Travel Insured International (www.travelinsured.com) has a 4.0 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
We didn’t need it but it takes away a lot of stress knowing we are covered for anything that could happen.
Exactly! That’s the goal of travel insurance—it’s better to have it and not need it, than to need it and not have it. Definitely worth it for the peace of mind. Here's to protecting life's precious moments together.
The policy was somewhat expensive.
We completely understand. Quality protection often comes with a higher price tag. We would suggest in the future please call us to discuss options we may have for you and your concerns when traveling.
I had lots of questions and the rep walked me through the process and answered all my questions in a timely basis. Thanks for the reassurance!
Thank you for taking the time to share your experience! Our team strives to provide clear, timely support, and we'll be sure to pass your kind words along . We look forward to assisting you again in the future!"
I had no issues and did not file any claim.
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Still waiting on my claim to be processed. It's taken from january 28th of this year up until last week which is the week of June 20th to get the final documents for my claim. When you ask staff questions, they're very blunt, they are very short... they seem to never answer questions and always walk around the question when asking about the time frame. And I was told now that they got ever they can finalize the claim but it goes in the order my documents were received. Which all of our documents turned in Quite a while back.They were waiting on the a booking company to forward them the information they Needed.. definitely would not recommend this company at this point in time unless they can get things handled pretty quickly. We will not be using them regardless of their rating on our next cruise.This spring
Dear Joseph Garza, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We strive to provide clear, timely communication throughout the claims process, and we apologize if we did not meet those expectations. If you have questions about your claim, please call 1-800-243-3174 and ask to speak directly with your claim analyst. Thank you for choosing Travel Insured International. -Catherine
The company I purchased from refuses to process the claim when I got injured. I have given them every single piece of information I have, multiple times and one stupid ignorant woman has no idea what has been submitted. I will never use this website to buy travel insurance again!
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to [email protected] with your full name, plan number, and contact information, and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments
Our insurance claim was denied and I understand some of the complicated policy terms and limits. However, I question the company’s policy on purchasing the policy. We booked our trip almost a year in advance when we realized we were not already insured, we purchased a policy with only a little over a month of being insured. The agent selling the policy quickly took our $1300 We did not realize that all that happened medically for the previous 11 months would be considered pre existing. So the money was totally wasted and the company representative should have told us that. What is your policy with selling the insurance for such a short time and charging full price and no warning of what would be covered ? Thank you and looking forward to your reply
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to [email protected] with your full name, plan number, contact information, details of your review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
Great price for what is covered
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
My son made all the arrangements and was very pleased.
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Thank you for your positive feedback. Here is to more worry-free moments.
Thank you for the peace of mind in traveling.
Exactly! That’s the goal of travel insurance—it’s better to have it and not need it, than to need it and not have it. Definitely worth it for the peace of mind.Here is to more worry-free moments.
I didn’t have to use it this time but I have in the past and this is great to have!
Thank you for your continued trust in traveling insured with us! Here's to protecting life's precious moments together.
It was ok. It was involvwd
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to [email protected] with your full name, plan number, contact information, details of your review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine"
Thank you for sharing your positive experience. We love being part of your treasured travel moments.
Agent was great, no claims needed.
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
Necessary to have the travel insurance for Africa but to us it’s on the expensive side.
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
I was misled by your employee, Marimar Lacandola. And because I trusted for her to guide me correctly, I ended up OVER spending more than one thousand dollars. I tried to call and get a different travel advisor but I was unable to. I was told to call the number if I needed something, but email is always more convenient for me. I told Marimar that I wanted to work with someone else, and she wouldn't assist me in that either. So, overall, it was a disappointing experience.
Dear Christina, Although we are not affiliated with Marimar Lacandola, we regret your disappointing experience. Thank you for choosing Travel Insured International and USAA to insure your trip and to provide peace of mind! -Catherine
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