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Food, Beverages & Tobacco

Tortuga Rum Cakes

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101 reviews

4.7101 reviews
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About Tortuga Rum Cakes

Data updated
Website
www.tortugarumcakes.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Replies to negative
0% (0/8)
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786-817-6880[email protected]www.tortugarumcakes.com

About this business

Tortuga Rum Cakes - A taste of the Caribbean! For over 30 years, we've been making rum cakes with flavours like chocolate, coconut, key lime, and many more! For over 25 years, Tortuga has brought the Cayman Islands, the Caribbean, Jamaican and Bahamas ...

Is Tortuga Rum Cakes legit?

Tortuga Rum Cakes (www.tortugarumcakes.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-29.

What people say

B
BertUnited States · 1 review · Experienced 2022-12-14 ·

Beware - Tortuga Rum Cakes May Not Deliver What You Paid For

I made an online order last December for 2 Provenance 6-Packs. I only received 1. I have called multiple times and have not been able to get a refund or get the product I paid for. Beware, customer service will not be able to help. They don't return your calls. Even though the cakes are very good, I will not buy from their online store again.

Theresa LordUnited Kingdom · 1 review ·

Definitely not REAL rum cake!!!

This cake is so bad, no rum taste a weird chemical aftertaste. All the fruit is on the outside not even mixed in right. It’s nothing like it use to be and a embarrassment to any Caribbean island selling it! People buying this must have never made a cake in their lives if they actually like it! Thank God I’m Bajan and can make the real thing or I’d be crying now, I’ve had Irish butter rum cake that tasted 100 times better than this.

S
SharonUnited States · 1 review ·

Great Cakes and Great Customer Service!

These Delicious Cakes! I have ordered Tortuga Rum Cakes for years as gifts and for myself. I recently placed a gift order and more cakes were delivered than what was ordered and paid for. I contacted customer service and within a couple of hours, I received an email from Adeanys, Customer Service Advisor. She apologized for the incorrect order and informed me that the 10 additional cakes did not need be returned. Wow! Great Customer Service and Great Cakes!

Peggy Grandel MuracoUnited States · 7 reviews ·

Sent it as a gift and was embarrassed at the size

So disappointed an embarrassed with the size. I bought and sent it to my son for his birthday since I can't be with him due to the stay at home order. In the meantime my daughter purchased one for herself. The cost was almost $30 for a cake that is so small it was embarrassing to send. I was shocked when I heard how small it was for that price. I entered in a date closer to his birthday of April 28 but they sent it immediately which was fine but not what I wanted. When I went to the site and saw the boxes all the cakes look much bigger. I bought the 16 oz size and was embarrassed when I heard how small it was. Thirty dollars was definitely not worth to pay for the price of that cake I don't care how good it is supposed to taste. I wouldn't buy from there again. I don't feel that size is worth the price.

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