your negative experience. We'd like to look into this for you and send you an email later, please check out.
We will try our best to solve your problem.
Wish you have a nice day!
Thanks.
A traceable shipping has been lost by the postal service and their many conversations later, they do not want to REFUND ME.
look for other online sites. they are crooks. bad of all.
WORST SITE & CUSTOMER SERVICE OF ALL
I ordered a Elephone M2 on the 23rd of November 2015, less than 24 hours I changed my mind and decided to cancel my order, I spoke to someone at TinyDeal using the chat function and they confirmed my order had been cancelled and I would recieve my refund in 2-3 days.
2 days past and no refund, so once again I contacted them to request my refund, I was told to wait another 2-3 days. Contacted them on the Friday (2 days later) and was told it would be in on the Monday.
Today is Monday and low and behold still no refund and I've been told to wait yet another 2 days! Luckily I paid with PayPal so hoping those guys can help.
Here are the transcripts:
1st Transcript:
Steve: Welcome! How may I help you?
David: Good Morning
Steve: hi
David: Is it possible to cancel this irder for a full refund please.
David: *order
Steve: 752005?
David : Yes please
Steve: Please wait for a moment, I am checking for you.
Steve: Your order is cancelled now
Steve: Please check your paypal account 3-5 business days later
Steve: The status will be changed when the refund is complete
David : Thank you!
Steve: Been a pleasure
David : So I should recieve a refund of the funds within 3-5 days?
2nd Transcript:
Marta: Welcome! How may I help you?
David: Good Morning,
David: Can I just confirm the status of my order?
Marta:
75200
David: I requested cancellation 2 days ago and the order page is still showing processing?
David: Yes
Marta: We have cancelled your order#75200. Please check your paid account several days later.
Marta: Paypal: 2-3 business days(payment within 60 days)
Marta: Credit/Debit card: 7-14 business days(payment within 180 days)
Marta: Other payment methods: Please contact our customer service for more information.
Marta: The status will be changed when the refund is completed at our end.
Marta: If you initiated the request for the refund of your order, please disregard this email. It was only sent to alert you in case you did not initiate the request yourself.
Marta: If you did not initiate the request for the refund, we recommend that you reply this email or contact our LiveChat immediately.
Marta: Regards,
Marta: Customer Service of TinyDeal
David: Is that an email that was sent out?
David: As I have not recieved that
David: So I paid by Paypal, how long until my money is refunded?
David: Is it possible to have an email confirming my cancellation?
Marta: i have sent the email
David: I have not recieved it....
David: Is it worth me speaking to Paypal
3rd Transcript:
Brenda: Welcome! How may I help you?
David: Hi Brenda
David: Can you please let me know why I am still awaiting a refund please.
David: I was told 2-3 days for the money to come back to me, but today is day three and I am still without my refund
Brenda: sorry that you should wait until Monday
David: But that means it would have been 5 days?
David: I was told 2-3 days
David: I don't want to wait until Monday, surely there is someone who can process my refund sooner!
David: I will have to open a complaint with PayPal.
Brenda: now weekend
David: It is Friday
Brenda: yes , don't work already
David: I'll dispute through PayPal
David: Thanks
Brenda: Thanks for your support to our website.In order to improve our customer satisfaction. Could you please click CLOSE on the top right corner to evaluate our service. Have a nice day!
4th Transcript:
There is a 4th transcript from this morning, however when I requested a copy from their website it never arrived.......... speaks volumes about the type of company they are.
They are now sitting on my £117 with no signs of getting it back.
THESE GUYS ARE COWBOYS AVOID AT ALL COSTS!
Hello,
I ordered this new Xiaomi hybrid earphones, but the parcel got stuck at Airport security check in China and was returned. So I asked for a refund, but they have not answered yet....
Update 11/12: They have have asked me to wait, so I waited. Now the item says:
"Shenzhen Transit Station import customs cleared (domestic transit )"
So waiting for refund.
Bad Custumer Service, impossible to return broken cell
Two weeks after recieving the cell it stopped working propperly. When I asked Tiny Deals for the adress to return the phone they answered me that they do not accept DHL wich is the only carrier who ships to china. So I have no way to return the item.
As the title says, STAY AWAYYY FROM THIS WEBSITE!! I ordered an item many many months ago for a present for my friend. So at first this website tells me "we'll speak to our post office and get back to you". I wait, and no response. I email them once again and once again they tell me that they will ask their post office. This cycle repeated for several more times. Then the laughable happened, they offered me some ridiculous TD points for 80% of my product to "end the case". So case in point:
1) They aren't explaining what on earth happened to my item
2) This is the first time I am ordering from this site, had a terrible experience, and they expect me to accept their compensation of 80% of the price of my product in TD points to purchase another item.
3) Each 10% TD points is 1usd so basically their compensation is 8 dollars for an item that I paid nearly 3x the price of that, for...
4) The take forever to respond and when they do, they keep repeating the same thing.
In short, if anyone is considering buying from the site for the first time, or again, consider reading not just my review, but majority of the reviews below. I am sure it will give you the same response as I am stating here. I wish there were an option for 0 stars. Even 1 star doesn't do this company justice.
Rosa Clara
oclean.com
Sky Express
TINYCOTTONS
Vinted DE
Vivo
Touch of Class