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Vehicles & Transportation

Tire Rack

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201 reviews

4.7201 reviews
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About Tire Rack

Data updated
Website
www.tirerack.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (8/8)
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About this business

Tire Rack has been helping drivers find the right tires, wheels, and accessories for over 40 years. We combine expert knowledge with independent, instrumented tire testing on our very own test track, so you get honest results on ride comfort, handling, wet and dry traction, and braking and more. Along with our own tests, we feature millions of customer tire reviews, giving you confidence before you buy your next set of tires.We carry one of the largest selections of tires and wheels online, including trusted brands like Michelin, Bridgestone, Continental, Goodyear, Pirelli, BFGoodrich, and more. Whether you drive a sports car, sedan, SUV, truck, or electric vehicle, Tire Rack has options designed for performance, safety, and long-lasting value.Convenience sets us apart. Tire Rack partners with over 10,000 trusted tire shops and local installers nationwide, making it easy to have your tires delivered and professionally installed near you. For even greater flexibility, we also offer mobile tire installation, where experts come to your driveway or workplace.Drivers looking for value will also find frequent tire deals, rebates, and special offers that make premium brands more affordable. Whether you’re shopping for winter tires, performance tires, or EV-ready options, Tire Rack makes it easy to find the right set and get them installed at a shop you trust.With testing you can rely on, reviews you can trust, and installers nationwide, Tire Rack is your go-to destination for tire deals, tire shops, and expert tire installation near you.

Written by the business, not verified by us.

Is Tire Rack legit?

Tire Rack (www.tirerack.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that browsing online is simple and user-friendly, making the entire ordering process exceptionally smooth, straightforward, and stress-free. People also deeply appreciate the remarkably quick delivery times, competitive pricing, and great product availability for their specific vehicles. Some reviewers were not happy with occasional shipping delays and inaccurate tracking updates during transit. Customers noted that certain orders occasionally experienced unexpected transit setbacks, delivery coordination challenges, or handling hassles. Consumers mentioned experiencing minor issues related to these delivery disruptions when trying to complete their necessary automotive installations on schedule.

Auto-generated from all reviews of this business. For reference only.

What people say

Always on time great quality

I have been a customer since 2016 and you guys have always given me great service and have always been very professional. Thank you!!

Reply from Tire Rack2026-08-10

Hi Priscilla, thank you so much for sharing your experience! We’re thrilled to hear everything went smoothly with your order. Our team works hard to make sure you get the right tires quickly, and it means a lot to know we hit the mark for you.

Orders get split up

Ordered the tires on a Thursday. They told me they'd be delivered the following Wednesday. Order 4 tires and received 2 of em on Wed. Had to wait a week for the other 2 to show up and pay a mechanic to hold my car for that long (for a charge) until the other 2 showed up. Needed a wheel alignment with it being all wheel drive, had to wait. But I ordered 4. Called and all I got was 75 bucks rebate and a sorry.

Reply from Tire Rack2026-08-06

Hi Brian, thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been and we will reach out to you directly.

Cecilia CardwellUnited States · 3 reviews · Experienced 2026-07-01 ·

Road Hazard Warranty Honored

I had popped a “donut tire” that a shop had put on when I thought they had fixed a slow leak. So I had to buy two new front tires-and I got two more Vredestein tires, because they’re a great ride. One month later, I hit a road hazard and fortunately happened to notice that Tire Rack had a warranty policy. Luckily for me, they honored their warranty for my one month old popped tire when I ordered the replacement tire! Tire Rack runs a great business, & I will be definitely be doing business with them in the future, and recommending them to friends as well. Thank you, Tire Rack for honoring the warranty!! Sincerely, Cecilia Cardwell

Reply from Tire Rack2026-07-31

Hi Cecilia, thank you so much for sharing your experience! We’re thrilled to hear everything went smoothly with your order. Our team works hard to make sure you get the right tires quickly, and it means a lot to know we hit the mark for you.

