Uber

Everything want soothingly

Everything want soothingly. It is simple to use, book or cancel. Drivers are punctual and the cars good, clean

Excellent service

I am an Uber beginner

I am an Uber beginner. A friend suggested it was time to start using Uber, and so I did, whilst interstate, and with friend alongside to guide me. I have loved 100% of the experience. The booking process fine so far, drivers have been great, and the prices good. Thanks Uber- rather seamless.

Recurring Uber One membership!!!

I discovered three recurring Uber One charges of €4.99, even though I did not knowingly or intentionally sign up for the subscription. Uber told me that a free trial had automatically converted into a paid membership, but they would not provide the exact activation date, the sign-up screen, or evidence showing that I had clearly agreed to recurring monthly payments. I had not used the membership benefits, nor used the app in the period. Their support also gave me contradictory answers: first saying that the membership had been refunded, then later refusing the refund because more than 14 days had passed—even though the latest charge was only six days old. When I asked them to escalate the complaint and provide proof of consent, they closed the case and said they would not respond further. This was an extremely frustrating experience. Subscription sign-ups and automatic renewals should be clear, transparent and easy to challenge when a customer says they did not knowingly agree.

Long waiting times

The service delivered by the driver was…

The service delivered by the driver was fantastic and totally worth it. But…The prices are too high tbh. Also I found out that drivers are NOT getting their fair share of fares that they use ALL their infrastructure to deliver for riders. This needs to change ASAP to be fair. Uber must b a good citizen on these items.

Booked two trips in the morning of a…

Booked two trips in the morning of a baseball game .. the return trip never happened .. left me stranded with my son at the stadium .. driver was 2 miles away and cancelled the ride .. couldn’t find another driver .. drivers cancel on lower rates so they can get higher ones at that time .. Uber shouldn’t book a ride for a price and not be able to deliver on that rate

App is easy to use

App is easy to use, services thus far has been excellent.

Uber never disappoints me whenever I am…

Uber never disappoints me whenever I am in abroad, I always this use this app! I hope uber gets back to the Philippines again 🥹 Been using your app since 2017. Thank you for making our lives easier with the transportation.

This review is for the company not any…

This review is for the company not any driver. If you have an issue with Uber, good luck finding a phone number for customer service.They simply not intrested in talking to you.

I have never used Uber this was the…

I have never used Uber this was the first time I like using it and will be using it more as time goes on thank you to all of my drivers and eats for there help

Uber are an absolute rubbish company to…

Uber are an absolute rubbish company to deal with, my partner ordered a taxi and it came to pick him up in totally the wrong place. How can the driver go to wrong pick up when they use gps, so the driver cancelled cab after speaking to my partner and charged him £6.09 for the privilege. Absolutely disgusting being charged for something that isn’t your fault. I use uber a lot and this isn’t the first time this has happened, so will no longer be using them from now on.

What stood out was the communication…

What stood out was the communication that was rendered during my rides. I felt safe and relieved because I was in a different country away from my home.

Uber is ripping off it's drivers

Uber is ripping off it's drivers. It pays so little that you cannot even make minimum wage..... they make it look like you can but in reality your getting paid less than $1 per km and have to pay all of your overheads.

Been using uber for years but recently…

Been using uber for years but recently it has really let me down, particularly when trying to book a car in Edinburgh on Friday/Saturdays nights - leaving me stranded and having to walk 4 miles home. Wish there was more drivers around!!

1st ever journey in Clacton

1st ever journey in Clacton, uber told me driver was on way no-show, no apology only knew as they didn't take their money awful service sytick to local cab companies. Also in the build up to this facade, 3-5 messages a day ( how good they were DO NOT USE

Thank you 😊!!!

Long wait times that get cancelled

Long wait times that get cancelled, then when you go to book again its far more expensive..I recently had a trip a very short distance that cost £20 (normally £8) the driver only recieved £9 of this...why is uber taking so much when the drivers get minimum...absolutely disgusting.

DO NOT USE UBER GOT RIPPED OFF IN BENALMADINA

I booked an Uber during our holiday in Benalmadina. It did not arrive. We waited in 38 degree heat for nearly an hour. No Uber. Ended up calling a local taxi company. They charged €4.80 for the trip. Uber charged €19.99. I spent hours going back and fro with Uber who refused to refund. I WOULD NOT RECOMMEND USING UBER..EVER!!!! THIEVES. I have photographic proof of us waiting with our luggage well past the time Uber were supposed to fetch us. I have proof of the local taxi service and their charge. Uber weren't interested. They would not refund.

You wait indefinetly!

Gone the days when Uber was protecting the traveler's interest, not anymore. Few years ago, the car had a malfunction and stopped totally at the exit from the interstate. The driver kept the charge! I contacted Uber and immediately they refunded the total ride. Few days ago, on a trip to Spain I ordered a ride from the airport, walked to the pick-up location. I saw many Uber cars picking up their passengers. I waited for my driver 50 minutes. During that time, I called the driver 8 times, but he never picked up the call. When he arrived, he apologized stating that this is his first time picking up a traveler from the airport. When asked why he picked up the order knowing he has no knowledge of the airport, no answer. The driver had the audacity to charge me an additional 14 euros for wait time! It took 3 times to communicate with Uber to remove the charge. They removed only the wait time charge. I continued to complain for 5 additional times asking for the removal of the remaining charge of 24 euros as it is inconceivable for a passenger to wait 50 minutes at the airport for a driver to show up. Uber refused to credit. Thankfully in the US we have another option. Overseas for the remaining of my trip I downloaded the App of other companies providing the same service. I am in the process of closing my Uber account.