Greatest. Ever.
Greatest. Ever. Zillions of tabs. Popular and obscure songs. Fabulous, insightful articles. I'm a lifer.
Reply from Ultimate Guitar2026-01-30
Hi there! It’s great to have you with us. Aydar (Community manager)
About Ultimate Guitar
Data updated- Website
- www.ultimate-guitar.com
- Category
- Hobbies & Crafts
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 98% (47/48)
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Is Ultimate Guitar legit?
Ultimate Guitar (www.ultimate-guitar.com) has a 3.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 44% give 1 star; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
What people say
Its a fantastic app
Its a fantastic app. I use it daily for pretty much any song you can think of. You can loop and slow down sections that are more difficult. Cut out any other instruments and hear exactly what the instrument is playing withought other instruments audio coming through. And many more reasons. And I got a lifetime membership . So that tells you alot right there.
Reply from Ultimate Guitar2026-01-30
Hello! We’re happy you’re one of our community members. Aydar (Community manager)
Poor Customer Service
While I have mostly enjoyed using Ultimate Guitar I'm giving them 2 stars for how they dealt with a refund request. It can be difficult to keep track up subscriptions and even though I had double checked, I somehow had a double up subscription. The day the second payment came out I emailed to try and get a refund and it turned into many back and forth emails from different people and wording like "according to our terms and services" etc etc. I cannot ever recommend a service when common sense doesn't prevail. I obviously didn't need two subscriptions. I ended up getting a refund "minus 1 month" for some reason but the amount of effort that took was off putting. I've cancelled my other subscription because of this.
Reply from Ultimate Guitar2025-11-07
Hi there! I’m really sorry to hear about this frustrating experience — that definitely shouldn’t have been so complicated. I completely understand how confusing it can be to manage multiple subscriptions, and I’d like to personally help make this right. Could you please contact me directly at [email protected] with the email linked to your Ultimate Guitar account? I’ll review your case and do my best to help you sort out the refund situation quickly and smoothly. Kind regards, Aydar Community Manager, Ultimate Guitar