John FeoreUnited States · 2 reviews · Experienced 2026-07-29 ·

QUICK AND RELIABLE

Reply from Tire Rack2026-07-31

We strive to meet and exceed customer expectations, so we are delighted to hear that we were able to do so for you! Come back and see us again John.

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Lori MillerUnited States · 2 reviews · Experienced 2026-07-22 ·

Placing the order was easy and I was…

Placing the order was easy and I was pleasantly surprised at how fast I got my tires.

Reply from Tire Rack2026-07-31

Hi Lori, we’re so happy to hear your experience was a positive one! Our team works hard to provide the best service possible, and it’s rewarding to know it made a difference for you. Thanks for choosing Tire Rack!

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Jennifer PedersenUnited States · 1 review · Experienced 2026-07-23 ·

Excellent pricing and super quick…

Excellent pricing and super quick delivery!

Reply from Tire Rack2026-07-30

Hi Jennifer, thank you for your kind words! We’re so glad your Tire Rack experience went smoothly and that we could help you find exactly what you needed.

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MartyUnited States · 1 review · Experienced 2026-07-17 ·

This is a Discount Tire and Tire Rack…

This is a Discount Tire and Tire Rack review. I was at an out of town car show and ended up with a wire sticking out of my Continental Extreme Sport rear tire, this was on Friday afternoon. The tires are not quite a year old. The local Discount Tire shop assured me that they’d have a replacement for me by Saturday afternoon. Much to my dismay the tire did not arrive and was told that I’d have to wait until Monday. We were two hours from home and needed to be back by Monday am. Ben, the manager, told me he thought he may have something we could use. He set me up with a Pirelli P-Zero tire as a temporary fix, mounted it up and balanced it in order to get us on the road back home. He charged me absolutely nothing for the tire or installation! I tipped them generously! I ordered a new Continental tire when we got home and realized that my tires were still covered under the road hazard warranty. The new tire arrived, my local Discount Tire mounted it up and they informed me that my center cap was damaged. They weren’t sure if they damaged it or the previous shop did it. Needless to say they ordered me a new one. It was a fantastic experience all the way!

Reply from Tire Rack2026-07-30

Thanks for sharing your experience, Marty. We’re grateful for your trust and so happy we could deliver what you needed. We’re always here whenever you need us again!

T
Tom NathanUnited States · 3 reviews · Experienced 2026-07-20 ·

I was disappointed that the road hazard…

I was disappointed that the road hazard warranty did not cover my tire with about 12K miles on it. A piece of metal punctured the middle tread of my tire, but I was told is could not be repaired due to the size of the puncture. This tire had only about 12K miles on it and was purchased March 2024. July 2026 is considered no road hazard warranty, and my only choice was to purchase a new replacement tire at full price. The delivery and installation of the replacement tire was fine, but the sour taste of a road hazard warranty that left me out to dry soured the experience.

Reply from Tire Rack2026-07-30

Thank you for contacting us, Tom. We understand how frustrating unexpected tire damage can be and a member of our team will be reaching out to you directly.

LaFrancisUnited States · 9 reviews · Experienced 2026-07-19 ·

Service, Price, and Delivery

All the way from ordering to the price and the delivery was with ease.

Reply from Tire Rack2026-07-29

We are so glad to hear you've enjoyed the service. We appreciate the kind words and look forward to working with you again in the future!

V
Valdivia Barba AlfredoMexico · 2 reviews · Experienced 2026-07-28 ·

Great service and follow up

Reply from Tire Rack2026-07-29

Thanks for sharing your experience, Valdiva. We’re grateful for your trust and so happy we could deliver what you needed. We’re always here whenever you need us again!

E
EdwardUnited States · 1 review · Experienced 2026-07-21 ·

Dependable accurate and fast

Easy accurate and super fast

Reply from Tire Rack2026-07-29

Thank you for the 5- Stars and come back and see us again Edward!

