Travel Insured International (www.travelinsured.com) has a 4.0 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
It’s great to have some reassurance and piece of mind.
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
I am getting the run around from this company on my claim from a January 3rd, 2026 cruise which we missed because we could not get to San Juan the day before due to US Military operations grounding all flights the day before the crew. I keep providing information, and they say we have all we need. Then they wait a few weeks to ask for more. I w.ould live a response from somone
Dear Harry Murphy, We’re very sorry to hear about your experience and understand how frustrating this has been, especially given the circumstances surrounding your missed cruise. We apologize for the inconvenience and for any frustration caused by the claims process and follow-up requests. Our team has made attempts to reach you to discuss your claim and provide further clarification. Please contact your claims analyst directly at your earliest convenience so they can review the file with you, provide additional information, and help address any outstanding questions. Thank you for trusting Travel Insured International. -Catherine
Great job! I was glad we had it and didnt need it
That’s the goal of travel insurance—it’s better to have it and not need it, than to need it and not have it. Definitely worth it for the peace of mind. Here's to protecting life's precious moments together.
Thank you for your positive feedback. Here is to more worry-free moments.
Provided peace of mind incase the trip got cancelled.
That’s the goal of travel insurance—it’s better to have it and not need it, than to need it and not have it. Definitely worth it for the peace of mind. Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Thankfully we did not need to use the insurance on our trip. Anyone I needed to talk to before our trip was very helpful.
Thank you for sharing your positive experience. We love being part of your treasured travel moments.
Found out insurance was worthless and we would have lost everything for our cruise had Alaska Airlines not gotten us onto a direct American flight to VanCouver day before the cruise. Will never purchase again.
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to [email protected] with your full name, plan number, and contact information, and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
Purchasing the travel insurance is clear and easy.
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
The two reps I spoke were super but your email service is not working and I could not get confirmation of my insurance plan and still don’t have it.
We are sorry to hear that! Please call our customer care department at 1-800-243-3174 so we may better assist you.
Saved some money using Travel Insured and made memories with my son aboard Utopia of the Seas! AMAZING!!
Thank you for sharing your positive experience. We love being part of your treasured travel moments. !!
The company recognized the validity of my claims and acted affirmatively after thorough reviews. It is a most professional organization.
Thank you so much for your kind words. Ensuring a fair, thorough review process is a top priority for our team, and we are thrilled to know we met your expectations. If you ever need assistance again, please do not hesitate to reach out. Here's to protecting life's precious moments together.
I submitted a negative review about a week ago because I was not getting any help with TII. I just wanted to post a favorable review, that today I received a notification and was paid for my medical expenses. I am extremely happy that my review was looked into and everything has been made right. I now have no further complaints.
Thank you for sharing this positive update. We are incredibly happy to know that your concerns were addressed and that your claim has been completed. We take our customer feedback to heart, and it means the world to us that we were able to make this right for you. Wishing you all the best!
The process of making a claim and getting it approved is ridiculous. The amount of back and forth and detail required is absurd. I imagine this is a company strategy as I am sure many people just give up given how much time is wasted. I made a small claim almost 2 months ago and it is still not resolved.
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to [email protected] with your full name, plan number, and contact information, and a description of your review. I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
The insurance is great, understandably the paper work is daunting to fill out
Thank you for your feedback, Most of our clients feel the exact same way. It's completely valid. Once we get past this initial paperwork hurdle, you'll have complete peace of mind. Any questions along the way please reach out to us.
I have opened a claim 2 years ago and they are still processing it. My grandpa passed away while I was travelling and I rushed home to be present at his funeral. The insurance company still did not issue a reimbursement for my flight or for any of my expenses getting home. I am extremely frustrated and they have not responded to my emails... I travel often and have had pleasant experiences with other travel insurance companies, but I will never use Travel Insured again
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to [email protected] with your full name, plan number, and contact information, and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
For my recent Safari trip to Botswana and South Africa I chose Travel Insured because in today's world we can never be sure when turmoil will break out making travel a bit nerve racking anc cancellation for a non-covered reason a reality. Travel Insured has the highest return rate (75%) of Cancel For Any Reason Coverage of all the insurance companies I checked. Plus your pricing is very competitive. I will always choose TII. Thank you
Thank you for your incredible feedback! We are thrilled to hear that our Cancel For Any Reason Coverage and competitive pricing provided the peace of mind you needed for your safari in Botswana and South Africa. We know that navigating travel today can be nerve-racking, and being able to recoup non-refundable cost is incredibly important. We are so glad we could deliver the high-level return and support you deserve. Thank you for trusting Travel Insured International for your adventures. We look forward to protecting your future journeys!
Thank you so much for your kind words ! I will certainly share with the team ! Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
Took care of my claim and received refund within a month or so.
Thank you for choosing Travel Insured to get the right protection that meets you in the moment.
Had to cancel my trip and this company didn't hesitate on sending me the check I highly recommend them.
We are so sorry your travel plans didn't work out, but we know how stressful cancellations can be and always want to make the process as seamless as possible for you. We appreciate your business and hope to help you book a successful trip in the future!
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