M
Michele HurtubiseUnited States · 13 reviews · Experienced 2026-07-08 ·

It was easy to locate my tires online…

It was easy to locate my tires online at Tire Rack, order them and have them shipped to a Firestone location. I received updates on a regular basis. I didn’t compare prices much but I did a quick search online and I think I got a good price.

Reply from Tire Rack2026-07-29

Hello Michele, thank you for your kind words! We’re so glad your Tire Rack experience went smoothly and that we could help you find exactly what you needed.

Jake SessumUnited States · 1 review · Experienced 2026-07-24 ·

Bought wheels and tires

Bought wheels and tires. They made it so nice and simple. Also had some questions for customer service and they were great to deal with.

Reply from Tire Rack2026-07-28

Hi Jake, thank you for your kind words! We’re so glad your Tire Rack experience went smoothly and that we could help you find exactly what you needed.

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Tom NathanUnited States · 3 reviews · Experienced 2026-07-22 ·

I was disappointed to find out that…

I was disappointed to find out that after having a piece of metal puncture my steel belted tire with only about 12K miles on it that the Road Hazard warranty did not apply and the tire was not repairable. The Road Hazard warranty from Tire Rack is only good for two years and has nothing to do with remaining tread on the tire. I had to purchase a new replacement tire and received no credit for the tire that was only driven on for 12K miles. Also, since the tire was not repairable, I was charged an installation fee for the replacement tire. Delivery and installation of the replacement tire that I had to purchase went fine...except that the installer (America's Tire) did not return and lost my Land Rover specific valve stem cap on the wheel.

Reply from Tire Rack2026-07-28

Hello Ton, we apologize for the inconvenience, and a member of our team has reached out to you for additional information.

John BryantUnited States · 1 review · Experienced 2026-07-24 ·

Tires

It was easy and Discount Tire did a good job.

Reply from Tire Rack2026-07-27

Thank you for sharing this feedback! We are so happy we made your experience with us enjoyable!

philip becknerUnited States · 1 review · Experienced 2026-07-20 ·

Ordered race battery because they said…

Ordered race battery because they said I could get it next day since they had it at a location close to me.however I did not receive when said and missed the race.

Reply from Tire Rack2026-07-27

Hi Philip, we’re really sorry to hear there was an issue with your order — that’s never the experience we want for our customers and will have reviewed and reach back out to you directly.

D
Dennis SmithUnited States · 1 review · Experienced 2026-07-22 ·

Received my order quickly at a good…

Received my order quickly at a good price.

Reply from Tire Rack2026-07-28

We are so glad to hear you've enjoyed the service. We appreciate the kind words and look forward to working with you again in the future!

jen smithUnited States · 1 review · Experienced 2026-07-20 ·

Able to select the tires and purchase…

Able to select the tires and purchase through Affirm which is very helpful. Tires delivered to the selected tire installer and I had no issues. Definitely would order again.

Reply from Tire Rack2026-07-27

Jen, your message made our day! We’re so glad to know you had such a positive experience. Thanks for choosing Tire Rack — we look forward to helping again.

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Leo Edward Dugdale IIIUnited States · 2 reviews · Experienced 2026-07-22 ·

Great communication

I tracked my order and retrieved it from the driveway and stored it in my garage. Great communication on the delivery!

Reply from Tire Rack2026-07-27

Thanks for sharing your experience, Leo. We’re grateful for your trust and so happy we could deliver what you needed. We’re always here whenever you need us again!

D
Dave AasUnited States · 2 reviews · Experienced 2026-07-22 ·

Great experience!

My specialty tires arrived quickly and were correct for my vehicle. Very satisfied. My first purchase from Tire Rack, but I have friends that have used TR for years.

Reply from Tire Rack2026-07-27

Hi Dave, thank you for your kind words! We’re so glad your Tire Rack experience went smoothly and that we could help you find exactly what you needed.

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